SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 450+ distribution channels and integrate with 350+ leading property management systems (PMSs) and 100+ Hotel Tech Marketplace Applications (RMS, Upsell, CRM, etc).

SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.

You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.

As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more!SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.

SiteMinder — Pricing

Starts at €56 per month for the Channel Manager only, without Booking Engine. Additional fees apply for PMS or CRS integrations, and setup.

SiteMinder - HotelMinder Marketplace Rating

Popularity:
Pricing:
Ease of Use:
Review Score:

SiteMinder - Users Reviews and Review Score

SiteMinder has a Review Score of 4.41/5
calculated from 605 reviews across a selection of review platforms
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Read the latest reviews of SiteMinder:

Avoid at all cost

Avoid at all cost. Their service barely works, after canceling my subscription for this fact, i am now getting (3 months after the fact already) harassment emails for fictitious invoices and they don't follow GDPR and data privacy/credit card safety regulations.
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Karoly Gergely

Apr 2025 Reviewed on Trustpilot

The system is great but the MFA is...

The system is great but the MFA is quite hard to use. I had got stuck twice. Luckily their support team - Harvey, very patient and helpful and help me to solve out all the problem.
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Frankie Wong

Apr 2025 Reviewed on Trustpilot

KATH is the best and prompt

KATH is the best and prompt. She has been very helpful with instructions on how to change phone number
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Paulus

Mar 2025 Reviewed on Trustpilot

They are very helpfull all the time.

They are very helpfull all the time.Thank you
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Francis Khufo

Mar 2025 Reviewed on Trustpilot

The system is great and strong

The system is great and strong. And the best is the customer service, if you have a problem you can speak to an agent straight away and get it sorted there and then.
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Borja

Mar 2025 Reviewed on Trustpilot

Damini was very helpful!

Damini was very helpful!
User profile

Merve

Mar 2025 Reviewed on Trustpilot

Changing channel managers...

Changing channel managers can often feel like a daunting ordeal, but Sightminder made the transition incredibly smooth and enjoyable. Thanks to their exceptional onboarding process and truly outstanding support team, every specific request I had was accommodated seamlessly. With Sightminder, it genuinely feels like the sky's the limit.I particularly love how user-friendly and intuitive the platform is—it's designed with users in mind, making daily tasks straightforward and efficient. Sightminder's combination of flexibility, ease of use, and supportive staff make it stand out.I can only highly recommend Sightminder to anyone looking for a reliable and adaptable channel manager!
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Niall Jones

Mar 2025 Reviewed on Trustpilot

I must say that my last experience was...

I must say that my last experience was brief and that's all I needed. Kath gave me direct and concise answers that helped me immediately.
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Revenue

Mar 2025 Reviewed on Trustpilot

Very helpful :)

Very helpful :)
User profile

Mélissa Demarthe

Mar 2025 Reviewed on Trustpilot

Very helpful

Very helpful
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Suthinee Panyawan

Mar 2025 Reviewed on Trustpilot

NONE

NONE, Good experience
User profile

Kevin Chang

Mar 2025 Reviewed on Trustpilot

All perfect

All perfect
User profile

Paolo

Mar 2025 Reviewed on Trustpilot

Great support and easy to use!

Great support and easy to use!Help is top tier and no issues with connection, very reliable.
User profile

Klaudia

Mar 2025 Reviewed on Trustpilot

Service

The response time to queries and help with technical problems is awesome.
User profile

Quinta Das Vinhas

Mar 2025 Reviewed on Trustpilot

Chat is super useful!

I usually use the chat to clarify small doubts I have while using Siteminder extranet. Kath was so helpful and quick to reply.
User profile

Vania Barroso Inacio

Mar 2025 Reviewed on Trustpilot

Great Help Quick response and very...

Great Help Quick response and very knowledgeable
User profile

Marta

Mar 2025 Reviewed on Trustpilot

very smooth

very polite and smooth process
User profile

Cristina

Mar 2025 Reviewed on Trustpilot

very helpful

very helpful
User profile

Priscilia Sanchez Honorio

Mar 2025 Reviewed on Trustpilot

EXCEPTIONAL SUPPORT FROM LUIS OF SITEMINDER

Luis from Siteminder provided outstanding support in helping me set up my rates correctly. He was patient, knowledgeable, and took the time to ensure everything was structured properly, preventing any issues with OTA pricing or direct bookings. His expertise and attention to detail made a complex process much easier to navigate. I truly appreciate his dedication and highly recommend him to anyone needing expert assistance with Siteminder. Fantastic service!
User profile

Joanne Daubney

Mar 2025 Reviewed on Trustpilot

Superb!

Ravi is extremely helpful and provides very clear explanations. A perfect 10/10 service!
User profile

Ruffamae Pabayo

Mar 2025 Reviewed on Trustpilot

SiteMinder - Pros & Cons

Pros:

SiteMinder has a high average review score of 4.4, calculated from 605 reviews

SiteMinder is a popular solution with a high popularity ranking

SiteMinder has many registered integrations with third party applications

SiteMinder offers an exclusive offer on HotelMinder: 50% off your first 6 months and 50% off set up fees

Cons:

SiteMinder is an expensive solution with a high pricing ranking

Channel Manager Software by SiteMinder

SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 350 distribution channels and integrate with over 230 leading property management systems (PMSs).

SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.

You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.

As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more! SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.

B2B Distribution Software by SiteMinder

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Booking Engine Software by SiteMinder

With SiteMinder's booking engine, called 'The Booking Button', increase direct bookings with zero commission.

Your guests will be delighted to complete the booking process in just two steps. Mobile-responsive and customisable, this one comes in 20 languages with support for 20 currencies

With SiteMinder's booking engine, you can conveniently offer last-minute deals, early-bird offers, promotional rates and more.

In just one reservation, guests can book multiple rooms, and even compare rates with OTAs on the TripTease widget.

Most Online Travel Agencies and PMS / RMS, etc systems offer integration into SiteMinder's platform, making The BookingButton one of the most popular hotel booking system worldwide. SiteMinder is offering many (paid) integrations with all sort of third-party applications.

Compare SiteMinder to Alternative Solutions


We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests' satisfaction and coworkers' engagement thanks to modern technology and expert know-how. Compare SiteMinder with: