Lightspeed Commerce is a point of sale and payments provider for hospitality and retail. Its restaurant product runs hotel food and beverage operations, restaurants, bars, cafes, and room service, on a single iPad-based platform, with sales posted directly to the hotel PMS.
Hotel food and beverage management: Runs multiple outlets and revenue centers (restaurant, bar, poolside, room service) from one system, with charge-to-room billing posted to the guest folio in a connected PMS.
Unified POS and payments: Combines order taking, table management, menu management, and integrated payment processing in one platform.
Multi-location and analytics: Consolidates outlets and properties under central management, with Advanced Insights reporting on sales, menu performance, and labor.
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Lightspeed - Product Description
Lightspeed Restaurant is an iPad-based POS for hotel and multi-outlet food and beverage operations. It handles order taking, table service, and billing, and connects restaurant sales to the hotel property management system.
Charge to room and PMS posting: At checkout, staff select a guest's room from the connected PMS and the order posts automatically to the guest folio. Native hotel PMS integrations include Stayntouch, Oracle OPERA, Cloudbeds, and WebRezPro.
Floor plans and table management: Customizable floor plans mirror each outlet's layout and group tables for dine-in, takeaway, and delivery.
Ordering: Order and pay at table, mobile ordering through the Lightspeed app, online ordering, contactless ordering, and takeout and delivery.
Menu and inventory: Central menu manager with advanced inventory tracking across locations.
Kitchen operations: Kitchen display system available as an add-on, with integration to the Annoncer KDS for multi-course coursing.
CRM and loyalty: Built-in customer profiles and loyalty.
Reporting: Advanced Insights covers sales, product, and labor data; multi-location management consolidates reporting across outlets and properties. Raw API access is available on the top tier for custom integrations.
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