HotelFriend is a dynamic software development firm that specializes in crafting IT solutions for the hospitality sector. We are committed to equipping hoteliers with the tools to automate a vast array of everyday tasks, bridge the gaps in guest services, and ensure profitable operations from any location in the world.
We aim to maximize the potential of your property, optimizing operations without the need for increased staffing. Our versatile solutions cater to the unique needs of both quaint independent hotels and expansive international chains, all accessible via a single, streamlined login.
Core Features of HotelFriend's Property Management System:
1. Inventory Management:
◦ Booking Engine: Enhances direct sales.
◦ Channel Manager: Expands online visibility.
◦ Payment Gateway: Offers 24/7 payment acceptance.
◦ Room Management: Provides real-time hotel capacity views.
2. Reservation Management:
◦ Front Desk: Simplifies booking management.
◦ Customer Relationship Management (CRM): Boosts guest engagement.
◦ Reporting & Analytics: Offers performance insights.
◦ Accounting Tools: Ensures tax compliance.
◦ Housekeeping Management: Optimizes housekeeping operations.
3. Guest-Facing Features:
◦ Mobile POS: Enables service sales via website & app.
◦ Mobile Guestbook: Highlights hotel amenities.
◦ Digital Check-In: Streamlines the guest check-in process.
◦ Invoicing: Facilitates instant payment processing.
Since our establishment in 2016, HotelFriend has been at the forefront of enhancing guest satisfaction and online presence for hotels. We've developed a broad portfolio that includes R&D, IT consulting, and staff training, providing assistance to over 250 clients worldwide. Our services have been instrumental in elevating the financial performance of hotels, restaurants, stadiums, cruise ships, and wellness facilities.
We are dedicated to ensuring that your operations are fully compliant with the latest industry regulations, including GoBD, TSE, GDPR, and DSFinVK.
Embark on a journey with HotelFriend, where our team of innovative experts is eager to place your business aspirations at the forefront of our endeavors.
HotelFriend - Expert Reviews
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HotelFriend - Hoteliers Reviews
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HotelFriend — Pricing
The HotelFriend Suite is super affordable. PMS and Booking Engine only starts at 80€ per month while complete solution including up to 3 OTA connections with the Channel Manager starts at 125€ per month.
Get a customized quote tailored to your business.
HotelFriend - HotelMinder Tech Index Rating
HTI Popularity:
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HotelFriend - Recommended For
Recommended for medium hotels in Europe. Recommended for midscale and upscale properties.
HotelFriend - Third-Party Integrations
SiteMinder | WuBook | Stripe |
HotelFriend - Pros & Cons
Pros:
HotelFriend has a high average review score of 4.7 out of 5, calculated from 3 hoteliers reviews
HotelFriend offers an exclusive offer on HotelMinder: Sign up for trial here and get 10% discount on your subscription
Cons:
HotelFriend has a low popularity ranking on HotelMinder
HotelFriend has few registered integrations with third party applications
Compare HotelFriend to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare HotelFriend with:
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Support: Sirvoy provides 24/7 live chat, phone, and email support across eleven languages, alongside a self-service knowledge base and live onboarding demos booked via Calendly.
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