Revinate Ivy (formerely Ivy by GoMoment) is an AI-powered text messaging solution designed to enhance guest communication from pre-arrival to post-departure, driving guest satisfaction and revenue for hotels.
Instant Guest Interaction: Revinate Ivy leverages AI to automate responses to frequent guest inquiries, providing instant answers and freeing up hotel staff to focus on more complex requests. This fosters efficient and satisfactory guest interactions, increasing overall guest contentment.
Single Platform Management: The platform offers a centralized hub for managing guest requests across multiple communication channels, including text messages and WhatsApp. This unified approach simplifies the tracking of guest statuses and survey responses, ensuring seamless communication and streamlined operations.
Two-Way Communication: Ivy facilitates proactive engagement with guests, allowing hotels to request feedback or extend special offers without the need for guests to download any additional apps. This two-way communication enhances the guest experience and opens new opportunities for hotels to increase revenue through personalized offers.
Advanced AI Capabilities: The solution uses industry-leading AI to understand the sentiment behind guest requests, providing contextually appropriate responses. Staff are further supported with AI-powered smart suggestions, which offer up to three previous responses to similar queries.
Analytics and Reporting: Revinate Ivy includes easy-to-track analytics that provide valuable insights into guest engagement, automation rates, and staff response times. Additionally, automated weekly reports on program performance are generated and delivered via email, helping hotels continuously improve their service strategies.
Revinate — Pricing
From $4 per room per month (with a minimum of $399)
Get a customized quote tailored to your business.
Revinate - HotelMinder Tech Index Rating
Popularity:
Pricing:
Ease of Use:
Review Score:
Revinate - Reviews
Worked with Revinate? Leave a review.
Every perspective matters. Whether you're a hotelier using it daily or a consultant who's implemented it across properties, your experience helps others make better decisions.
Write a 2-Min ReviewPublished under your name and credentials.
Revinate - Recommended For
Recommended for large hotels, hostels, multi-property // hotel chains and resorts in North America. Recommended for midscale properties.
Revinate - Third-Party Integrations
Duetto | RoomRaccoon | Noovy | HotelTime | Mews | Sirvoy | Whistle | Agilysys | Lodgical Solution | Blent | Shiji Enterprise Platform | Asksuite | Tambourine | Triptease |
Revinate - Pros & Cons
Pros:
Revinate has many registered integrations with third party applications
Cons:
Revinate has a low popularity ranking on HotelMinder
Guest Communication Software by Revinate
Compare Revinate to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare Revinate with:
We are a technology company serving already 20,000 hotels worldwide. We offer a full-stack growth platform to power hotels´ direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary and a full suite of personalization options, The Hotels Network's Predictive Personalization product harnesses machine learning techniques to predict user behavior and then automatically personalizes both the message and the offer for each user. The company's latest innovation, BenchDirect, is the first benchmarking product for the direct channel, providing hotels with never-before-seen competitive data that completely changes the rules of the game.
The Hotels Network's mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.
The Hotels Network integrates with over 450 Booking Engines; serves hotels that have any CRM and also connects with many PMS solutions.
Conversational AI for hotels. Automate 90%+ of guest messages on your website, WhatsApp, and Instagram. 3x direct bookings and cut support costs by 10x.
Maximize revenue with real human connection, automated.
We send real human-made videos, personalized by AI, at key moments in the guest journey. Delivered via WhatsApp, email, and SMS to boost bookings, upsells, and repeat stays.
Browse the best Hotel Technology in HotelMinder Tech Index or Talk to an Expert today.