Booking.com Extranet Platform for Hoteliers

Booking.com Extranet can be overwhelming, especially when you’re going digital for the first time. Through this admin Extranet, you can check reservations, interact with guests, and do much more. It helps you manage your entire property’s account on Booking.com.

This article goes into the details of what is the Booking.com Extranet and how to use it. It will help you understand how to use Booking.com Extranet efficiently and improve guest experiences.

Let’s dive in.

What is Booking.com Extranet?

Booking.com Extranet login is your digital command center to manage your hotels and other rental accommodation properties on Booking.com. It’s a streamlined admin dashboard to take care of your property’s online presence effortlessly.

It allows you to update room rates and availability, check reservations coming from bookings com sign in, and reply to messages and reviews. Think of it as your virtual reception desk.

Depending on the type of admin access you have – primary or user – you can update all the info displayed on a Booking.com property page. You can even connect your dashboard to other best hotel property management systems through this Booking.com admin site.

What can you do with Booking Extranet admin?

The powerful admin dashboard has all the necessary functionalities to streamline the management process. Here’s taking a quick look at them:

1. Manage Property Information

The Extranet lets you update essential information such as property descriptions, room details, and facilities. Other details, such as policies and photos, can also be updated to ensure the listing accurately reflects your hotel’s offerings. You can enjoy complete control of your property’s details on Booking.com.

2. Update Room Rates and Availability

Booking.com Extranet admin helps you stay competitive as per the market demands. Market trends can swing Booking.com wildly; after all, it’s among the most preferred sites and is topping our list of the 10 Best Online Travel Agencies. You can adjust room rates and availability and fix minimum stay requirements easily. The Extranet also allows you to set discount prices and manage special offers to maximize revenue.

3. Monitor Reservations

Your admin dashboard provides a comprehensive overview of all room reservations made through Booking.com. You can keep track of incoming guest reservations, modifications, and cancellations in real-time. It helps you manage your hotel’s occupancy efficiently.

4. Communicate with Guests

Another way the Extranet dashboard helps is by providing access to guests’ queries. You can respond to guests’ inquiries and requests or initiate a new conversation on your own. This feature is available on Extranet as well as the Booking.com Pulse app. It ensures excellent guest experiences and positive reviews.

5. Access Performance Insights

The dashboard also enables you to track key metrics like booking trends, guest demographics, and generated revenue. The numbers can give you valuable insights into your property’s performance and guests. And the best thing is that the reports are customizable and in real-time to help you make well-informed decisions. Results of competitor properties are also available in the analytics.

How to use Booking.com Extranet?

Booking.com’s Extranet is a backstage pass to the world of online bookings. It has all the tools to manage your rental property online and oversee guest bookings. And it’s a breeze once you get the hang of it.

Here’s how to use the platform for different purposes:

Create an Account

On the top-right of the Booking.com login page, click “List your property.” On the page that opens, click the “Get started now” button to create a Booking.com partner account. Registration is free and takes about 15 minutes.

Update Room Rates and Availability

You can add room types, their minimum occupancy, and rates during the listing process and modify them later. Navigate to the “Rates & Availability,” select Calendar, and adjust prices and availability as needed.

Manage Reservations

You can keep track of bookings through the “Reservations” tab on the Extranet dashboard. It provides a comprehensive overview of all room bookings made through Booking.com. You can also make modifications easily from this section.

Interact with Guests

To view and respond to inquiries, check the Inbox tab on your Booking Extranet. All conversations are listed in the “Reservation messages” section. And to contact a guest on your own, you can initiate a conversation from the “Reservations” tab. Booking.com also has a public Q&A section where you can answer potential questions from your future guests.

Optimize Property Information

To ensure that your property’s page accurately reflects your offerings, check the “Property” section. You can update your hotel’s amenities, policies, and services as and when they change. You should also add the latest photos and descriptions to keep potential guests well-informe

Note that you can also connect a Channel Manager or other integrated hotel softwares to booking.com in order to dynamically handle availability, rates, bookings etc simultaneously with other OTAs and your own website Booking Engine.

Manage bookings with Booking.com Pulse app

Booking.com Extranet app called Pulse is an easy-to-use mobile software to manage your property on the go. It enables you to stay connected and in control. It puts the power of booking management right at your fingertips.

With an intuitive interface and real-time updates from the Booking.com Pulse app, you can keep an eye on your property’s performance quite efficiently. From glancing at bookings to handling guest communications on the fly, the app comes in handy for several purposes.

The Pulse Extranet app is an effective tool to ensure a seamless guest experience. You can log into it with the same username and password as Booking.com website’s Extranet.

Increase room occupancy with HotelMinder!

While Booking.com Extranet helps you manage online hotel bookings easily, you still need some grunt work to do. You need to attract travelers to your property to book your rooms.

Want more bookings? Get in touch with HotelMinder

At HotelMinder, we provide advice and solutions to help hoteliers grow their business. We’re your ally in driving success for your hotel business. We partner with industry leaders to bring you hospitality software and services that best match your needs.

Through our insights, you can improve your property’s performance on Booking.com and other digital channels. You can attract more guests and ultimately increase room occupancy.

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