Mews is one of the most innovative Cloud-based PMS solutions for Hostels and Hotels. It includes a ‘Mobile Concierge’ application, which lets your guests connect with you instantly. Using this feature, guests can also manage check-ins and check-outs online, allowing them to save a lot of time.

Mews offers integration with GDS and Channel Managers like SiteMinder, WebHotelier, Vertical Booking, AvailPro, HotelREZ, Cubilis, and TravelClick.

Some of the most prominent features of the tool include in-house management systems, integrated payment gateway, mobile back-office, and advanced reporting. Mews supports a wide range of languages, which is a bonus.

As of 2020, Mews powerful API allows connections to more than 400 different hospitality solutions. Way too many to list here!

Mews Navigator is an all-in-one virtual concierge app, allowing guests to self check-in, and request amenities and in-room services. The app's real-time messaging feature acts as an easy-to-use line of communication between guests and the reception desk.

With a link received via email, guests can check-out online and simply drop the keys at the reception. Since it comes integrated with Apple Wallet, there's no need for cash payments or credit cards.

Mews Navigator integrates well with the Mews Operator, a self-service kiosk, which reduces the time spent on check-ins at the front desk. Together, both these solutions have a substantial impact on improving guest experience, and ensure seamless handling of guest data, payments, services, and more.

See Mews Operator in action in this video.