roommaster is a comprehensive hotel management software suite combining PMS, revenue optimization, channel management, and core hospitality tools in one platform. Founded in 1994 as InnQuest Software, the company rebranded to roommaster in 2025.
Scale: roommaster supports over 5,500 properties across 100 countries, managing more than 440,000 rooms daily. The company is headquartered in Florida, with additional offices in Canada, Australia, and the United Kingdom.
Target market: Built for independent hotels, hotel groups, B&Bs, inns, and resorts, with a strong base of North American properties in the 25 to 200 room range. The platform scales from small B&Bs to multi-hundred-room operations.
Core differentiator: Unified data across PMS, booking engine, channel manager, and payments under one login, aimed at reducing the operational overhead of stitching together multiple systems.
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roommaster - Product Description
The roommaster suite is the company's core PMS, paired with a connected set of modules sold as one platform:
• Property Management System (PMS) for daily front desk and reservations operations
• Revenue Optimization tools, including an AI-assisted dynamic pricing partnership with ampliphi RMS (launched 2025)
• Customizable Booking Engine, positioned as commission-free for direct bookings
• Channel Management with 155+ OTA connections
• roommaster Payments, an integrated payment processing module covering deposits, pre-authorizations, and card storage
• Mobile app (iQ Launcher) for remote/on-the-go management
• Hotel CRM and website builder
Support is 24/7 across phone, chat, and email, with reviewers consistently flagging support quality as a strength.
Compare roommaster to Alternative Solutions
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Sirvoy is a cloud-based hospitality management system combining a property management system, booking engine, and channel manager in one platform. The company was founded in 2008 in Hjo, Sweden, when brothers Mats, Ola, and John Persson built a booking tool for their mother's hostel. Sirvoy is now headquartered in Dublin, Ireland, and serves properties in more than 140 countries.
Target properties: Sirvoy is built for hotels, hostels, B&Bs, guesthouses, vacation rentals, campsites, and glamping sites. The system allows properties to relabel terminology, for example switching "Room" to "Cabin" or "Motorhome", to fit non-standard accommodation types.
Pricing model: Sirvoy charges based on plan and room or unit count, with no commission on direct bookings. A forever-free plan for single-unit properties launched in January 2026.
Support: Sirvoy provides 24/7 live chat, phone, and email support across eleven languages, alongside a self-service knowledge base and live onboarding demos booked via Calendly.
roomMaster by InnQuest is a comprehensive hotel management software suite that combines PMS, Revenue Optimization, Channel Management, and essential hospitality tools in one integrated platform.
InnQuest, founded in 1994, has grown to empower over 5,500 properties across 100 countries, managing over 440,000 rooms daily. With offices in the United States, Canada, Australia, and the United Kingdom, InnQuest combines hotelier experience with innovative technology to deliver scalable solutions for properties of all sizes, from small B&Bs to thousand-room resorts.
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