Best Hotel Property Management Solutions (PMS) of 2020

Tailored specifically to the needs of independent hotels, b&bs, apartments and hostels, SabeeApp offers innovative tools that help optimize daily operation, increase online sales, handle payments, and engage with guests.

With its centralized calendar SabeeApp cloud PMS helps you easily manage reservations, invoices, housekeeping, reporting and much more. Their channel manager developed in-house and a fully customizable booking engine make online distribution an easy task.

Apart from offering excellent customer support, SabeeApp also features GuestAdvisor, which is a useful virtual concierge and online check-in tool.

From 109 EUR per month for an all-in one solution.

Small to Medium Hotels, Resorts, and Guest Houses looking for a simple, clear, and easy to implement solution.

A full-fledged system for independent hoteliers, Cloudbeds is suitable for Hotels, Vacation Rentals, and Hostels. It includes one of the most popular Channel Managers called ‘MyAllocator’, which connects your property with over 300 distribution partners. The changes you make in the system reflect on the live website instantly.

Cloudbeds includes a drag-and-drop calendar, booking engine with rate comparison widget, organized dashboard, personalized fees and taxes, and several other features. Overall, it’s a complete package!

Additionally, you can add PIE, a price intelligence tool, to ensure better revenue management decisions.

AdsHotel, Breezeway, GuestRevue, Lightspeed, Sage, Zapier, TrustYou

Starting price is around 90 EUR for an all-in-one solution.

Small to Medium Hotels, Hostels, and Vacation Rentals. It is a powerful system with a fast and integrated channel manager.

Booking Factory has been designed for Small Group Properties and Independent Hotels. It’s compatible with different screen sizes, and comes with a flexible, contemporary, and easy to use interface. The engagement solution within the software doesn’t require much training.

Booking Factory integrates with Vertical Booking, SiteMinder, and WuBook. It even has a Trivago ‘Rate Connect’ option, payment gateway, intuitive booking engine, no lockdown contracts, GDS connection, infinite calendar, free setup, and season rates.

With loads of features, this one offers everything for a professional and seamless experience.

VerticalBooking, WuBook, SiteMinder, Stripe, Zapier

Starts from 79 GBP for a property with 10 units.

Small Hotels, Serviced Apartments, and BnBs wanting a simple yet complete solution!

Mews is one of the most innovative Cloud-based PMS solutions for Hostels and Hotels. It includes a ‘Mobile Concierge’ application, which lets your guests connect with you instantly. Using this feature, guests can also manage check-ins and check-outs online, allowing them to save a lot of time.

Mews offers integration with GDS and Channel Managers like SiteMinder, WebHotelier, Vertical Booking, AvailPro, HotelREZ, Cubilis, and TravelClick.

Some of the most prominent features of the tool include in-house management systems, integrated payment gateway, mobile back-office, and advanced reporting. Mews supports a wide range of languages, which is a bonus.

Too many to list here.

From 300 EUR per month without Channel Manager.

Medium to Big Hotels looking for a powerful system with lots of possibilities.

ProtelAir has always been known for innovative and useful features. It’s a powerful Property Management System to respond quickly, completely, and simply to daily situations at the hotel. The company offers several add-ons to improve the experience. Some of these include ProtelAir for tablet, multiple property management tool, POS integration, web booking engine, and more.

ProtelAir allows you to set dynamic sales policies and strategies. You can also plan availability to keep reservations under control and make customized offers for groups, clients, and so on. Additionally, it allows guests to book multiple rooms for different periods simultaneously.

Too many to list here.

n/a

Medium to big hotels that can invest more in a stable and reliable solution.

Hotel Link’s Property Management System is designed for small and medium-sized hotels. It’s an intuitive, cost-effective, and simple solution that integrates with an impressive list of Channels and Payment Gateways.

Hotel Link Front Desk is an integral part of the HotelLink suite of applications including a Channel Manager and a Website Booking Engine.

In terms of features, the software comes with a rate management tool, drag-and-drop calendar, post-departure/pre-arrival email templates, and more.

There’s also social media management tools, reputation management kits, and templated websites you can manage yourself.

Aside from providing 2-way connections to all of the big OTA platforms (and many local ones in Asia) as well as several other PMS and Channel Manager solutions, what makes Hotel Link potentially very attractive is the integrations with 25+ Payment Gateways including Paypal, WeChat Pay, Stripe.

No public pricing but Hotel Link is affordable and the complete suite of applications will start at around 100USD for a small or medium sized property.

Small to medium-sized independent properties or/and property owners who do not know much about technology. This one is very simple and easy to use.

A Cloud-based PMS solution for Chain Hotels, BnBs, Independent Hotels, and Resorts, MisterBooking has a color-coded, easy to use, and simple dashboard. It’s perfect for quickly viewing bookings and generating invoices for different kinds of clients.

Using the integrated ‘Revenue Optimization’ tool, you can even directly impact revenue. While the platform integrates with several tools in the market, it also connects to the Kiosk solution, which is a self check-in option getting increasingly popular among new-age customers.

Assa Abloy, TravelClick, Customer Alliance, Ariane, dEdge, RoomCloud

n/a

Small to Medium Hotels requiring a powerful system with lots of options.

HotelFriend, the perfect tool offering ‘everything’, is ideal for all kinds of properties. The platform comes with a housekeeping module, accounting capabilities, department management module, and more in a clean and intuitive dashboard.

HotelFriend integrates with WuBook Channel Manager, to improve online distribution and bookings.

The company has also released a mobile app for guest services, check-ins and check-outs, and concierge services. Using the app, guests can conveniently order dinner, book tours, and engage in other services offered by the property. Most importantly, it’s available for a super affordable price.

Stripe, PayPal, WuBook

Starting from 99 EUR per month.

For small independent properties and businesses needing multiple-property management.

Sirvoy works for a wide range of accommodation options, including Hotels, Hostels, Motels, Lodges, Guest Houses, and BnBs. Among popular PMS solutions, Sirvoy is one of the most user-friendly and cost-effective.

The platform offers two-way direct integration with Booking.com, Agoda, Hostelworld, and Expedia. You can even add more connections through MyAllocator and SiteMinder.

Sirvoy is one of the few PMS solutions allowing hoteliers to run Google Hotel Ads using the Pro version.

MyAllocator, SiteMinder

Starting from 9 USD per month for the Starter version and 1 unit.

Small to Medium-sized Hotels wanting complete control over as many marketing channels as possible.