Seven rules for responding to hotel guests reviews

Written by Mimoza Spasovska in Reputation Management  • 4 min Read  • Last updated: July 10, 2018
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Improve guest satisfaction and your online reputation at the same time.

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Mimoza Spasovska

Mimoza Spasovska

Customer Success Manager

Mimoza's journey within the hospitality industry started in 2009. From working behind the front desks of luxurious hotels in Doha and Hong Kong, Mimoza continued her rewarding career in the hospitality industry with Celebrity Cruises across the globe. Her interest in Revenue & Distribution Management along with enthusiasm to learn more about what happens in Hotel Operations encouraged her to explore different avenues. Since 2016, Mimoza had been working with HotelMinder, and currently serves as the Revenue & Customer Success Manager at RoomPriceGenie.

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