HiJiffy is an advanced AI-powered guest communication platform designed specifically for the hospitality industry. It consolidates multiple communication channels into a unified inbox, allowing hotels to automate up to 90% of guest queries and significantly improve guest interaction efficiency.
Key features of HiJiffy include:
• Omnichannel communication - centralizes guest queries from website chat, social media, WhatsApp and more into a single interface
• Conversational AI chatbot that can automatically answer over 85% of common guest questions in over 130 languages
• Seamless integration with hotel systems like PMS to enable automated services like online check-in, digital keys, in-stay requests, upsells and more
• Campaign management tools to optimize direct bookings and upselling opportunities
• Performance analytics and guest feedback insights
• Quick setup and easy to use interface that can be customized to match hotel branding
By automating repetitive tasks with AI, HiJiffy helps hotels reduce operational costs, minimize staff workload and improve response times. This allows hotel staff to focus on higher value guest interactions. Real results reported by HiJiffy clients include 92% customer satisfaction scores, 60% online check-in completion rates, 5% chat to booking conversion and 70% reduction in incoming calls.
HiJiffy integrates with leading hotel systems like Oracle Opera, Mews, D-Edge, Oaky, Cloudbeds and more. Over 2,100 hotels, resorts and hostels worldwide trust HiJiffy to digitalize their guest communications and boost revenue.
HiJiffy — Pricing
HiJiffy's pricing isn't publicly available and/or HiJiffy has opted not to share pricing on their profile. This means that HiJiffy price is flexible and will depend on several factors such as number of rooms, requested integrations, location of your business etc.
Get a customized quote tailored to your business.
HiJiffy - Users Reviews and Review Score
HiJiffy - Third-Party Integrations
Opera | Mews | D-EDGE | Oaky | Cloudbeds | Medialog | Witbooking | FLEXIPASS | HOST Hotel Systems |
HiJiffy - Pros & Cons
Pros:
HiJiffy has many registered integrations with third party applications
Cons:
HiJiffy has a low popularity ranking on HotelMinder
Marketing Software by HiJiffy
Guest Communication Software by HiJiffy
Compare HiJiffy to Alternative Solutions
We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare HiJiffy with:
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Cendyn has over 32,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.
To find out more, visit cendyn.com.
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