How to Personalize Guest Experience and Create Loyal Customers?

Written by Benjamin Verot in Reputation Management  • 4 min Read  • Last updated: May 22, 2020
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Meet HotelMinder - We empower ambitious hoteliers maximize performance, guests satisfaction & coworkers engagement with modern technology and expert know-how.

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Boost guest engagement and satisfaction with seamless automation.

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Benjamin Verot

Benjamin Verot

HotelMinder Founder & Consultant

Benjamin is originally from France, but has been living abroad and travelling extensively for over 15 years. He currently lives in Dublin, Ireland, with his Polish wife and young daughter. With years of experience in assisting hoteliers manage operations or opening up innovative hotels across the world, Benjamin has been a trusted name in the hospitality industry, and is well known for his knowledge and expertise in European markets. Currently, Benjamin works across the globe, helping hotels use modern technology to improve operations & revenue. He understands the challenges independent hoteliers face, and believes that running a hotel should be simple. Benjamin's life goal is to open a chain of eco-friendly hotels, promoting sustainable tourism and local community development.

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