Learn About Reputation Management

The Importance of Reviews for Independent Hotels
The Importance of Reviews for Independent Hotels

Do you still have doubts about the importance of guest reviews? If you do, please check TripAdvisor’s newly released research...

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7 Rules for Responding to Hotel Guests Reviews
7 Rules for Responding to Hotel Guests Reviews

Having many positive reviews is incredibly important for any hotel and a sure way to gain more bookings. Replying to reviews...

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Ask your Guests for Reviews on TripAdvisor, Facebook, Google, etc.
Ask your guests for reviews on TripAdvisor, Facebook, Google, etc.

Recommendations help customers learn more about your hotel, compare it with other properties, and will make you easier...

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How to Personalize Guest Experience and Create Loyal Customers?
How to Personalize Guest Experience and Create Loyal Customers?

Personalizing guest experience isn’t as complex as it seems. At the core, it requires you to pay attention to guests...

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What is Reputation Management

Hotel reputation management is the practice of monitoring and influencing how your property is perceived online.

Benchmarking and managing your reputation on OTA websites and Travel recommendation platforms, replying to reviews and engaging with your guests before, during and after their stay will help you deliver a better guest experience and increase your position on review sites.