roommaster is a comprehensive hotel management software suite combining PMS, revenue optimization, channel management, and core hospitality tools in one platform. Founded in 1994 as InnQuest Software, the company rebranded to roommaster in 2025.

Scale: roommaster supports over 5,500 properties across 100 countries, managing more than 440,000 rooms daily. The company is headquartered in Florida, with additional offices in Canada, Australia, and the United Kingdom.

Target market: Built for independent hotels, hotel groups, B&Bs, inns, and resorts, with a strong base of North American properties in the 25 to 200 room range. The platform scales from small B&Bs to multi-hundred-room operations.

Core differentiator: Unified data across PMS, booking engine, channel manager, and payments under one login, aimed at reducing the operational overhead of stitching together multiple systems.

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roommaster — Pricing

Starting price: $150/month, billed on a per-property basis rather than per-room or per-user.

Custom pricing for hotel groups, management companies, and multi-property portfolios, scaled to portfolio size.

Implementation, training, and data migration are described by the vendor as included in onboarding, with no stated setup fee.

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roommaster - Pros & Cons

Pros:

roommaster has many registered integrations with third party applications

Property Management System by roommaster

The roommaster suite is the company's core PMS, paired with a connected set of modules sold as one platform:
• Property Management System (PMS) for daily front desk and reservations operations
• Revenue Optimization tools, including an AI-assisted dynamic pricing partnership with ampliphi RMS (launched 2025)
• Customizable Booking Engine, positioned as commission-free for direct bookings
• Channel Management with 155+ OTA connections
• roommaster Payments, an integrated payment processing module covering deposits, pre-authorizations, and card storage
• Mobile app (iQ Launcher) for remote/on-the-go management
• Hotel CRM and website builder
Support is 24/7 across phone, chat, and email, with reviewers consistently flagging support quality as a strength.

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