Clock Software is a privately held, independent hotel technology company founded in 1996. Headquartered in London with development operations in Bulgaria, the company builds and operates Clock PMS+, a cloud-based all-in-one hotel management platform.

Single platform approach: Clock consolidates property management, online distribution, restaurant POS, booking engine, online check-in and kiosk, guest portal, event management, and card payment automation into one system. All features are included at every price tier with no locked modules.

Global reach: The platform serves 1,500+ hotels across 65 countries, ranging from small independent properties to groups managing 50+ locations. Regional servers are deployed across North America, South America, Europe, Africa, and multiple Asia-Pacific zones.

Independence: Clock is a profitable, bootstrapped company with no external investors. The company employs 50+ staff and has been operational for close to 30 years.

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Clock - Hoteliers Reviews

Clock has a Hotelier Review Score of 5.0/5
Calculated from 1 aggregated hoteliers reviews
HotelMinder
5.0/5
1 reviews
Trustpilot
0.0/5
0 reviews

Clock — Pricing

Revenue-and-room-based subscription pricing. One flat monthly fee covers all features.

• Most hotels pay between €250 and €810 per month
• Pricing scales based on annual net revenue and number of rooms
• Example: a 40-room hotel with €1.9M annual net revenue pays approximately €517/month
• Available in EUR, GBP, and USD

What's included: All PMS features, booking engine, POS (unlimited outlets), events, online check-in, guest portal, kiosk, guest messaging, card payment automation, analytics, and native Booking.com connection. No locked features at any tier.

Onboarding fee: One-time fee of €1,500 to €2,600 depending on selected onboarding plan.

Optional add-ons:
• OTA connections via RoomCloud: €10/channel/month (max 10 channels)
• Extra 50 rate mappings beyond the standard 100: €50/month
• Private analytics with custom report development: €50/month

Contract terms: 12-month annual subscription. Tier adjustments possible at year-end. Discounts for multi-property, longer commitments, or annual payment. Billing via SEPA/BACS direct debit, credit card, or PayPal.

Trial: 30-day free trial with full access.

Clock - HotelMinder Tech Index Rating

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Clock - Pros & Cons

Pros:

Clock has a high average review score of 5 out of 5, calculated from 1 hoteliers reviews

Clock has many registered integrations with third party applications

Cons:

Clock has a low ease of use ranking

Property Management System by Clock

Clock PMS+ is a cloud-based property management system that bundles core hotel operations, distribution, guest-facing tools, and F&B management into a single platform.

Core PMS modules: Reservations management, rate management with dynamic pricing, invoicing, front desk operations, housekeeping with mobile access, and guest messaging. A native Booking.com connection provides direct OTA synchronization at no additional cost.

Booking engine: A conversion-focused direct booking engine with real-time availability, dynamic pricing, and upsell capabilities during checkout.

Online check-in and kiosk: Guests can check in from any device or via physical self-service kiosks. Supports digital registration, payment, and keyless room entry when paired with compatible lock systems. Self-checking kiosk hardware from €4,500.

Guest portal: A post-booking guest platform for service requests, digital room service, upselling, and property information.

Restaurant POS: Integrated point-of-sale for F&B outlets with table management, order processing, and automatic charge posting to guest folios. Unlimited outlets included.

Events and activities: Meeting room booking, event coordination, and activity reservation management with calendar views and billing integration.

Card payment automation: Native integration with Stripe, Adyen, Elavon, and Worldline/SixPayments. No markup on payment transactions. Clock Payments (powered by Adyen) offers a fully managed option with competitive rates.

Distribution: Channel management via RoomCloud integration covering 380+ OTAs. Direct Booking.com connection included free. SiteMinder, D-EDGE, and 15+ other channel managers supported.

Integrations: 150+ integrations across revenue management (IDeaS, RoomPriceGenie, Atomize), room access (Salto, ASSA ABLOY, 4Suites), CRM (Revinate, BookBoost, Cendyn), guest messaging (HiJiffy, LoungeUp, Duve), accounting (QuickBooks, Xero, DATEV via Omniboost), and business intelligence. Open API for custom integrations.

Multi-property management: Supports hotel groups and chains with centralized reservation management, consolidated reporting, and remote multi-property access.

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