HiJiffy is an advanced AI-powered guest communication platform designed specifically for the hospitality industry. It consolidates multiple communication channels into a unified inbox, allowing hotels to automate up to 90% of guest queries and significantly improve guest interaction efficiency.
Key features of HiJiffy include:
• Omnichannel communication - centralizes guest queries from website chat, social media, WhatsApp and more into a single interface
• Conversational AI chatbot that can automatically answer over 85% of common guest questions in over 130 languages
• Seamless integration with hotel systems like PMS to enable automated services like online check-in, digital keys, in-stay requests, upsells and more
• Campaign management tools to optimize direct bookings and upselling opportunities
• Performance analytics and guest feedback insights
• Quick setup and easy to use interface that can be customized to match hotel branding
By automating repetitive tasks with AI, HiJiffy helps hotels reduce operational costs, minimize staff workload and improve response times. This allows hotel staff to focus on higher value guest interactions. Real results reported by HiJiffy clients include 92% customer satisfaction scores, 60% online check-in completion rates, 5% chat to booking conversion and 70% reduction in incoming calls.
HiJiffy integrates with leading hotel systems like Oracle Opera, Mews, D-Edge, Oaky, Cloudbeds and more. Over 2,100 hotels, resorts and hostels worldwide trust HiJiffy to digitalize their guest communications and boost revenue.
HiJiffy - Expert Reviews
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HiJiffy — Pricing
HiJiffy's pricing isn't publicly available and/or HiJiffy has opted not to share pricing on their profile. This means that HiJiffy price is flexible and will depend on several factors such as number of rooms, requested integrations, location of your business etc.
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HiJiffy - Third-Party Integrations
Opera | Mews | D-EDGE | Oaky by Plusgrade | Cloudbeds | Medialog | Witbooking | FLEXIPASS | HOST Hotel Systems | Roiback |
HiJiffy - Pros & Cons
Pros:
HiJiffy has many registered integrations with third party applications
Cons:
HiJiffy has a low popularity ranking on HotelMinder
Compare HiJiffy to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare HiJiffy with:
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