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What is Automation

Hotel Software was traditionally about a Property Management System (PMS): a on premise software application allowing a hotel to manage front-office functionalities, such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing.

Nowadays the most modern and interesting Hotel Property Management Systems have moved to the cloud and offer an unprecedented level of connectivity not only with Channel Managers or Booking Engines but also with Revenue Management, Guest Communication solutions, etc, through powerful APIs and integrations.