Hotel Self Check-In Kiosks Systems are automated, physical terminals that enable guests to complete the check-in process independently without requiring front desk assistance. These self-service solutions combine touchscreen interfaces, card readers, ID scanners, and key card dispensers to provide a seamless, contactless arrival experience while integrating with Property Management Systems (PMS) for real-time room availability and guest data management.

Modern self check-in kiosks offer advanced features including facial recognition technology, payment processing capabilities, upselling opportunities, and multilingual support. These systems complement online self check-in software by providing an on-site automated alternative that enhances operational efficiency, reduces wait times, and allows hotel staff to focus on personalized guest services rather than routine administrative tasks.

2025 List of the Best Hotel Self Check-In Kiosks Systems

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An affordable solution allowing you to transform any tablet into a fully-fledged kiosk system for your reception desk.

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Unlock your full potential with our solutions. Reimagine your guest experiences today through the power of contactless technology.

Metasphere Technologies Inc. was founded in 2002 as a provider of procurement systems to some of the world's largest retail brands. Recognizing the need to bring cost-effective and innovative solutions to the hospitality industry, we set out to transform the industry with automated and interconnected technology.

Over the years, we helped hotels reduce labor costs and elevate guests' experiences by streamlining their operations. Our innovative solutions have been installed to a range of clients from single properties and casinos to leading global hotel chains. We are committed to developing innovative, competitively-priced and interconnected hotel software that will help hotels thrive.

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A complete kiosk solution integrated with the web/mobile app to facilitate self check-ins. Integrates well with IRECKONU CORE, a centralized dashboard to view, gather, and manage reports from multiple properties.

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Adaptable and versatile kiosk solution for self check-ins. With support for 15 languages, cater to your guests' needs and offer personalized services.

Roommatik self check-in kiosks are compatible with prominent room key technologies, including contactless, code keys, magnetic stripe, physical keys, and bluetooth-enabled locks. As such, with this system in place, you can be assured of completely unattended, hassle-free check-ins. In less than a minute, your guests can get room keys from the 24/7 reception desk.

With a Roommatik kiosk installed on the property, guests don't have to worry about long queues. Over time, this leaves a long-lasting, positive impression. The kiosk lets you up-sell or cross-sell without being salesy or interacting with guests. Since Roommatik kiosks support 15 languages, you can cater to guests from around the world with ease.

Roommatik IoT platform gives you more control over assisting guests. Additionally, it lets you issue room keys, gather critical information, and integrates well with existing software and locks. The kiosk can also be connected to your existing Channel Manager or PMS. With Roommatik, there is no need to manually synchronize your reservations. The kiosk manages everything seamlessly.

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Considered the most reliable hotel check-in solutions for large and medium size hotels. Supporting all major PMS, Payment providers and door-lock systems.

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An ideal solution for fully autonomous hotels to provide a contactless guest check-in experience: Sezam24 will help streamline the entire front desk operations cycle with its seamless PMS integration.

On-screen registration forms, contactless payments and automatic room card programming are only the basic features. Sezam24 speaks 40 languages and uses AI to switch between them, recognizing IDs and monitoring the kiosks devices.

Users can easily modify reservations, extend guest stay, relocate from one room to another or provide a spare/duplicate room card. Everything is handled by Sezam24.

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A Jonas Hospitality brand. One of the leading names in the industry, Ariane is considered to be the 'Rolls-Royce' of hotel kiosk solutions. It offers integrations with the most reliable and serious PMS solutions.

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Civitfun, part of HBX Group, is an advanced hotel software designed to automate and streamline the online check-in and check-out processes, enhancing operational efficiency and the guest experience.

Civitfun provides a range of features tailored to meet the digital needs of modern hospitality businesses. Through its secure and user-friendly interface, guests can complete their check-in from anywhere using their browser or mobile device, thus significantly reducing reception desk queues. The software is highly customizable, allowing hoteliers to configure check-in forms in multiple languages and incorporate mandatory or optional fields essential for their operations.

Among its key functionalities, Civitfun includes room selection, document scanning, identity verification, and digital signature capabilities. This integration ensures data flows seamlessly into the hotel's Property Management System (PMS), maintaining data accuracy and security. The system also supports pre-checkout and online check-out processes, further enhancing guest convenience and freeing up staff to focus on more personalized guest services.

Civitfun is fully integrated with over 50 PMS, ensuring smooth data transfer and system interoperability. This extensive integration capability supports other essential systems such as payment gateways and electronic door locks, allowing hotels to offer a more cohesive and efficient guest experience. Additionally, the platform supports upselling and cross-selling, enabling hotels to boost their revenue by offering guests additional services and room upgrades during the online check-in process.

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Clock's Cloud-based all-in-one solution is a powerful and complete PMS with several tools to better engage guests, manage distribution channels, and drive more direct bookings. With Clock, it becomes easier to maximise your profits.

Every feature in the program has been seamlessly automated and integrated through various auto-pilots, including virtual reception, payments, guest engagement, upsells, etc. The company uses the latest technologies to streamline operations and simplify processes.

With Clock, you can be assured of a next-gen PMS, which brings together online distribution, property management, F&B management, and guest relations, while providing an intuitive interface with the perfect blend of modern features and integrations.

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Yonoton is a true omnichannel digital platform offering venues the chance to reduce costs and to increase revenue by allowing guests to order and purchase through hotel's own branded app, webshop, self-service kiosks or NFC-chips. Giving them a contactless guest experience. Whilst the venue or resort can communicate, engage & market to guests before, during & after their visit.

Yonoton HQ in Helsinki, Finland work with some of the worlds largest brands including Sodexo and Compass Group across the Nordics. In January 2021 was launched in the UK and Ireland.

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SmartCheck self-check-in/out works with all major PMS, payment providers, and key card manufacturers to deliver automated self-service check-in/out.

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With Chekin, you can automate the check-in process of your guests. Online check-in, police data, self check-in, online payments and much more.

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Zaplox helps hotels create a contact-free guest experience with digital check-in, checkout and mobile keys.

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Self-service kiosks are helping companies of all types create a more seamless experience for customer interactions, while improving cost efficiency.

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Vendfun's Slim Kiosk - Self Check-in/out For Hotels. No More Front Office hiring Issue. No More long Q waiting inline.

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Altitude is a smart contactless hotel digital platform solution to boost revenue while saving time & money.

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The Radisson reported that hotels with a virtual tour are seeing 135 percent .

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Powerful, efficient, flexible. A self-check-in solution allows reception teams to be fully available to welcome guests or patients.

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Fácil lets forward thinking hoteliers enhance the guest experience by empowering their staff to serve and host.

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Why do Hotels Need a Self Check-In System?

self check-in kiosks allow guests to check-in by themselves when at the property.
self check-in kiosks allow guests to check-in by themselves when at the property.

While the adoption of self-check-in software had already been increasing around the world, the Covid-19 crisis turned it into a necessity. These were no longer edgy things used by big hotel chains but something guests came to expect at all hotels.

Even before the pandemic, contactless check-in was becoming mainstream. After a long drive or flight, most guests are too tired to go through tedious paperwork. And it's not a good time for small talk, is it?

Nevertheless, a guest's arrival and check-in are the most crucial part of the customer service journey. While you might think that hotels with self-check-in kiosks sound futuristic, people have already been checking in online for flights. As such, it's not a foreign concept but something easily doable.

What is the Difference Between Self Check-in Software and Self Check-in Kiosks?

When you first hear about self-check-in systems, it's natural to only consider a hotel self-check-in kiosk. But with advancements in technology, it's entirely possible to offer an online self-check-in experience without investing in a physical automated check-in system.

What is a Self Check-in Kiosk Hotel?

A digital check-in kiosk at a hotel offering automated room access and additional services.
Enhance guest convenience with a self-service kiosk that goes beyond check-in

A kiosk is a physical automated check-in system that lets hotels remove the manual work from the check-in processes - no staff required. As a self-service check-in hotel system, it lets guests walk in and out of the property without so much as a nod to the receptionist. Some systems come with face-reading technology, thereby reducing the wait time further.

In addition to this, hotels with self-check-in kiosks can use these tools to:

  • Read credit/debit cards and even take physical payments
  • Offer add-ons and upsells
  • Print room door barcodes and registration keys
  • Scan identification documents automatically
  • Provide multilingual interface options
  • Generate digital receipts and confirmations

Self Check-in Kiosks are Key to Improving Guest Experience

While you might think that offering self-check-in solutions could minimize interactions with guests - the latter is true. A contactless check-in hotel often leads to better and improved personalized service. When you install a self-check-in kiosk system on your property, it doesn't replace face-to-face interactions but makes them more meaningful.

The objective of self-check-in kiosks is not to reduce your staff. They allow your staff the freedom to provide personalized service to guests. With less admin work, employees can focus on important areas, including guests' concerns and interests.

With a self-service check-in hotel kiosk solution, you can:

  • Allow late-night check-ins to business guests
  • Manage early arrivals in a better manner
  • Ensure safety and adhere to no-touch policies prominent after the post-Covid era
  • Reduce front desk queues during peak hours
  • Provide 24/7 check-in availability

Advantages of Self Check-in Kiosks in the Hospitality Industry

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No More Waiting

With a self-check-in hotel kiosk solution, efficiency takes the front seat at your property. Guests don't have to stand in queue at the reception desk. A busy season is better managed with a self-check-in kiosk system in place.

Increased Revenue

With an automated check-in system kiosk, you can upsell amenities, local attractions, meals, and other offers easily. Instead of being pushy, a simple notification can tell your guests about the offerings. Most importantly, they can check out the details at their convenience.

Personalized Guest Experience

Self-check-in kiosks offer the perfect way to personalize guest interactions while maintaining efficiency. The system can recognize returning guests and offer tailored services based on previous stays.

Key Features of Modern Self Check-In Kiosks

Modern hotel self check-in kiosks should offer intuitive touchscreen interfaces, integrated payment processing, and seamless PMS connectivity. Essential features include ID scanning capabilities, key card encoding, receipt printing, and real-time room assignment. Advanced kiosks provide biometric authentication, facial recognition, and mobile integration options.

Look for systems that support multiple languages, offer accessibility features, and provide robust security measures for guest data protection. Cloud-based management platforms enable remote monitoring and updates, while offline functionality ensures continued operation during network disruptions.

How to Get Started with Self Check-In Kiosks Systems

A reliable self-check-in kiosk system comes with multiple features and requires proper integration with your existing hotel technology stack. A common issue with most self-service check-in hotel solutions is the lack of integration between guest-facing devices and the hotel's property management system.

Implementation typically takes 3-5 days including hardware installation, software configuration, and staff training. Professional setup ensures proper PMS integration and optimal kiosk placement for maximum guest adoption. Consider starting with one or two kiosks in high-traffic areas before expanding throughout the property.

Next up in: Self Service Kiosk System

10 Best Self Check-in Software and Kiosk Systems of 2025