innRoad is a comprehensive, cloud-based property management system designed to help hoteliers enhance their operational efficiency and boost revenue.
Founded in 2007, innRoad serves a diverse range of hospitality businesses, including hotels, motels, resorts, B&Bs, lodges, and campgrounds. The software, accessible from any device, offers a suite of tools to manage reservations, streamline day-to-day operations, and provide a seamless check-in/out experience for guests. The platform integrates a high-converting booking engine that matches the look and feel of a property's website, ensuring a cohesive guest experience. Real-time channel management and connections to hundreds of OTAs help properties avoid over-bookings and missed opportunities, while also increasing visibility.
InnRoad also offers rich revenue management tools and customizable reports that enable hoteliers to track performance metrics and set and achieve revenue and occupancy goals. The system supports credit card processing, saving clients an average of $60 per month on processing fees. Designed for ease of use, the platform features 24/7 live customer support and provides ongoing training. Additionally, innRoad boasts a 99% uptime and offers secure, PCI-compliant data handling.
innRoad — Pricing
innRoad - HotelMinder Marketplace Rating
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innRoad - Users Reviews and Review Score
NEW AI Overview
Most customers find the innRoad software easy to use, convenient, and versatile. Customers especially appreciate the ability of the software to integrate with third-party sites like Booking.com and Expedia. The excellent customer service is another frequently commended aspect. Some common complaints, however, include occasional software glitches, limitations with group bookings, and the inability to log all operations. Some users found the learning curve a bit steep, and concerns were also raised about the software not being completely suited to UK and European operational structures.
innRoad pros:
- Easy to use
- Excellent Customer Service
- Integration with third-party sites
innRoad cons:
- Occasional software glitches
- Limitations with group bookings
- Does not log all operations
innRoad is most suited for:
- Hotel Owners
- Hotel Managers
- Desk Attendants
Years of Service
innRoad makes managing reservations easy
Room for improvement
Glad we selected innRoad.
Customer Service
Great Support
Customer Service
Cabin Management
innRoad Has Helped us Grow Quickly!
Has potential
Online booking made easy from anywhere
innRoad - Recommended For
Recommended for medium hotels in North America. Recommended for midscale properties.
innRoad - Third-Party Integrations
innRoad - Video Presentation
innRoad - Pros & Cons
Pros:
Cons:
innRoad has a low popularity ranking on HotelMinder
innRoad has few registered integrations with third party applications
Property Management System by innRoad
innRoad PMS seamlessly integrates property management, global distribution, bookings and marketing–all on a single, easy-to-use platform designed exclusively for independent hoteliers, small hotel chains and hotel management companies.
innRoad also provides a customized booking engine that matches the look and feel of your hotel website Checking guests in and out, taking payments, managing housekeeping, running customized reports are some of the supported functions.
Room inventory and rates are automatically synched across channels through a direct connection with online travel agents (OTAs) including Expedia, Booking.com, Airbnb, etc.
Compare innRoad to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare innRoad with:
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