We are a technology company serving already 20,000 hotels worldwide. We offer a full-stack growth platform to power hotels´ direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.

In addition to price comparison, reviews summary and a full suite of personalization options, The Hotels Network's Predictive Personalization product harnesses machine learning techniques to predict user behavior and then automatically personalizes both the message and the offer for each user. The company's latest innovation, BenchDirect, is the first benchmarking product for the direct channel, providing hotels with never-before-seen competitive data that completely changes the rules of the game.

The Hotels Network's mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.

The Hotels Network integrates with over 450 Booking Engines; serves hotels that have any CRM and also connects with many PMS solutions.

The Hotels Network — Pricing

The Hotels Network's BenchDirect platform is free forever!

The Hotels Network offers 3 main packages:
Getaway for 200€ per month
Summer for 400€ per month
Honeymoon for 600€ per month

As for the setup cost, it is a 350€ one-time payment.

And, if you'd like personalized help from a Success Specialist, you can have it for only 10% of the monthly platform fee.

The Hotels Network - HotelMinder Marketplace Rating

Popularity:
Pricing:
Ease of Use:
Review Score:

The Hotels Network - Users Reviews and Review Score

The Hotels Network has a Review Score of 4.7/5
calculated from 302 reviews across a selection of review platforms
Read the latest reviews of The Hotels Network:

Incredible Dashboard

They have an incredible Dashboard, where we can analyse the results, for better forecast. The price comparison features, the OTA dashboard which give us an idea of the discrepancy and practising in terms of price in the OTA's.
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Anonymous - Marketing

Excellent Customer Support

Nina, our Customer Success Specialist has been outstanding! She provides valuable insights to make sure we're getting the most out of the platform, and is always quick to resolve any queries we may have.
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Anonymous - Senior Web Developer

Very good tool

The tool is very easy to use. The entire team provides excellent customer service. It helps with decision making.
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Anonymous - E-commerce

Improved package sales

I like how the content works (layers, inliners, pop-ups, etc.) It has worked very well for us to improve the productivity of packages and experiences that were not working very well because users did not naturally reach that section.
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Anonymous - E-commerce Manager

Pop-up messages with promotions

They are very useful for last-minute promotion messages, presales, supporting promotions that need constant updates, and can direct the customer to book directly from the message. It is intuitive.
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Anonymous - Executive Marketing

Direct booking tools

It was very useful for us to have more than one option for pop-ups, exits and many other things. The fact that the designs consist of drafts provides great convenience and also gives us ideas.
User profile

Anonymous - Online Sales Executive

Excellent conversion tool

Excellent conversion tool through effective personalized communication on our website and at the same time business intelligence for decision making.
User profile

Anonymous - Director Ventas Y Marketing

Excellent partnership!

• Personalized attention and service • Fast response times • Support with information and key examples
User profile

Anonymous - E-commerce Director

Great tech and great team!

The team have been invaluable helping us get the most out of the tech. Direct bookings are up and we have just started to enjoy the benefits of the personalisation tool. I particularly found the live event in Barcelona, useful and inspiring. I came away with hundreds of ideas. A lot of these have now been picked up by my team and supported by the team at THN.
User profile

Anonymous - Director Of Marketing

Easy to use

The tools are really easy to use and above all, very helpful with the day by day work, all the team gives a big support for any issue. i would definately recommend
User profile

Anonymous - Cco

The Hotels Network - Video Presentation

The Hotels Network - Pros & Cons

Pros:

The Hotels Network has a high average review score of 4.7, calculated from 302 reviews

The Hotels Network is an affordable solution with a low pricing ranking

The Hotels Network has many registered integrations with third party applications

Cons:

Marketing Software by The Hotels Network

Conversion & Personalization allows hoteliers to personalize the website user experience, tailoring messages and offers to each individual to boost conversion rates.

Intelligent behavioral triggers ensure you show users personalized messages at critical points in the booking process to create urgency, decrease the risk of bounce and encourage engagement.

You can also showcase any additional benefits of booking direct, such as a welcome drink or late check-out.

With a simple yet powerful feature, visitors will be sure you are offering the best available rate compared to OTAs and other websites, and you can fight real-time disparities with Price Match.


BenchDirect is the first of its kind, a hotel benchmarking platform providing hoteliers with never-before-seen competitive data.

By observing hundreds of millions of users across our network of hotels, our data is unique, both in scale and quality. Through real-time actionable insights, you will not only be able to compare the end results but also gain a clear understanding of how they came to be, so you can unravel the building blocks of an effective direct booking strategy.

With a set of more than 30 key metrics, you can analyze critical data centered around website and booking engine traffic, bookings and pickup, future demand, rates and disparities, and user profile and behavior.


With THN's Predictive Personalization, you can take your website conversion rates to new heights.

This cutting-edge tool utilizes machine learning techniques to predict user behavior and optimize campaigns to deliver hyper-targeted offers to users.

By showing the right message to the right guest at the right time, Predictive Personalization significantly boosts conversion rates, ensuring that you're not just driving traffic, but turning it into valuable direct bookings.


By understanding the importance of building trust and loyalty with guests, we've developed SafeDirect - a powerful product that seamlessly integrates travel assistance insurance into the direct booking process and managed entirely by our team of experts.

This unique perk allows hoteliers to provide that safety guests are looking for, making sure their hotel remains top-of-mind while significantly boosting your direct bookings - it's a win-win!

THN's Business Intelligence platform gathers and analyzes performance data, helping hoteliers make strategic decisions about their direct booking channels. It integrates data from various touchpoints, providing actionable insights that can improve revenue management, marketing efforts, and overall business performance. This tool is vital for hotels looking to maximize profitability by fully understanding their booking data and market position.

Rate Shopping and Market Intelligence Software by The Hotels Network

Conversion & Personalization allows hoteliers to personalize the website user experience, tailoring messages and offers to each individual to boost conversion rates.

Intelligent behavioral triggers ensure you show users personalized messages at critical points in the booking process to create urgency, decrease the risk of bounce and encourage engagement.

You can also showcase any additional benefits of booking direct, such as a welcome drink or late check-out.

With a simple yet powerful feature, visitors will be sure you are offering the best available rate compared to OTAs and other websites, and you can fight real-time disparities with Price Match.

Metasearch Management Software by The Hotels Network

Conversion & Personalization allows hoteliers to personalize the website user experience, tailoring messages and offers to each individual to boost conversion rates. Intelligent behavioral triggers ensure you show users personalized messages at critical points in the booking process to create urgency, decrease the risk of bounce and encourage engagement. You can also showcase any additional benefits of booking direct, such as a welcome drink or late check-out. With a simple yet powerful feature, visitors will be sure you are offering the best available rate compared to OTAs and other websites, and you can fight real-time disparities with Price Match.


BenchDirect is the first of its kind, a hotel benchmarking platform providing hoteliers with never-before-seen competitive data. By observing hundreds of millions of users across our network of hotels, our data is unique, both in scale and quality. Through real-time actionable insights, you will not only be able to compare the end results but also gain a clear understanding of how they came to be, so you can unravel the building blocks of an effective direct booking strategy. With a set of more than 30 key metrics, you can analyze critical data centered around website and booking engine traffic, bookings and pickup, future demand, rates and disparities, and user profile and behavior.


With The Hotels Network's Predictive Personalization, you can take your website conversion rates to new heights. This cutting-edge tool utilizes machine learning techniques to predict user behavior and optimize campaigns to deliver hyper-targeted offers to users. By showing the right message to the right guest at the right time, Predictive Personalization significantly boosts conversion rates, ensuring that you're not just driving traffic, but turning it into valuable direct bookings.


By understanding the importance of building trust and loyalty with guests, we've developed SafeDirect - a powerful product that seamlessly integrates travel assistance insurance into the direct booking process and managed entirely by our team of experts. This unique perk allows hoteliers to provide that safety guests are looking for, making sure their hotel remains top-of-mind while significantly boosting your direct bookings - it's a win-win!


KITT is the first hospitality AI-powered guest service agent, offering 24/7 assistance to guests through voice or text. It can handle booking inquiries, upsell services, and answer common questions, all while reflecting the hotel's brand voice. With multilingual capabilities, it improves communication with guests worldwide, helping hotels enhance operational efficiency and improve customer satisfaction by reducing staff workload.


The Hotels Network's Business Intelligence platform gathers and analyzes performance data, helping hoteliers make strategic decisions about their direct booking channels. It integrates data from various touchpoints, providing actionable insights that can improve revenue management, marketing efforts, and overall business performance. This tool is vital for hotels looking to maximize profitability by fully understanding their booking data and market position.


The Hotels Network's Demand product is a full-service digital marketing suite designed to drive high-quality traffic to hotel websites. It combines machine learning with automated cross-channel bidding to optimize metasearch campaigns, focused on increasing your direct conversion and revenue, while also increasing brand visibility.


Predictive Audiences identify high-value website visitors thanks to hospitality specific algorithms that understand user behavior. By targeting them in retargeting campaigns, these audiences optimize your traffic acquisition performance and boost your direct revenue.

Guest Communication Software by The Hotels Network

KITT is the first hospitality AI-powered guest service agent, offering 24/7 assistance to guests through voice or text.

It can handle booking inquiries, upsell services, and answer common questions, all while reflecting the hotel's brand voice.

With multilingual capabilities, it improves communication with guests worldwide, helping hotels enhance operational efficiency and improve customer satisfaction by reducing staff workload.

Compare The Hotels Network to Alternative Solutions


We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare The Hotels Network with: