SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 450+ distribution channels and integrate with 350+ leading property management systems (PMSs) and 100+ Hotel Tech Marketplace Applications (RMS, Upsell, CRM, etc).
SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.
You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.
As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more!SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.
SiteMinder — Pricing
Starts at €56 per month for the Channel Manager only, without Booking Engine. Additional fees apply for PMS or CRS integrations, and setup.
Get a customized quote tailored to your business.
SiteMinder - HotelMinder Marketplace Rating
Popularity:
Pricing:
Ease of Use:
Review Score:
SiteMinder - Users Reviews and Review Score
NEW AI Review summary
Most reviews express high satisfaction with the software's user-friendliness and excellent support team, often highlighting specific staff members for their helpfulness. However, a few reviews mention serious issues such as ineffective service and GDPR concerns, leading to mixed feelings overall.
SiteMinder pros:
- Excellent customer support
- User-friendly interface
- Reliable system
SiteMinder cons:
- Concerns about service reliability
- MFA setup can be challenging
- High costs reported by some users
SiteMinder is most suited for:
- Small hotels
- Freelancers
- Enterprises
Avoid at all cost
Karoly Gergely
The system is great but the MFA is...
Frankie Wong
KATH is the best and prompt
Paulus
They are very helpfull all the time.
Francis Khufo
The system is great and strong
Borja
Damini was very helpful!
Merve
Changing channel managers...
Niall Jones
I must say that my last experience was...
Revenue
Very helpful :)
Mélissa Demarthe
Very helpful
Suthinee Panyawan
NONE
Kevin Chang
All perfect
Paolo
Great support and easy to use!
Klaudia
Service
Quinta Das Vinhas
Chat is super useful!
Vania Barroso Inacio
Great Help Quick response and very...
Marta
very smooth
Cristina
very helpful
Priscilia Sanchez Honorio
EXCEPTIONAL SUPPORT FROM LUIS OF SITEMINDER
Joanne Daubney
Superb!
Ruffamae Pabayo
SiteMinder - Recommended For
Recommended for medium and large hotels in Europe, North America, Asia-Pacific, Middle East and Africa and Central and South America. Recommended for midscale and upscale properties.
SiteMinder - Third-Party Integrations
5stelle | Abitari | BeOnPrice | Booking Factory | CultBooking | Duetto | ED for hotels | FrontDesk Master | GuestJoy | HQ revenue | Noovy | HotelFriend | HotelTime | IDeaS | LodgIQ | Mews | Misterbooking | MyForecast RMS | Oaky | FLYR | Preno | Pricepoint | Profitroom | RevControl | Roommatik | WebRezPro | TrustYou | Planet | Hotelogix | elina | RoomRaccoon | Clock | Lybra | Agilysys | RMS Cloud | Travelgate | Fastpayhotels | turbosuite | Zavia ERP | Hotelier 101 | Medialog |
SiteMinder - Pros & Cons
Pros:
SiteMinder has a high average review score of 4.4, calculated from 605 reviews
SiteMinder is a popular solution with a high popularity ranking
SiteMinder has many registered integrations with third party applications
SiteMinder offers an exclusive offer on HotelMinder: 50% off your first 6 months and 50% off set up fees
Cons:
SiteMinder is an expensive solution with a high pricing ranking
Articles mentioning SiteMinder on HotelMinder
Channel Manager Software by SiteMinder
SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 350 distribution channels and integrate with over 230 leading property management systems (PMSs).
SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.
You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.
As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more! SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.
B2B Distribution Software by SiteMinder
Booking Engine Software by SiteMinder
With SiteMinder's booking engine, called 'The Booking Button', increase direct bookings with zero commission.
Your guests will be delighted to complete the booking process in just two steps. Mobile-responsive and customisable, this one comes in 20 languages with support for 20 currencies
With SiteMinder's booking engine, you can conveniently offer last-minute deals, early-bird offers, promotional rates and more.
In just one reservation, guests can book multiple rooms, and even compare rates with OTAs on the TripTease widget.
Most Online Travel Agencies and PMS / RMS, etc systems offer integration into SiteMinder's platform, making The BookingButton one of the most popular hotel booking system worldwide. SiteMinder is offering many (paid) integrations with all sort of third-party applications.
Compare SiteMinder to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare SiteMinder with:
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Sirvoy is a hospitality software provider that offers a comprehensive, cloud based suite of applications including a Property Management System, Booking Engine and Channel Manager.
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Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World's Best Hotel PMS Solutions Provider, 2022), and Deloitte's Technology Fast 500 (2024).
RateTiger by eRevMax is considered a leader in Hotel Channel Manager, Rate Shopping, CRS, Booking Engine, GDS Distribution, Metasearch management and Website Design solutions to independent boutique properties as well as small, mid-size and large hotel chains and resorts worldwide.
RateTiger connects to over 450 distribution and technology partners worldwide. It has deep two-way integration with distribution channel partners including Booking.com, Expedia, Agoda, Airbnb, Google, HRS, Hotelbeds, among various others. It also offers connection to leading PMS, RMS, CRS, Booking Engine and other hotel technology systems for a seamless online distribution experience.
Data security and privacy is a key aspect for RateTiger, hence the company is ISO and PCI certified as well as GDPR compliant. It provides 24x7 multilingual support to hotels globally to assist in revenue generation objectives.
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