Best Hotel Property Management Solutions (PMS) of 2021
While it’s always good to have options, sometimes they can seem overwhelming. Such is the case with Property Management Systems available online. With too many options, it can be difficult to make a choice!
We thought we’d do the research for you, so it’s easier to find a PMS that best suits your budget and requirements.
With revolutionary technologies like AI (Artificial Intelligence), ML (Machine Learning), and numerous APIs, it can be hard to understand what each product offers. Simply browse through the list below to find adequate information about features, benefits, pricing, and more.
Most of our clients are using the property management systems listed below, and have been completely satisfied with the results. In fact, all the products in this list have been personally tried and tested by us before making recommendations.
What is a Property Management System?
Before we dig deeper, let’s try to understand the basics! A PMS (Property Management Software) is an application to handle several operations of hotels, rental properties, residential housing, and other accommodation options. In fact, PMS is used in a wide range of industries, including manufacturing, architecture, and governance. Also called a hotel front desk software, a PMS is essential for proper management of the property.
Simply put, a hotel property management software provides a centralized application to perform, schedule, and organize daily operations and transactions involved in the business.

Using PMS and computerized record keeping, it has been possible to increase the efficiency of hospitality industries. Front office staff and other stakeholders can conveniently consult and update centralized records from multiple devices, anywhere and anytime.
With developments in technology platforms designed for the hospitality industry, PMS solutions have been customized to ease operations and impact revenue.
Some of the important functions managed by an efficient property management software include:
- Bookings
- Hotel inventory management
- Point-of-sale (POS) integration
- Reporting of KPIs
- Food and beverage costing
- Check-ins and check-outs
- Telephone systems integration
Why do you need a Property Management System?
Every consumer is different! A travel journey starts from choosing a destination while looking for a suitable hotel. The overall guest experience is defined by several factors, including ease of booking, engagement with the staff on the property, in-room experience, interaction on social media, and more.
In the fast-paced travel and tourism industry, hotels face the challenge of providing a customized guest experience while operating a profitable hotel business. Using an effective PMS solution, hoteliers are empowered to deliver the right experience to guests, while being able to manage business without constraints.
The best Property Management System for your Business

As mentioned earlier, there are many PMS solutions available in the market. With each product offering different features and benefits, it’s important to choose the right one for your property. We thought we’d give you a few pointers to consider while looking for a suitable product.
1. Consider Your Specific Requirements
While choosing a property management software, the first step is to carry out an assessment of requirements and needs. It’s important to prioritize different operations, functions, distribution partners, and processes. It will help you compare the desirable features and benefits of the software.
2. Establish a Clear Budget
Before choosing a property management system, it’s important to work with the finance team to establish a clear budget. While it’s important to save money, you need to know how far you can stretch for the right product. Most hoteliers only consider the price of the product, which can backfire in the long run. You also need to consider the costs associated with infrastructure, setup, training, and maintenance.
3. Find a PMS that supports a Booking Engine
Revenue management has always been an important concept in the hospitality industry. Every direct booking is a key component of profitability. A solid booking engine can reduce or even eliminate commissions paid to third parties. Thus, it’s crucial to make bookings convenient for customers.
While hoteliers prefer direct bookings, customers tend to prioritize ease of use and price. Hence, it’s better to choose a property management software that supports a booking engine. Some PMS solutions even come with integrated booking engines focusing on user-friendliness and reliability.
4. Consider Customer Support and After-sales
Last but not least, you need to consider a software that offers excellent customer support. In case an issue arises, you need to be able to reach out the staff promptly. Similarly, if the company decides to add new features, proper training and prompts should be provided. Support for different languages is an added bonus.
For a complete guide on choosing the best Property Manager System for your hotel business, whichever the size, check out: How to choose the Best Hotel Property Management System in 5 Steps.
What solution does your business actually need? We can help.
Meet HotelMinder - We empower ambitious hoteliers maximize performance, guests satisfaction & coworkers engagement with modern technology and expert know-how.
Learn MoreList of the Best Property Management Systems
Note that the products listed below are ranked by order of preference with HotelMinder experts, customers & website users. It's important to understand that one solution cannot suit all types of properties: The best Property Management System for a 500 bedrooms luxury hotel in Las Vegas has little in common with the one for a 25 rooms boutique hotel in the middle of rural Tasmania.
At HotelMinder we work with small and medium independent hotels and chains of hotels ranging from around 15 to 150 rooms. The solutions listed below are the ones our clients use, as they match the needs and budget of those types of properties.
For more Property Management System choice, have a look at our Partners Marketplace. If you are looking for professional guidance on what solution to choose for your hotel business, how to choose it, install it, etc — then look no further as it's exactly what we do. If you only need a little bit of help, consider booking a 1-to-1 Expert Session.
Feel free to request more information for the solutions listed below, several of them with special offers and discounts only for HotelMinder users!
Cloudbeds Special Offer

A full-fledged system for independent hoteliers, Cloudbeds Property Management System - also called MyFrontDesk - is suitable for all types of independent properties, small and big: Hotels, Vacation Rentals, and Hostels. It includes one of the most popular Channel Manager - also called MyAllocator - to connect your property with over 300 Online Travel Agencies and distribution partners.
MyFrontDesk is a simple but powerful solution your team will enjoy using: it's easy to check in and check out people, update prices and automatically add charges to bookings. You can upgrade the basic version of the system with modules in order to deal with more complex issues like handling group bookings or selling the same room under different room types to maximize occupancy.
Additionally, you can add PIE - for Price Intelligence Engine - to get room pricing recommendation and ensure better revenue management decisions. Aside from PIE, Cloudbeds offers a host of Add-ons including: Payment Processing, Shared Inventory & Room Allocations, Groups Management, etc that can be added for an additional fee.
Sign up for a Demo of Cloudbeds and receive a $50 credit!
Exclusive Special OfferAll types of properties! Small & medium hotels, hostels, guesthouses and apartment / vacation rentals. Cloudbeds should also be considered as an option for small hotels chains. Cloudbeds is a popular solution for properties on all markets and the Support team works round the clock.
Starting at €90 for the all-in-one solution including PMS, Channel Manager and Booking Engine - for a few units and for the most basic package. Price increases depending on the property size, number of units and functionalities. Modules like PIE can be added for an additional fee.
AdsHotel | Authorize.net | breezeway | CartStack | Civitfun | Elavon | GuestRevu | hoperator | Hostellers | Lightspeed | Oaky | Paypal | Stripe | TrustYou | UpsellGuru | Whistle | Wishbox | Zapier |
Get Special Offer:
Sign up for a Demo of Cloudbeds and receive a $50 credit!
SabeeApp Special Offer

Tailored specifically to the needs of independent hotels, b&bs, apartments and hostels, SabeeApp offers innovative tools that help optimize daily operation, increase online sales, handle payments, and engage with guests.
With its centralized calendar SabeeApp cloud PMS helps you easily manage reservations, invoices, housekeeping, reporting and much more. Their channel manager developed in-house and a fully customizable booking engine make online distribution an easy task.
Apart from offering excellent customer support, SabeeApp also features GuestAdvisor, which is a useful virtual concierge and online check-in tool.
Get 50% discount on Professional and PROfit plans onboarding
Exclusive Special OfferSmall to Medium Hotels, Resorts, and Guest Houses looking for a simple, clear, and easy to implement solution.
From €76 per month for PMS + Channel Manager + Booking Engine and for up to 9 rooms.
Xero | Nuki | myPOS | Assa Abloy | PosCloud |
Get Special Offer:
Get 50% discount on Professional and PROfit plans onboarding
FrontDesk Master Special Offer

FrontDesk Master Cloud PMS empowers hosts and hoteliers all over the world. It’s an easy and intuitive tool yet very powerful. You can manage the complete booking lifecycle:
- Easily organize and modify bookings in real-time
- Work smarter, with the only multi-window PMS
- Sell 1 room under multiple room types to boost revenue
- Impress guests with multilingual pre- & post-stay email
FrontDesk Master is designed to cut down on redundant and repetitive work of the front and the back office. You can easily stay in control of your finances and your staff.
FrontDesk Master offers many different integrations and new ones are constantly added. If you know exactly what you need, FrontDesk Master also offers PMS customization.
Online check-in is a part of the FrontDesk Master PMS suite: it allows your guests to check-in online and pay for their stay before they arrive. You can also easily chat with them to offer better services catered to their needs.
Start now with up to 70% Covid-19 discount or an extended trial
Exclusive Special OfferHostels and small hotels and guesthouses of all types and in all regions.
A free 30-day trial and no set up fees makes FrontDesk Master a very compelling solution for the budget conscious hotelier! The Support Team will even help you migrate existing data from your old PMS.
Monthly fees depend on the capacity of the hostel/hotel:
PMS Lite + Channel Manager starts at $25 per month
PMS PRO + Channel Manager starts at $26 per month
The Standalone Channel Manager starts at €11 only.
Pricepoint | Google Hotel Ads | SiteMinder | Stripe | Webpay | LibreDTE | FACT | NTAK | Tamal | Myallocator |
What solution does your business actually need? We can help.
Mews Special Offer

Mews is one of the most innovative Cloud-based PMS solutions for Hostels and Hotels. It includes a ‘Mobile Concierge’ application, which lets your guests connect with you instantly. Using this feature, guests can also manage check-ins and check-outs online, allowing them to save a lot of time.
Mews offers integration with GDS and Channel Managers like SiteMinder, WebHotelier, Vertical Booking, AvailPro, HotelREZ, Cubilis, and TravelClick.
Some of the most prominent features of the tool include in-house management systems, integrated payment gateway, mobile back-office, and advanced reporting. Mews supports a wide range of languages, which is a bonus.
As of 2021, Mews powerful API allows connections to more than 400 different hospitality solutions. Way too many to list here!
Get 15% discount on the Enterprise or Professional packages
Exclusive Special OfferMedium to Big Hotels looking for a powerful system with lots of possibilities. Good modern alternative to older system like Opera.
Standalone Property Management System starting at €300 per month without Channel Manager module - typical 2 years contract.
Atomize | Lightspeed | Oaky | Pace | Revinate | SiteMinder | Abitari | Assa Abloy | Beonprice | Booklogic | duetto | goki | helloshift | Hotel-Spider | Howazit | IDeaS | Impala | infor | Lybra | Outperform RMS | PriceLabs | Rateboard | Rentals United | Roommatik | Sage | STAAH | Sabre | Trust You | Whistle | Wishbox | Yield Planet | Zapier |
Get Special Offer:
Get 15% discount on the Enterprise or Professional packages
Sirvoy Special Offer

Sirvoy is a well rounded Property Management System designed for small to medium sized properties like hotels, b&b’s, hostels and campsites. Daily operations can be handled with minimum effort as even complex tasks are regulated and simplified.
For an unbeatable €9 a month the starter plan delivers some serious bang for your buck. For example, you can track bookings and availability, send automated SMS and emails, organise housekeeping, produce reports, control rooms and rates and manage payments, as well as enjoy full access to 24/7 support.
Bonus: Sirvoy is one of the few PMS solutions allowing hoteliers to run Google Hotel Ads (using the Pro version).
Get 50% discount on your first 3 months!
Exclusive Special OfferSmall to Medium-sized Hotels with a small budget wanting complete control over as many marketing channels as possible.
Starting from only $9 per month for the Starter version and 2 rooms / units.
Get Special Offer:
Get 50% discount on your first 3 months!
HotelFriend Special Offer

HotelFriend is a new kid in the block and is quickly becoming the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs!
The platform comes with an extensive suite of modules: housekeeping, accounting, reporting, analytics, rates management, booking engine, multi-properties management, etc... While most modules are included with the suite's most basic version, called Manage, you can unlock more advanced features to build a more refined experience with the Grow and Optimize versions of the suite.
HotelFriend has developed their own Channel Management module, built on WuBook, to improve online distribution on OTA platforms. But it is the Booking Engine module that makes the whole suite shine: well designed and user friendly, you can easily setup discounts, special offers and upsell your various services. The Booking Engine integrates with Stripe and/or Paypal to allow guests to pay instantly.
The company has also released a mobile app for guest services, check-ins and check-outs, and concierge services; with its basic version included by default in all packages. Using the app, guests can conveniently order dinner, book tours, and engage in other services offered by the property.
Get 10% discount on your subscription
Exclusive Special OfferSmaller independent properties looking for a modern & elegant solution - and chains as HotelFriend multi-property management is excellent.
The HotelFriend Suite is super affordable. PMS and Booking Engine only starts at 80€ per month while complete solution including up to 3 OTA connections with the Channel Manager starts at 125€ per month.
SiteMinder | Wubook | stripe |
Get Special Offer:
Get 10% discount on your subscription
Octorate Special Offer

Octorate was born from the idea of proposing a solution that would bring together the most advanced technologies and offer an alternative to the systems used the big integrated hospitality chains.
Channel Manager, Booking Engine, PMS, OctoSite, Rate Intelligence and Payment Manager: an all-in-one solution that aim to make it simple, fast and effective the facility management and to optimize the marketing of any accommodation offer: hotels, b&b, farmhouses, apartments, vacation rental, etc.
A single calendar to manage attendance, prices and availability of all booking channels. Over 120 international platforms, thus ensuring the autonomy of hoteliers in the selection of the most efficient and profitable booking channels.
Use code HMINDER when registering for your trial and get your Booking Engine for free!
Exclusive Special OfferSmall to medium sized property owners and Vacation Rental Management Agencies who want a flexible and complete control over their guests experience.
Depends on the number of units and the package you select, Octorate is one of the most affordable & complete solution out there.
TravelClick | Stripe | Paypal | 5stelle | Pricelabs | Lybra |
What solution does your business actually need? We can help.
Hotel Link Special Offer

Hotel Link’s Property Management System is best suited for small and medium-sized properties. It’s an intuitive, cost-effective, and simple solution to assist you with the daily operations. The system has a color-coded calendar to show all booking statuses at a glance.
Some key features are drag-and-drop function for quick updates, access to guest booking details, rates, occupancy data, post-departure/pre-arrival email templates, and more.
There’s also social media management tools, reputation management kits, and templated websites you can manage yourself.
The housekeeping module is an integral part of Hotel Link’s Property Management System and allows you to manage room cleaning statuses and housekeeper teams. You can assign tasks to housekeepers via SMS.
Aside from providing 2-way connections to all of the big OTA platforms (and many local ones in Asia) as well as several other PMS and Channel Manager solutions, what makes Hotel Link potentially very attractive is the integrations with 25+ Payment Gateways including Paypal, WeChat Pay, Stripe.
Sign up here for trial and get 2 months free!
Exclusive Special OfferSmall to medium-sized independent properties or/and property owners who do not know much about technology. Very popular in Asia, the products are simple and user-friendly. Hotel Link services are also well suited for groups of multiple properties with many customizations options.
No public pricing but Hotel Link is affordable (the complete suite of applications will start at around 100USD for a small or medium sized property). You will get a callback for quotation when registering here.
Get Special Offer:
Sign up here for trial and get 2 months free!
Booking Factory Special Offer

Booking Factory has been designed for Small Group Properties and Independent Hotels. It’s compatible with different screen sizes, and comes with a flexible, contemporary, and easy to use interface. The engagement solution within the software doesn’t require much training.
Booking Factory is simple enough for small and medium sized properties, yet contains all the features that large hotels benefit from. It has a simple, infinite calendar, easy to use group booking feature, seasonal rates, multiple booking engines, website creator, and it integrates with multiple channel managers, payment gateways, accounting systems, Revenue Management Software, customer experience solutions and more.
Get your first 6 months with 50% discount and free setup, onboarding and data import.
Exclusive Special OfferAny size hotels and guest accommodations worldwide, but highly recommended to medium sized hotels in Northern Europe & UK for the broad range of powerful features in a simple-to-use all-in-one system.
Starting at €111 per month, the pricing is based on property size (number of units/ rooms). The price includes the full suite: PMS, Channel Manager, Booking Engine, Website Builder, and more. Data import from another PMS is also done free of charge.
Room Price Genie | Abitari | Lightspeed | HyperGuest | MyHotelShop | SalesCloud | Upsell Guru | Stripe | Valitor | Borgun | Xero | DKpos | DK bókhald | Vertical Booking | Allotz | SiteMinder | Windcave | WuBook | Zapier |
innRoad Special Offer

innRoad PMS seamlessly integrates property management, global distribution, bookings and marketing–all on a single, easy-to-use platform designed exclusively for independent hoteliers, small hotel chains and hotel management companies.
innRoad also provides a customized booking engine that matches the look and feel of your hotel website Checking guests in and out, taking payments, managing housekeeping, running customized reports are some of the supported functions.
Room inventory and rates are automatically synched across channels through a direct connection with online travel agents (OTAs) including Expedia, Booking.com, Airbnb, etc.
Get 1 Free Month + Free Data Migration
Exclusive Special Offer
Get Special Offer:
Get 1 Free Month + Free Data Migration
elina Special Offer

elina is a popular marketing-powered property management solution (PMS) aimed at boutique hotels, vacation rentals, and serviced apartments. The high-quality solution focuses on increasing direct bookings to generate higher revenue.
While hoteliers can choose to use the standalone solution, i.e, the PMS, there's an option to leverage the complete suite, which includes a Channel Manager, a direct Booking Engine for your website, APIs, and several useful integrations to improve efficiency and revenue.
With elina, you can manage operations efficiently, increase direct bookings, and generate higher revenue. Additionally, the application can be used to manage payments and communicate with guests. All the information and insights can be used to make better business decisions.
Get 60 Days Free, no Setup & Onboarding Cost
Exclusive Special OfferMedium and big boutique hotel owners looking for a comprehensive, highly customizable suite of applications. Elina is also highly recommended for bespoke vacation rental groups. A must see if you're based in the UK.
Starts at around £200 per month for the PMS, and around £400 for the complete suite.
STAAH | Cubilis | Rentals United | Resdiary | Infusion CRM | Whishbox | SiteMinder | Stripe | Sage | Paypal | Wirecard | Outperform RMS | PriceLabs |
Get Special Offer:
Get 60 Days Free, no Setup & Onboarding Cost
Conclusion
While this is a comprehensive list, there are way too many Property Management Systems available in the market to list even only the most interesting ones here. You will need consider your requirements, budget, and prioritize operations to make a good choice.
If you didn’t find a suitable solution on this list, have a look at our Partners Marketplace for more options and special offers.
To avoid mistakes when purchasing your PMS, read more of our advice on Hotel Property Management Systems here.
And if that doesn’t help, why don’t you get in touch with an expert?
At HotelMinder, we assist ambitious entrepreneurs manage small and medium independent hotels and chains ranging from around 15 to 150 rooms, so we know and understand how automation with the right tech is essential for a successful hotel business.
Planning the selection and implementation of your new solution with an expert is the only way to ensure you are making the right choice through smart and informed decision making while avoiding pitfalls. Not having to go through dozens of different vendors sales pitches will save you a lot of time, confusion and pressure.
The assurance you are moving forward with the right solution from the start will make you an
efficient decision maker while guaranteeing no costly mistake is being made.

HotelMinder Team
Your Hospitality ExpertsHotelMinder is a hospitality consulting agency providing services in operations, strategy, digital marketing and technology to independent Hotels. We help busy hoteliers find, setup and run the right applications and services to manage business according to their needs, budget, technical and human resources requirements. With a team of experienced and knowledgeable experts in the hospitality industry, HotelMinder has become a platform to easily connect you with the best minds and technology available on the market.
Most Popular
Health Audit
A complete review of your hotel strategy, marketing and operations, done by industry experts with years of experience.
Learn MoreNewsletter
Sign up for our newsletter to receive more articles like this one directly in your Inbox!
SubscribeCategories
Read our latest news & Articles
In depth articles, guides, tips and recommendations about Hotel Technology, Digital Marketing, Revenue Management & Hotel Operations.