Best Hotel Property Management Solutions (PMS) of 2020

Written by HotelMinder Team in Top Hotel Software  • 10 min Read  • Last updated: October 06, 2020


Cloudbeds Exclusive Offer

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A full-fledged system for independent hoteliers, Cloudbeds Property Management System - also called MyFrontDesk - is suitable for all types of independent properties, small and big: Hotels, Vacation Rentals, and Hostels. It includes one of the most popular Channel Manager - also called MyAllocator - to connect your property with over 300 Online Travel Agencies and distribution partners.

MyFrontDesk is a simple but powerful solution your team will enjoy using: it's easy to check in and check out people, update prices and automatically add charges to bookings. You can upgrade the basic version of the system with modules in order to deal with more complex issues like handling group bookings or selling the same room under different room types to maximize occupancy.

Additionally, you can add PIE - for Price Intelligence Engine - to get room pricing recommendation and ensure better revenue management decisions. Aside from PIE, Cloudbeds offers a host of Add-ons including: Payment Processing, Shared Inventory & Room Allocations, Groups Management, etc that can be added for an additional fee.


We Recommend For

All types of properties! Small & medium hotels, hostels, guesthouses and apartment / vacation rentals. Cloudbeds should also be considered as an option for small hotels chains. Cloudbeds is a popular solution for properties on all markets and the Support team works round the clock.


Pricing

Starting at €90 for the all-in-one solution including PMS, Channel Manager and Booking Engine - for a few units and for the most basic package. Price increases depending on the property size, number of units and functionalities. Modules like PIE can be added for an additional fee.


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Popular Integrations

AdsHotel | Authorize.net | breezeway | CartStack | Civitfun | Elavon | GuestRevu | hoperator | Hostellers | Lightspeed | Oaky | Paypal | Stripe | TrustYou | UpsellGuru | Whistle | Wishbox | Zapier |


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HotelFriend Exclusive Offer

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HotelFriend is a new kid in the block and is quickly becoming the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs!

The platform comes with an extensive suite of modules: housekeeping, accounting, reporting, analytics, rates management, booking engine, multi-properties management, etc... While most modules are included with the suite's most basic version, called Manage, you can unlock more advanced features to build a more refined experience with the Grow and Optimize versions of the suite.

HotelFriend has developed their own Channel Management module, built on WuBook, to improve online distribution on OTA platforms. But it is the Booking Engine module that makes the whole suite shine: well designed and user friendly, you can easily setup discounts, special offers and upsell your various services. The Booking Engine integrates with Stripe and/or Paypal to allow guests to pay instantly.

The company has also released a mobile app for guest services, check-ins and check-outs, and concierge services; with its basic version included by default in all packages. Using the app, guests can conveniently order dinner, book tours, and engage in other services offered by the property.


We Recommend For

Smaller independent properties looking for a modern & elegant solution - and chains as HotelFriend multi-property management is excellent.


Pricing

The HotelFriend Suite is super affordable. PMS and Booking Engine only starts at 80€ per month while complete solution including up to 3 OTA connections with the Channel Manager starts at 125€ per month.


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Popular Integrations

SiteMinder | Wubook | stripe |


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Mews Exclusive Offer

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Mews is one of the most innovative Cloud-based PMS solutions for Hostels and Hotels. It includes a ‘Mobile Concierge’ application, which lets your guests connect with you instantly. Using this feature, guests can also manage check-ins and check-outs online, allowing them to save a lot of time.

Mews offers integration with GDS and Channel Managers like SiteMinder, WebHotelier, Vertical Booking, AvailPro, HotelREZ, Cubilis, and TravelClick.

Some of the most prominent features of the tool include in-house management systems, integrated payment gateway, mobile back-office, and advanced reporting. Mews supports a wide range of languages, which is a bonus.

As of 2020, Mews powerful API allows connections to more than 400 different hospitality solutions. Way too many to list here!


We Recommend For

Medium to Big Hotels looking for a powerful system with lots of possibilities. Good modern alternative to older system like Opera.


Pricing

Standalone Property Management System starting at €300 per month without Channel Manager module - typical 2 years contract.


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Popular Integrations

Atomize | Lightspeed | Oaky | Pace | Revinate | SiteMinder | Abitari | Assa Abloy | Beonprice | Booklogic | duetto | goki | helloshift | Hotel-Spider | Howazit | IDeaS | Impala | infor | Lybra | Outperform RMS | PriceLabs | Rateboard | Rentals United | Roommatik | Sage | STAAH | Sabre | Trust You | Whistle | Wishbox | Yield Planet | Zapier |

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SabeeApp Exclusive Offer

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Tailored specifically to the needs of independent hotels, b&bs, apartments and hostels, SabeeApp offers innovative tools that help optimize daily operation, increase online sales, handle payments, and engage with guests.

With its centralized calendar SabeeApp cloud PMS helps you easily manage reservations, invoices, housekeeping, reporting and much more. Their channel manager developed in-house and a fully customizable booking engine make online distribution an easy task.

Apart from offering excellent customer support, SabeeApp also features GuestAdvisor, which is a useful virtual concierge and online check-in tool.


We Recommend For

Small to Medium Hotels, Resorts, and Guest Houses looking for a simple, clear, and easy to implement solution.


Pricing

From 109 EUR per month for PMS + Channel Manager + Booking Engine.


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Hotel Link Logo

Hotel Link’s Property Management System is designed for small and medium-sized hotels. It’s an intuitive, cost-effective, and simple solution that integrates with an impressive list of Channels and Payment Gateways.

Hotel Link Front Desk is an integral part of the HotelLink suite of applications including a Channel Manager and a Website Booking Engine.

In terms of features, the software comes with a rate management tool, drag-and-drop calendar, post-departure/pre-arrival email templates, and more.

There’s also social media management tools, reputation management kits, and templated websites you can manage yourself.

Aside from providing 2-way connections to all of the big OTA platforms (and many local ones in Asia) as well as several other PMS and Channel Manager solutions, what makes Hotel Link potentially very attractive is the integrations with 25+ Payment Gateways including Paypal, WeChat Pay, Stripe.


We Recommend For

Small to medium-sized independent properties or/and property owners who do not know much about technology. This one is very simple and easy to use.


Pricing

No public pricing but Hotel Link is affordable and the complete suite of applications will start at around 100USD for a small or medium sized property.


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Misterbooking Exclusive Offer

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Misterbooking is a flexible, high-performance and scalable cloud-based hotel management software for independent hotels, hotel chains, groups of hotels and residences.

The Misterbooking Property Management System offers a color-coded, easy to use and simple calendar dashboard. It is fully integrated within its own integrated Channel Manager and connects to the leading online channel distributors, both OTA & GDS platforms.

Misterbooking offers a whole suite of native integrated modules, including a responsive Booking Engine, to drive direct booking from your hotel website and a Guest Experience module to improve your guest satisfaction with personalizable emails as well as pre check-in & check-out functionalities. Other modules include: Payment to pre-authorize and verify credit cards; a Restaurant invoicing module, an Accounting data export module and an Inventory management module.


We Recommend For

European based independent hotels, hotel chains, groups of hotels and residences requiring a powerful, scalable and customizable system that perfectly fits to your needs.


Pricing

Starting at €7 per room per month.


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Popular Integrations

Pace | Oaky | Synxis | SiteMinder | Lybra |


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elina Exclusive Offer

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elina is a popular marketing-powered property management solution (PMS) aimed at boutique hotels, vacation rentals, and serviced apartments. The high-quality solution focuses on increasing direct bookings to generate higher revenue.

While hoteliers can choose to use the standalone solution, i.e, the PMS, there's an option to leverage the complete suite, which includes a Channel Manager, a direct Booking Engine for your website, APIs, and several useful integrations to improve efficiency and revenue.

With elina, you can manage operations efficiently, increase direct bookings, and generate higher revenue. Additionally, the application can be used to manage payments and communicate with guests. All the information and insights can be used to make better business decisions.


We Recommend For

Medium and big boutique hotel owners looking for a comprehensive, highly customizable suite of applications. Elina is also highly recommended for bespoke vacation rental groups. A must see if you're based in the UK.


Pricing

Starts at around £200 per month for the PMS, and around £400 for the complete suite.


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Popular Integrations

STAAH | Cubilis | Rentals United | Resdiary | Infusion CRM | Whishbox | SiteMinder | Stripe | Sage | Paypal | Wirecard | Outperform RMS | PriceLabs |


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Booking Factory

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Booking Factory has been designed for Small Group Properties and Independent Hotels. It’s compatible with different screen sizes, and comes with a flexible, contemporary, and easy to use interface. The engagement solution within the software doesn’t require much training.

Booking Factory integrates with Vertical Booking, SiteMinder, and WuBook. It even has a Trivago ‘Rate Connect’ option, payment gateway, intuitive booking engine, no locked down contracts, GDS connection, infinite calendar, free setup, and season rates.

With loads of features, this one offers everything for a professional and seamless experience.


We Recommend For

Small Hotels, Serviced Apartments, and BnBs wanting a simple yet complete solution!


Pricing

Starts from £79 per month for a property with 10 units.


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Popular Integrations

VerticalBooking | WuBook | SiteMinder | Stripe | Zapier |


Sirvoy

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Sirvoy works for a wide range of accommodation options, including Hotels, Hostels, Motels, Lodges, Guest Houses, and BnBs. Among popular PMS solutions, Sirvoy is one of the most cost-effective.

The platform offers two-way direct integration with Booking.com, Agoda, Hostelworld, and Expedia. You can even add more connections through MyAllocator and SiteMinder.

Sirvoy is one of the few PMS solutions allowing hoteliers to run Google Hotel Ads using the Pro version.


We Recommend For

Small to Medium-sized Hotels with a small budget wanting complete control over as many marketing channels as possible.


Pricing

Starting from only $9 per month for the Starter version and 2 rooms / units.


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Popular Integrations

MyAllocator | SiteMinder |



Team HotelMinder

HotelMinder Team

Your Hospitality Experts

HotelMinder is a hospitality consulting agency providing services in operations, strategy, digital marketing and technology to independent Hotels. We help busy hoteliers find, setup and run the right applications and services to manage business according to their needs, budget, technical and human resources requirements. With a team of experienced and knowledgeable experts in the hospitality industry, HotelMinder has become a platform to easily connect you with the best minds and technology available on the market.

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