Hotel Self Check-In and Contactless Software are digital solutions that enable guests to complete the check-in process independently without traditional front desk assistance.

These systems utilize mobile apps, web-based platforms, and integrated kiosks to streamline guest arrivals while maintaining security and personalization. Modern contactless check-in solutions integrate seamlessly with Property Management Systems (PMS) to automate room assignments, payment processing, and digital key distribution.

Self check-in and contactless software have evolved from luxury amenities to essential hospitality tools, particularly following the COVID-19 pandemic. These solutions enhance operational efficiency, reduce wait times, and provide guests with convenient, safe arrival experiences while enabling hotel staff to focus on personalized service delivery and guest engagement.

2025 List of the Best Hotel Self Check-In and Contactless Software

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SabeeApp is an all-in-one cloud hotel management software tailored for independent hotels and other small accommodation like vacation rentals and B&B's. It offers 4 main core modules:
- a PMS
- a Channel Manager
- an Internet Booking engine
- a Payment Gateway

All core parts are seamlessly integrated together so data is synchronized and connected at all times.

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1963 2 0 1
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Our all-in-one solution helps hotels deliver exceptional hospitality, reduce reception expenses by up to 75%, and increase guest spending by an average of 6.9 Eur per stay.

MyStay streamlines the work of receptionists, enhances customer satisfaction, and drives additional revenue through an enhanced guest experience.

Our software features a comprehensive suite of tools, including online check-in, check-out, and upsell of hotel services.

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1501 2 3.7 0
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GuestBell is a technology company revolutionizing the hospitality industry with its all-in-one app. The app offers online check-in, room service, chat, brochure, and reviews to guests via their smartphone.

With over 100 hotels, GuestBell caters to both small and big properties, providing value to all businesses. The company's goal is to improve the guest experience and satisfaction while offering hoteliers a cutting-edge solution.

GuestBell is dedicated to delivering top-notch technology and customer service.

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340 2 4.7 2
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Canary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform.

Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 80 countries, including leading global brands, such as Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Intercontinental Hotel Group.

Canary's solutions eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Canary's Hotel Management Software includes Mobile Check-In/Checkout, Tablet Registration, Upsells, Guest Messaging, Canary AI, and Digital Tipping.

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796 2 0 2
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Unlock your full potential with our solutions. Reimagine your guest experiences today through the power of contactless technology.

Metasphere Technologies Inc. was founded in 2002 as a provider of procurement systems to some of the world's largest retail brands. Recognizing the need to bring cost-effective and innovative solutions to the hospitality industry, we set out to transform the industry with automated and interconnected technology.

Over the years, we helped hotels reduce labor costs and elevate guests' experiences by streamlining their operations. Our innovative solutions have been installed to a range of clients from single properties and casinos to leading global hotel chains. We are committed to developing innovative, competitively-priced and interconnected hotel software that will help hotels thrive.

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Octorate was born from the idea of proposing a solution that would bring together the most advanced technologies and offer an alternative to the systems used the big integrated hospitality chains.

Channel Manager, Booking Engine, PMS, OctoSite, Rate Intelligence and Payment Manager: an all-in-one solution that aim to make it simple, fast and effective the facility management and to optimize the marketing of any accommodation offer: hotels, b&b, farmhouses, apartments, vacation rental, etc.

A single calendar to manage attendance, prices and availability of all booking channels. Over 120 international platforms, thus ensuring the autonomy of hoteliers in the selection of the most efficient and profitable booking channels.

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Create experiences your guests love. Swyftin is a hotel upsell software that helps hotels increase revenue.

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Yonoton is a true omnichannel digital platform offering venues the chance to reduce costs and to increase revenue by allowing guests to order and purchase through hotel's own branded app, webshop, self-service kiosks or NFC-chips. Giving them a contactless guest experience. Whilst the venue or resort can communicate, engage & market to guests before, during & after their visit.

Yonoton HQ in Helsinki, Finland work with some of the worlds largest brands including Sodexo and Compass Group across the Nordics. In January 2021 was launched in the UK and Ireland.

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Boost staff efficiency and guest satisfaction.

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A Fully No Touch-compliant on-property solution targeting higher guest engagement. With this virtual check-in system in place, ensure no touch communication, payments, orders, etc.

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One solution for digitalizing your hotel operations and guest experience.

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Instio GEM is an integrated digital solution for Mobile Check-In, Guest Management and Service Quality Monitoring solution for hospitality companies.

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Duve is a comprehensive hospitality guest experience platform designed to enhance guest satisfaction, streamline operations, and boost revenue.

Founded in 2016, Duve is headquartered in Tel Aviv with offices in Paris, serving over 1,000 clients in 64 countries. It provides a suite of tools to automate and personalize the guest experience, including online check-in, upselling, digital keys, and a branded guest app. Duve's platform allows guests to check in via web or mobile before arrival, reducing wait times and improving operational efficiency. The system's personalization capabilities leverage guest data to offer tailored upsells like room upgrades, services, and local experiences, optimizing revenue generation.

The guest app, a white-labeled solution, offers a seamless digital experience, providing guests with essential information and capabilities, such as digital room keys, local recommendations, and communication with hotel staff via multiple channels like email, SMS, and WhatsApp. Additionally, Duve's AI-driven communication hub centralizes guest interactions, improving response times and service efficiency through automated and scheduled messaging.

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Criton is an award-winning technology provider that enables hotels to improve the guest experience, increase revenue, direct bookings and loyalty with their .

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Limit waste and save energy costs thanks to Vikey domotics.

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Use modern messaging to service guests and properly care for your hotels while connecting remotely and distancing with a lean team.

HelloShift is fast, easy, and familiar with notes, tasks, comments, and checklists. Say goodbye to logbooks and old school hotel software with endlessly complex modules. Mentions, tags, and an integrated platform turn everyday communication into a treasure trove of information.

HelloShift's pricing is transparent and affordable. Use HelloShift to do more with less. It's the essential app hotel teams learn quickly and love to use.

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El PMS con el que los alojamientos turísticos gestionas sus reservas y reciben cada semana nuevos viajeros en busca de experiencias únicas.

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Check-in online (web check-in o self check-in) AmicHotel ti consente di comunicare con il cliente che ha prenotato in maniera immediata e semplice!.

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To create a new user in PMS you must fill out a New User Access Request form by completing all of the requested information, and submitting it.

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P3 provides high-converting & custom booking solutions to help hotels maximise efficiency, conversion rate, and direct revenue.

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Centrum Innovations, one of the world major providers of customized online reservation systems understands and provides solutions for your e-Business .

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HQBeds PMS is easy and simplifies your work.

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Why do Hotels Need a Self Check-in System?

While the adoption of self-check-in software had already been increasing around the world, the Covid-19 crisis turned it into a necessity. These were no longer edgy things used by big hotel chains but something guests came to expect at all hotels.

Even before the pandemic, contactless check-in was becoming mainstream. After a long drive or flight, most guests are too tired to go through tedious paperwork. And it's not a good time for small talk, is it?

Nevertheless, a guest's arrival and check-in are the most crucial part of the customer service journey. While you might think that hotels with self-check-in systems sound futuristic, people have already been checking in online for flights. As such, it's not a foreign concept but something easily doable.

A screenshot demonstrating the use of contactless self check-in software for hotel guests.
Streamline your guest's arrival with seamless online check-in options

What is Hotel Self Check-in Software?

A check-in system that doesn't require a physical setup like a hotel check-in kiosk. Instead, it's an online check-in software that can be enabled through the official website or a dedicated mobile app. This seamless tool makes it all the more convenient for guests to get inside the property.

A self-check-in system can become an integral part of the overall concierge service app or portal given to guests. A high-quality concierge app or self-check-in software does more than provide directions to attractions in the city. It can add a level of personalized service, provide local recommendations and important info, and ensure that guests have a hassle-free stay.

Self Check-in is Key to Improving Guest Experience

While you might think that offering self-check-in solutions could minimize interactions with guests - the latter is true. A contactless check-in hotel often leads to better and improved personalized service. When you install a self-check-in system on your property, it doesn't replace face-to-face interactions but makes them more meaningful.

The objective of self-check-in systems is not to reduce your staff. They allow your staff the freedom to provide personalized service to guests. With less admin work, employees can focus on important areas, including guests' concerns and interests.

With a self-service check-in hotel solution, you can:

  • Allow late-night check-ins to business guests
  • Manage early arrivals in a better manner
  • Ensure safety and adhere to no-touch policies prominent after the post-Covid era

Why Do You Need a Contactless Check-in Solution at your Hotel?

With a contactless check-in solution, you are able to make business processes more efficient. Guests do not need to stand in long queues at your reception desk. With a simple mobile app or web-based system, hoteliers can also upsell amenities, offer exclusive deals, and sell tickets for local events or attractions.

In recent times, contactless check-in solutions have become the ideal way to customize interactions with guests. They allow hoteliers to send instant notifications instead of being salesy. Most importantly, such systems also ensure quick and hassle-free check-outs for guests.

Details of guest registration with self check-in
Self-check in allows guests to enter all the necessary details before they arrive at the hotel

Main Advantages of Using Self Check-in & Contactless Systems

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No More Waiting

With a self-check-in hotel solution, efficiency takes the front seat at your property. Guests don't have to stand in queue at the reception desk. A busy season is better managed with a self-check-in system in place.

Increased Revenue

With a mobile app or automated check-in system, you can upsell amenities, local attractions, meals, and other offers easily. Instead of being pushy, a simple notification can tell your guests about the offerings. Most importantly, they can check out the details at their convenience.

Personalized Guest Experience

Self-check-in systems offer the perfect way to personalize guest interactions. A well-integrated system stores data in the PMS and makes it available the next time the same guest visits your property, enabling tailored services with ease.

Key Features of Modern Self Check-in Software

Advanced self check-in and contactless software should offer mobile-first design, seamless PMS integration, and digital key distribution capabilities. Look for solutions that provide identity verification, payment processing, and real-time room availability updates.

Essential features include upselling modules, guest communication tools, and comprehensive analytics dashboards. Cloud-based platforms enable remote management and updates, while offline capabilities ensure continued operation during network disruptions.

How to Get Started with Contactless Hotel Check-in Solutions

A reliable contactless check-in solution comes with multiple features. However, if you are implementing such a system for the first time, it is important to consider something simple yet software that integrates well with other technologies at your property.

Implementation typically takes 3-5 days for software-based solutions, including PMS integration and staff training. Consider starting with a pilot program for specific guest segments before full deployment. Ensure proper guest communication about the new check-in options and provide alternative traditional check-in for guests who prefer personal assistance.