The content you create for your brand should be carefully crafted as part of your Content Marketing Strategy while being focused on and for your main target audience.
Consider publishing fresh, informative, fun and inspirational content that brings value to potential customers and partners alike.
Here, we share a few concrete tips and examples of what to post on Facebook, Instagram, LinkedIn, X (formerly Twitter), and TikTok.
Best Content for Your Hotel's Facebook Fan Page
Most people spend time on Facebook for its entertainment value.
So, instead of sharing company ads and promotions, focus on maintaining a steady relationship with your "community", which is usually composed of past customers.
Share catchy images or videos and add a suitable hyperlink in the post description. Here are some ideas you can get inspired from:
Ask your guests' opinions: This enables them to participate in business decisions such as decorating, new crockery, new logo, etc. Alternatively, share their preferences by using the poll or voting options.
Share guest posts: Share posts and photos that your hotel was tagged in. You can also share guests' Instagram photos on your Facebook newsfeed (but make sure you ask their permission first).
Share news, job offers, and behind-the-scenes: Take advantage of Facebook's live video feature and take your followers on a behind-the-scenes tour and share how things are run "backstage."
Share partner posts: Make a list of your key destination partners (the city's tourism board, neighboring restaurants, bloggers, media, etc.) and share their content that most relate to your community.
Create eye-catching, fun, or humorous posts that entice your followers to comment or share it on their own feeds.
On Instagram, share striking images to captivate your audience and increase engagement
Engaging Content Ideas for Your Hotel’s Instagram Account
Many people use Instagram as their inspiration point for entertaining and exciting photos that showcase travel, adventure, and lifestyle. Which means there's just one simple rule to follow here:
Only share striking images, following the basic guidelines of photography: nicely framed and exposed.
Leave your images free from text or even a logo, except if you're sharing an inspiring quote or proverb. It's important to know that clickable links aren't allowed on Instagram posts, except in your Instagram account profile, or if you decide to pay for ads.
You can manage Instagram ad campaigns from your Facebook fan page, but you'll first need to make sure your Instagram account is a company/business one. Use a social media marketing and management dashboard such as Hootsuite or Later to schedule your Instagram posts from your computer.
Here are some ideas you can use for inspiration:
Backstage / behind-the-scenes content: might be more difficult to create but will surely be very popular.
Ask your local partners such as the tourism board or activity tour operators to share their pictures in exchange for mentioning them in your posts.
Share photos and live videos during events: You can also post or share the same content on X (formerly Twitter) and make announcements on Facebook.
Use trendy Hashtags: Use the most trendy and relevant hashtags for your posts: Begin with destination-related hashtags and always geolocalize your posts!
Repost (moderately): Reposting your customers' Instagram photos is also a great way to create engagement, but make sure you ask their permission first. A few internet browser extensions are very useful in helping you do so.
Share insta stories: Use Instagram Stories templates to create regular fresh content and keep your followers engaged.
Effective Content Strategies for Your Hotel’s LinkedIn Page
If you're targeting business travelers (individuals, groups, conferences, etc.), it might be useful to create a LinkedIn page for your hotel.
To save time, begin with sharing some of the same content you're already sharing on Facebook and use applicable hashtags to index your content on specific topics.
For example, hashtagify.me is a great tool to check whether or not certain hashtags are popular.
If you'd like to be more proactive, here are a few more ideas of things to share:
Job and internship offers
Business news from your destination and the tourism industry
Info and news about your hotel services, such as rewards, certifications, press releases, and articles.
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Optimized Content for Your Hotel's X (formerly Twitter) Account
X, which was formerly known as Twitter before its name change in 2023, is all about reaching out to key influencers such as bloggers and journalists and keeping in touch with key partners such as the tourism board, travel agencies, and other institutions.
We don't recommend investing time and money on X accounts for small hotels.
You can easily make lists of X users you like to regularly follow their news and like/retweet some of their content.
The type of content you share can be a mix of LinkedIn and Instagram posts and if you'd like to gain attention from specific X users, simply tag up to 10 of them in your picture - but be careful not to spam!
Engage a younger audience with creative TikTok videos showcasing your hotel
Top TikTok Content Ideas for Hotels
TikTok has quickly become one of the most popular platforms for sharing short-form video content. For hotels looking to engage a younger audience or showcase their property in a fun way:
Create engaging short videos that capture the essence of your hotel experience.
Some content ideas for TikTok include:
Room tours: Show off your unique rooms and suites.
Hotel amenities: Highlight special features such as pools, spas, dining areas.
Guest experiences: Capture candid moments or staged activities that guests can enjoy at your hotel.
Local attractions: Share nearby attractions and things to do around your hotel location.
Behind-the-scenes: Give viewers a peek into the daily operations of the hotel.
Remember to use popular TikTok trends and music to increase visibility. Engage with followers by responding to comments and participating in challenges.
We hope these few tips will help you to manage your social media more efficiently. Keep in mind that social media is similar to real life: show interest in others first to gain their interest and attention in return. Create two-way discussions with your followers, rather than only communicate news and info about your business.
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Written by Florie Thielin
In a world that needs sustainable tourism more than ever, Florie has been the in-charge of sustainability at HotelMinder.
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