HotelFriend is a dynamic software development firm that specializes in crafting IT solutions for the hospitality sector. We are committed to equipping hoteliers with the tools to automate a vast array of everyday tasks, bridge the gaps in guest services, and ensure profitable operations from any location in the world.
We aim to maximize the potential of your property, optimizing operations without the need for increased staffing. Our versatile solutions cater to the unique needs of both quaint independent hotels and expansive international chains, all accessible via a single, streamlined login.
Core Features of HotelFriend's Property Management System:
1. Inventory Management:
◦ Booking Engine: Enhances direct sales.
◦ Channel Manager: Expands online visibility.
◦ Payment Gateway: Offers 24/7 payment acceptance.
◦ Room Management: Provides real-time hotel capacity views.
2. Reservation Management:
◦ Front Desk: Simplifies booking management.
◦ Customer Relationship Management (CRM): Boosts guest engagement.
◦ Reporting & Analytics: Offers performance insights.
◦ Accounting Tools: Ensures tax compliance.
◦ Housekeeping Management: Optimizes housekeeping operations.
3. Guest-Facing Features:
◦ Mobile POS: Enables service sales via website & app.
◦ Mobile Guestbook: Highlights hotel amenities.
◦ Digital Check-In: Streamlines the guest check-in process.
◦ Invoicing: Facilitates instant payment processing.
Since our establishment in 2016, HotelFriend has been at the forefront of enhancing guest satisfaction and online presence for hotels. We've developed a broad portfolio that includes R&D, IT consulting, and staff training, providing assistance to over 250 clients worldwide. Our services have been instrumental in elevating the financial performance of hotels, restaurants, stadiums, cruise ships, and wellness facilities.
We are dedicated to ensuring that your operations are fully compliant with the latest industry regulations, including GoBD, TSE, GDPR, and DSFinVK.
Embark on a journey with HotelFriend, where our team of innovative experts is eager to place your business aspirations at the forefront of our endeavors.
HotelFriend — Pricing
The HotelFriend Suite is super affordable. PMS and Booking Engine only starts at 80€ per month while complete solution including up to 3 OTA connections with the Channel Manager starts at 125€ per month.
Get a customized quote tailored to your business.
HotelFriend - HotelMinder Marketplace Rating
Popularity:
Pricing:
Ease of Use:
Review Score:
HotelFriend - Users Reviews and Review Score
User-friendly system with excellent integration capabilities

Anonymous - Systems Manager
Excellent Training & Support

Mathew Mcclain
The Ideal Solution for Modern Hotels in Germany

J. - Cfo
HotelFriend - Recommended For
Recommended for medium hotels in Europe. Recommended for midscale and upscale properties.
HotelFriend - Third-Party Integrations
SiteMinder | WuBook | Stripe |
HotelFriend - Pros & Cons
Pros:
HotelFriend has a high average review score of 4.7, calculated from 3 reviews
HotelFriend offers an exclusive offer on HotelMinder: Sign up for trial here and get 10% discount on your subscription
Cons:
HotelFriend has a low popularity ranking on HotelMinder
HotelFriend has few registered integrations with third party applications
Property Management System by HotelFriend
Booking Engine Software by HotelFriend
HotelFriend is a new kid in the block and is quickly becoming the perfect tool for many hoteliers: offering everything a small or medium sized hotel business needs!
The power-packed Booking Engine offers a simple and fast booking process and comes with several customisation possibilities. You can use specific colours for the booking engine to closely match your website look and feel, as well as widgets to enhance guests experience.
Last but not the least, cross-selling and upselling options are also available. Guests can even choose preferred meal plans and bed preferences, allowing you to offer an enhanced booking experience. You can also easily create package offers and special deals to boost direct sales.
The system enables payments with Paypal, Stripe, MercadoPago, RedSys and a few others.
Compare HotelFriend to Alternative Solutions
We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare HotelFriend with:
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Sirvoy is a hospitality software provider that offers a comprehensive, cloud based suite of applications including a Property Management System, Booking Engine and Channel Manager.
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Customers include Accor, Generator-Freehand, Nordic Choice Hotels, The Social Hub, Life House and Les Airelles.
Mews has been named the World's Best Independent Hotel PMS Provider by World Travel Tech Awards (2022) and won Best Place to Work in Hotel Tech (2021, 2022) from Hotel Tech Report.
The company has offices in Europe, the United States and Australia.

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide.
Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.
Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2024) by Hotel Tech Report, World's Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte's Technology Fast 500 in 2023.
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