Guest Communication Solutions
Marketplace
Quick, responsive, and hassle-free guest communication is the best way to engage with prospects before their stay, and with even guests who are currently staying in rooms at the property. There is no need for guest communication to stop once the room's door closes, and using a real-time guest communication solution with live chat, surveys, feedback, reviews, etc., can solve issues before they become bigger problems.
We empower hoteliers with modern technology & expert know-how.
We can help you find the right solution for your hotel needs and budget.
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We can help you find the right solution for your hotel needs and budget.
Which one is the best for YOUR hotel?
We're Experts in helping ambitious hoteliers improve key metrics with modern technology and expert know-how.
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GuestJoy provides an all-round digital guest experience for hotels of all sizes from online check-in to upselling & gathering valuable customer feedback.
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Guest Connexxion is a digital communication platform designed for hotels and resorts to provide great customer service before, during and after a guest’s stay.
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An AI-powered smart concierge, offering end-to-end guest engagement. It acts as a Virtual Personal Assistant, and communicates with guests via text messaging.
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A customer engagement platform used by hotels to constantly improve guest's experience, using digital transformation. Feedback collection, live chat, mobile web app and more.
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A complete and powerful Guidebook Platform to give your guest local recommendations and mission critical property information.
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Asksuite is a reservation chatbot and service channel management focused on increasing direct bookings and central reservation productivity. It just won Hotel Tech Award 2020 on the Chatbot category.
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Why Do You Need a Guest Communication Solution at your Hotel?
With a good guest communication solution, you are able to motivate guests to choose promotions, giving you an opportunity to upsell. Additionally, it allows you to ask for feedback, special requests, and other details to improve the overall guest experience.
Most guest communication solutions also offer in-room chat capabilities, which turns out to be an effective way to understand your guests' needs and requirements. Such level of responsiveness gives them instant satisfaction to engage with your staff, and eventually lets them consider you a better choice than competitors.
How to Get Started with a Hotel Guest Communication Solution?
There are abundant guest communication solutions available online. In order to shortlist a few options, you need a better understanding of budget, type of guests who book a stay at your property, features, etc. To get started, choose something simple yet interactive, which gives you the ability to improve guest communication with minimal training required.
Start with a Consultation with a HotelMinder Expert
HotelMinder has a global team of experts working in the hospitality industry for many years. Our combined experience in operations, sales, marketing, and technology helps us guide our partners to the best tools and solutions available to increase revenue. We take a comprehensive approach to deliver on our promises, and offer multiple solutions, depending on partner budget, requirements, objectives, and goals.
Tailored Hotel Management — our affordable and comprehensive tailored management service is designed for small and medium sized independent hotels and hotel chains to help them achieve defined objectives.
Planning & Implementation — we help you set up the right objectives, define needs, upgrade your existing technology solutions, start marketing campaigns, give insights on current industry trends, conduct audits of your property's technology and operational status, and provide a comprehensive roadmap to achieve goals.
Partial or Complete Health Audit — our health audits offer a holistic view of your hotel marketing, operations, strategy, and technology. Assessed by industry experts, our audits help you get strategic data of business KPIs, tailored to your specific requirements.
1-to-1 Expert Session — indulge in a consulting session with experienced hospitality consultants, including HotelMinder's Co-founders. The rich expertise and a talented pool of industry veterans can help you start a new project, choose an application or service, solve a problem, or get insights on marketing, revenue, operations, and technology.
When you get started with HotelMinder, we guide you to the right path, manage the project, tailored to the category of services you require. With a detailed Planning & Implementation phase, we make sure all your expectations our met in the most efficient and timely manner.
At HotelMinder we partner with passionate industry leaders to transform hospitality by providing innovative products and services to properties across the globe.
Taking your specific needs and objectives into account we will help you, the hotelier, maximize performance & satisfaction.
We solve complex problems
with simple solutions.
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