Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide.
Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.
Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2024) by Hotel Tech Report, World's Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte's Technology Fast 500 in 2023.
Cloudbeds — Pricing
Cloudbeds offers flexible pricing that adjusts based on property size, number of units, and desired functionalities. Pricing is available upon request after a personalized demo.
Cloudbeds provides four main pricing plans:
Essential Plan (reportedly starting from approximately €100 per month for the smallest properties), Plus Plan, Premier Plan, Enterprise Plan. Hostel Pricing: Hostel beds are priced at a fraction of private room rates.
Core Features Across All Cloudbeds Plans
- Property Management System (PMS): Includes a user-friendly drag & drop calendar.
- Channel Manager: Supports distribution to over 300 channels.
- Booking Engine & Rate Checker
- Payment Processing: with fees starting at 2.9%.
- Reporting & Accounting Management
- Advanced Rates & Package Management
Additional Solutions and Add-ons:
- Digital Marketing Services: Boost direct bookings.
- Automated Revenue Management Tool (PIE)
- Guest Messaging Channels: Improve communication.
- Priority Support Add-on: Ensures expedited response times.
- Payment Terminals
Additional Fees: Extra charges apply for payment processing and rate checker functionalities.
Get a customized quote tailored to your business.
Cloudbeds - HotelMinder Marketplace Rating
Popularity:
Pricing:
Ease of Use:
Review Score:
Cloudbeds - Users Reviews and Review Score
NEW AI Review summary
Customer reviews express a mix of frustrations and praises regarding the software. Many users commend the onboarding process and customer support, highlighting specific staff members for their exceptional assistance. However, some users report significant issues such as billing errors, complicated processes, and lack of communication, leading to dissatisfaction. Overall, while the platform is seen as user-friendly and effective for operations, it faces criticism related to pricing practices and support responsiveness during critical issues.
Cloudbeds pros:
- User-friendly interface
- Excellent customer support
- Comprehensive all-in-one solution
Cloudbeds cons:
- High costs for additional features
- Inconsistent technical support
- Frequent billing issues
Cloudbeds is most suited for:
- Small hotels
- Mid-sized businesses
- Multi-property hotel groups
So they have put my account on hold…

Rachna Pittsburgh
Exceptional Support Across Multiple Property Onboardings

Steffany Holton
I’ve used Cloudbeds for three years…

Terri Steinhorst
PAY MORE for every little thing..

Thomas
The speed with which reservations are loaded from 0TAS and the ease of ...

Onasis A.
Inefficient structure in the company and overcomplicated onboarding process

Tatiana Mid
It's a very user-friendly and easy-to-implement platform, allowing any ...

Marisol R.
Very good support

Tuulia
Exceptional Service & Expertise – Thanks to Carlos and Cloudbeds!

Sebastian Cueto
Fantastic onboarding with Carlos

Maxwell Frenette
Cata was amazing she was clear and very…

Cabinas Capulín
Clear and concise tech support.

B-love'S Guest House
Disorganized, Unprofessional, and Not Worth Your Time

Ikhlaq Karim
Awesome!!!

Usa Regular Ma
Very timely

Tomales Basy Resort
Catalina has been very helpful and very…

Gabby
LOS and Max stay settings

Hotel Regional Manager
Cloudbeds is an all-in-one solution. PMS, Channel Manager, ...

Mitchell E.
Unfortunately they will lie to get…

Reece
Frustrating onboarding process / misleading information given on sign up

Sitara Villas Bali
Overall the service is good

Harvey Block
Price increase without confirmation

Phil
Cloudbeds is off the rails

Vla
The user interface is very friendly, and Cloudbeds University is a very ...

Wei H.
The speed of the system, how easy it is to comprehend and manage, the ...

Aranza O.
Super easy to learn and user friendly. Easy to train others on. Variety of ...

Cheryl P.
The PMS is incredibly user-friendly, making it accessible to any user, ...

Erika D.
I highly value the platform for its simplicity and intuitive, user-friendly ...

Amir C.
Super user friendly, easy to use dashboard and system. UI is clean. Easy to ...

Ciara B.
Reliability, first-hand information, a visual map that lets you have full ...

Francisco B.
Cloudbeds - Recommended For
Recommended for small, medium, and large hotels, hostels and short-term-rental properties in Europe, North America, Asia-Pacific, Middle East and Africa and Central and South America. Recommended for economy and midscale properties.
Cloudbeds - Third-Party Integrations
Simplotel | FLYR | Beyond Pricing | RoomPriceGenie | Duetto | Atomize | PriceLabs | GuestJoy | Oaky | REVX | Roommatik | BEONx | Breezeway | CartStack | Civitfun | Lightspeed | Paypal | Stripe | TrustYou | UpsellGuru | Whistle | Zapier | GuestRevu | AdriaScan | Quoality | Metasphere | Toast | Asksuite | Goki | Duve | FLEXIPASS | Canary Technologies | Otelier | HiJiffy |
Cloudbeds - Video Presentation
Cloudbeds - Pros & Cons
Pros:
Cloudbeds has a high average review score of 4.4, calculated from 2080 reviews
Cloudbeds is a popular solution with a high popularity ranking
Cloudbeds has many registered integrations with third party applications
Cloudbeds offers an exclusive offer on HotelMinder: Sign up for a demo and receive $250 of free credit
Cons:
Articles by Cloudbeds published on HotelMinder
- Revenue Management vs Yield Management + 8 Tactics for success in 2022
- 8 Signs You Need a Hotel Payment Processor & How to Choose One
- Six Ways Technology Helps Properties Facing a Staffing Shortage
- Cloudbeds’ Global Sentiment Survey: 64% of properties expect to be open by August
- Guest Expectations in the Time of Self-Service
- Navigating payments: 6 best practices to prevent fraud & increase guest satisfaction
- How hoteliers can prepare for the biggest marketing trends of 2024
Articles mentioning Cloudbeds on HotelMinder
- Hotel PMS Comparison 2025: Complete Buyer's Guide & Reviews
- Navigating payments: 6 best practices to prevent fraud & increase guest satisfaction
- Top 5 Hotel Challenges and How to Tackle Them
- Hotel Metasearch Management Software Comparison: The 2025 Guide
- Ultimate Guide to Vacation Rental Software in 2025: Streamline Your Property Management
- Best Hotel Channel Manager Software: Complete Guide & Top 10 List 2025
- Best Hotel Revenue Management Systems (RMS) for 2025: Complete Guide & Comparison
- 10 Best Hotel Website Booking Engines of 2025: Expert Comparison for Direct Bookings
- Best Hotel Management Software 2025: Complete Guide to All-in-One HMS Solutions
- Cloudbeds’ Global Sentiment Survey: 64% of properties expect to be open by August
Metasearch Management Software by Cloudbeds
AdsHotel (a Cloudbeds company product) integrates in one easy platform several Channels and Ads types to master all the touch points and increase in Profitability and Direct Sales.
An independent Hotels Dashboard for Metasearch & Programmatic to engage and convert Travelers into Bookers in the most effective Adv Channels.
Property Management System by Cloudbeds
The Cloudbeds Property Management System is a powerful, easy-to-learn system that specializes in streamlining operations.
Independent property owners will save time by easily managing guest reservations, check-ins, and check-outs with our drag-and-drop calendar.
The PMS provides a clear property overview where properties can make data-based decisions to maximize occupancy and revenue with real-time data and robust reporting tools.
Channel Manager Software by Cloudbeds
The Cloudbeds Channel Manager is the heart of a property's distribution strategy.
It connects seamlessly with the Cloudbeds PMS and ensures that properties' room rates and inventory are always in sync across all channels.
The Channel Manager updates rates in real-time and includes no added commissions.
Booking Engine Software by Cloudbeds
Digital Marketing by Cloudbeds
Cloudbeds Amplify is a comprehensive done-for-you digital marketing solution designed to optimize customers' online presence, drive more bookings and maximize revenue.
Services and solutions include website creation and search optimization, metasearch advertising, search engine marketing, and online business listing management.
Website Design and Development by Cloudbeds
Revenue Management Software by Cloudbeds
The Cloudbeds Pricing Intelligence Engine (PIE) empowers properties to take their pricing strategies into their own hands and automate the adjustment of rates in the PMS.
PIE uses performance data, local market data, competitor rates, and other applied analytics to predict consumer demand to maximize revenue and profits.
Search Engine Marketing and Optimization by Cloudbeds
Short Term Rental Software by Cloudbeds
Payment Processing Software by Cloudbeds
Cloudbeds Payments provides easy, transparent, and contactless payment processing that's fully integrated into the Cloudbeds Hospitality Platform.
It reduces wasted time and human errors due to manual entry and comes with state-of-the-art payment terminals compatible with all payment types.
We manage all your disputes through world-class support from our in-house team of payments experts.
Marketing Software by Cloudbeds
Compare Cloudbeds to Alternative Solutions
We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare Cloudbeds with:
RateTiger by eRevMax is considered a leader in Hotel Channel Manager, Rate Shopping, CRS, Booking Engine, GDS Distribution, Metasearch management and Website Design solutions to independent boutique properties as well as small, mid-size and large hotel chains and resorts worldwide.
RateTiger connects to over 450 distribution and technology partners worldwide. It has deep two-way integration with distribution channel partners including Booking.com, Expedia, Agoda, Airbnb, Google, HRS, Hotelbeds, among various others. It also offers connection to leading PMS, RMS, CRS, Booking Engine and other hotel technology systems for a seamless online distribution experience.
Data security and privacy is a key aspect for RateTiger, hence the company is ISO and PCI certified as well as GDPR compliant. It provides 24x7 multilingual support to hotels globally to assist in revenue generation objectives.

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Find, book, and grow with Cendyn: We make every guest interaction an opportunity to nurture relationships and maximize profitability.
Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.
Serving hoteliers for nearly 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.
Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.
To find out more, visit cendyn.com.
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