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An affordable all-in-one solution for independent hotels, from property management to channel management and from booking engine to payment collection.

We believe in a power-shift from big platforms to independent hotels. From high-commission bookings to direct bookings and from bad guest experiences to unforgettable memories.

Our mission is to empower hoteliers around the world to run their hotels better, by offering easier and smarter ways to operate, distribute and price their hotels. Give them back control, boost direct bookings and create unique guest experiences.
Noovy Screenshot
Noovy Screenshot
Noovy Screenshot
Noovy Screenshot

Noovy — Pricing

Only 5 EUR/GBP/USD per room per month, with a minimum monthly fee equal to 19 rooms. 295 EUR/GBP/USD setup fee (free for HotelMinder users). Unlimited users, unlimited connections.

Get a customized quote tailored to your business.

Noovy - HotelMinder Marketplace Rating

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Noovy - Users Reviews and Review Score

Noovy has a Review Score of 3.7/5
calculated from 62 reviews across a selection of review platforms
Trustpilot
3.7/5
62 reviews
NEW AI Review summary
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The reviews reflect a divide in customer sentiment towards Novy products, with a mix of high praise for product quality and satisfaction with customer support, alongside significant frustration over poor service experiences and unresolved issues. Customers appreciate the premium material quality and product effectiveness, but many express disappointment in after-sales service and experiences with repairs.

Noovy pros:

  • High-quality equipment
  • Good warranty service
  • Timely product delivery

Noovy cons:

  • Poor after-sales service
  • Inconsistent repair experiences
  • Long wait times for replacements

Noovy is most suited for:

  • Premium home users
  • High-end kitchen installations
  • Consumers seeking quality appliances
Read the latest reviews of Noovy:

Serious good equipment

Serious good equipment! High end, superb materials and quality!
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Theo

May 2025 Reviewed on Trustpilot

I have a Novy extractor hood that was not extracting

I have a Novy extractor hood that was installed in 2019. It has recently developed a fault wherein although the mechnism sounds like it is working it is not extracting. It seems they are sold by Aga in the UK but when I contacted them they said their out of warranty repairs were done by a third party, repair care, who charged £178 for their visit.The "engineer" tasked with the repair turned up today and clearly had never seen a Novy appliance and had no clue what was wrong or how to make the repair. He phoned his boss who also had no idea. He then left claiming they would have to call the, "boffins", for guidance. He had no idea how long this would take.This is hardly the level of service one expects for a supposedly premium product.Very poor.
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Alan Kerr

Apr 2025 Reviewed on Trustpilot

What a shambles of a company

Our Novy hob has worked well until it recently developed a fault. The service that we've experienced trying to resolve this has been a complete and absolute shambles. The service date booked in was weeks after we reported the fault. Nobody turned up on the date we had booked in, we rang to be told the engineer was "off ill" [yeah right]. Not sure why they were unable to contact us and let us know. So after multiple chasing phone calls we had another appointment booked for today. The engineer has turned up this time (that's an improvement) and he immediately said "this is too big a job and I don't have time today" - brilliant! The engineer had no brand name (he didn't even work for Novy) or product details on his job sheet, despite all the phone calls we made and information we'd given. We're v v angry with Novy. To be continued....Update - a reply below to say that the service has been completed. Well no!!! We've had no one out (25/4/25) yet and the hob is still broken. We have an engineer booked for 30th April 2025. We had a call from Novy yesterday trying to book us in again, when we already had an appointment. I think the response from Novy below only shows what a shambles this company continues to be.
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Duncan Bush

Apr 2025 Reviewed on Trustpilot

Great product

Great product with good service and warranty.
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Koper3945

Mar 2025 Reviewed on Trustpilot

Extractor hood

Did 28 years with the predecessor of the newly installed extractor hood. Former brand name but the same unit now under the Novy name.
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Endert

Feb 2025 Reviewed on Trustpilot

Fantastic post sales service

Recently had an issue with extractor hood, after a couple of phone calls a replacement unit was promptly sent out under warranty. Outstanding customer service, particular thanks to Dominik.
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London2015

Jan 2025 Reviewed on Trustpilot

Novy light useless sensors don’t work! Waiting 1 year for replacement

Spent £2k on a sensor light for kitchen, totally useless piece of rubbish, just turns on and off by itself whenever it feels like it, promised a replacement in June still not got it, customer services is a joke Edit it’s nearly a year later march 25 and still not got a. Replacement! DO NOT BUY THESE PRODUCTS
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Scott

Nov 2024 Reviewed on Trustpilot

Topmerk en top technologie

Topmerk en top technologie
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Patrick

Oct 2024 Reviewed on Trustpilot

Still have parts for older units

I have a Novy extractor that we bought in the summer of 2003, recently the main controller failed, Novy had the part and even shipped it to the local repair agent (Adam) a fast fix and super professional. Very happy.
User profile

Derek Pike

Jan 2024 Reviewed on Trustpilot

Bought one of their induction hobs and…

Bought one of their induction hobs and had it installed 6 months ago. Couldn't get it to work. Had engineer come out finally to assess and told the mechanics are faulty. Still awaiting Novy to send replacement part and get an engineer back to fit the part. Extremely poor after sales service. The UK Novy reps are useless and don't care about customer service. Do yourself a favour and avoid this brand!
User profile

Anne M

Sep 2021 Reviewed on Trustpilot
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Noovy - Third-Party Integrations

Lighthouse | RoomPriceGenie | QuickBooks | Lightspeed | IDeaS | Hotel Spider | Oaky | Revinate | SiteMinder | Stripe | Roomdex |

Noovy - Video Presentation

Noovy - Pros & Cons

Pros:

Noovy is an affordable solution with a low pricing ranking

Noovy is a popular solution with a high popularity ranking

Noovy has many registered integrations with third party applications

Noovy offers an exclusive offer on HotelMinder: No setup fee; a saving of 295€

Cons:

Property Management System by Noovy

Effortlessly manage your hotel with Noovy, an intelligent, easy-to-use solution that automates repetitive tasks, streamlines guest check-ins and payments, and allows full operational control, even on the go, with our robust mobile app. Embraced by hoteliers and guests globally, Noovy ensures you're always in command, anywhere, anytime.

Opt for Noovy's efficient cloud-based Property Management System (PMS), crafted especially for independent hotels, with a straightforward pricing of only €5 per room per month and zero setup fees. Enjoy the benefits of unlimited users and connections, without any hidden costs.

Noovy is your rapid, all-in-one solution, inclusive of a channel manager to seamlessly connect your hotel to any desired channel. Directly authorize and charge credit cards from the PMS, significantly reducing manual processing time and enhancing your management efficiency.

With 24/7 support available through WhatsApp, phone, and email, Noovy is here to assist you whenever, ensuring uninterrupted, smooth operations for your hotel.
Noovy - Property Management System Screenshot
Noovy - Property Management System Screenshot
Noovy - Property Management System Screenshot
Noovy - Property Management System Screenshot

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