How hotels can stand out in a Gen AI world: a practical guide
Learn Generative Engine Optimization (GEO) to boost your hotel's visibility on AI platforms like ChatGPT. Our guide covers websites, reviews, and OTAs. Get seen.
Are you keen on getting a dedicated hotel website? This would be a smart choice, as your property website is often the first impression received by potential guests, and the most important point in making their decisions on whether to book…or not!
Most of your marketing decisions will be based on the ultimate goal of engaging potential guests to visit your hotel website and to make their reservation directly. It is a crucial step to gaining business, yet one that is too often neglected by independent hoteliers.
We’ve shared eight simple tips for a great hotel website, and hope it helps your business gain more online presence and reputation.
Keep in mind that the main goals of your website, from a customer perspective, are to:
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This means that your website’s template (its structure and design) adapts itself automatically to all sorts of screen devices (smartphones, tablets, etc.) for an optimal viewing experience. Most people today browse the Internet on their phones or tablets, especially when traveling.
You need a website that is fully functional, where content and images load rapidly. Frustration can quickly set in when users encounter a site that is slow to load. For many travelers, a slow-loading site might be the push they need to switch to another hotel's website.
A Website Booking Engine enables the capability to check rates and availability for specific dates directly on your hotel website. It is typically included in your Channel Manager package, which facilitates the centralized and automated management of various online distribution channels (e.g., Expedia, Booking.com). Prominently displaying your current best rates on the homepage, or revealing the room rates next to room descriptions can significantly enhance your conversion ratios.
Opt for a simple and lightweight design that respects and highlights your brand and logo graphic chart. If in need of inspiration for visual elements, platforms like Freepik offer an opportunity to browse royalty-free images that can effectively represent your hotel's brand. A well-conceived design should at first glance convey the positioning of your hotel (your concept; the unique and appealing features of your hotel).
Implement a clear and structured menu to ensure navigation is straightforward and effortless. The visitor should have no difficulty quickly finding all the information they seek.
Moreover, establishing efficient interlinking among your web pages facilitates even smoother navigation, further enhancing user experience.
Remember, an image speaks a thousand words; thus, ensuring your website is visually engaging is paramount. Maintain simplicity in your text and utilize as many relevant keywords as possible to bolster your Search Engine Ranking.
Travelers often favor visual stimuli, such as images and videos, which inspire them to envision their experience at your property, as opposed to wading through lengthy room descriptions.
Regular communication via Social Media or a blog section on your site keeps visitors informed about activities, experiences, and news that may interest them.
Employ a personal touch in your messaging, and ensure that the content is directly relevant to your potential guests. For example, describe available activities at your destination, linking them to corresponding pages or articles for additional details. This facilitates guest access to comprehensive information and may motivate them to share your content on their social media, consequently enhancing your Search Engine ranking.
To achieve international visibility, consider translating your website into different local languages of the target countries. This not only improves your ranking on Google, Bing, and other Search Engines for each respective country but also provides great convenience to potential guests, encouraging them to book directly on your website.
Having checked these 10 boxes, you're well-prepared to advance to gaining more traffic or potential guests to your hotel website.
This starts with SEO (Search Engine Optimization), a strategy aimed at positioning your website prominently in Google search results.
Learn more about the secrets of Search Engine Marketing in our next article.
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