HotelFriend
HotelFriend
New kid in the block and possibly the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs in an neat and affordable package!
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About HotelFriend
HotelFriend is a new kid in the block and is quickly becoming the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs!
The platform comes with an extensive suite of modules: housekeeping, accounting, reporting, analytics, rates management, booking engine, multi-properties management, etc... While most modules are included with the suite's most basic version, called Manage, you can unlock more advanced features to build a more refined experience with the Grow and Optimize versions of the suite.
HotelFriend has developed their own Channel Management module, built on WuBook, to improve online distribution on OTA platforms. But it is the Booking Engine module that makes the whole suite shine: well designed and user friendly, you can easily setup discounts, special offers and upsell your various services. The Booking Engine integrates with Stripe and/or Paypal to allow guests to pay instantly.
The company has also released a mobile app for guest services, check-ins and check-outs, and concierge services; with its basic version included by default in all packages. Using the app, guests can conveniently order dinner, book tours, and engage in other services offered by the property.
HotelFriend - Recommended For
Smaller independent properties looking for a modern & elegant solution - and chains as HotelFriend multi-property management is excellent.
HotelFriend - Marketplace Ranking
Popularity
Ease of use
Pricing
HotelFriend - Pricing
The HotelFriend Suite is super affordable. PMS and Booking Engine only starts at 80€ per month while complete solution including up to 3 OTA connections with the Channel Manager starts at 125€ per month.
Booking Engine by HotelFriend
HotelFriend is a new kid in the block and is quickly becoming the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs!
The power-packed Booking Engine offers a simple and fast booking process and comes with several customisation possibilities. You can use specific colours for the booking engine to closely match your website look and feel, as well as widgets to enhance guests experience.
Last but not the least, cross-selling and upselling options are also available. Guests can even choose preferred meal plans and bed preferences, allowing you to offer an enhanced booking experience. You can also easily create package offers and special deals to boost direct sales.
The system enables payments with Paypal, Stripe, MercadoPago, RedSys and a few others.
Hotel Management System by HotelFriend
HotelFriend is a relatively new platform, and has been getting increasingly popular among hoteliers and hotel managers. Since it offers all the standard features for small and medium-sized hotels, it's definitely worth a demo or a trial.
The software package comes with a complete suite of modules, allowing you to seamlessly manage various business operations, including accounting, rates management, reporting, housekeeping, multi-properties management, booking engine, and more.
The basic version of the program is called Manage, and comes with most of the modules to streamline business processes. For more advanced features, you can checkout the 'Grow' and 'Optimize' versions of the platform.
HotelFriend Alternatives & Competitors
Below you can find the 3 most popular alternatives to HotelFriend in HotelMinder Marketplace.
One of the most popular solution for small to mid-sized hotels. A powerful system offering a lot of functionalities and an ever growing list of integrations thanks to a powerful API.
Possibly our favorite all-in-one system for small to medium sized hotels: reliable, easy to use - and amazing support! Price starting at just 76€ per month for up to 9 rooms.
A well designed and functional system, with more integrations than you could wish for. Mews is for properties looking for a modern management solution to replace legacy systems.