SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 450+ distribution channels and integrate with 350+ leading property management systems (PMSs) and 100+ Hotel Tech Marketplace Applications (RMS, Upsell, CRM, etc).
SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.
You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.
As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more!SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.
SiteMinder - Expert Reviews
From verified hospitality experts and consultants on Lobby
Expert Ratings
Most Common Strength
Customer Support & Training
Mentioned in 1 expert reviewExpert Reviews
Maximilian Schmid
Revenue Management & Digital Transformation Expert, Germanyfast connectable channel manager
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SiteMinder - Hoteliers Reviews
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Avoid at all cost
Karoly GergelyAvoid at all cost. Their service barely works, after canceling my subscription for this fact, i am now getting (3 months after the fact already) harassment emails for fictitious invoices and they don't follow GDPR and data privacy/credit card safety regulations.
The system is great but the MFA is...
Frankie WongThe system is great but the MFA is quite hard to use. I had got stuck twice. Luckily their support team - Harvey, very patient and helpful and help me to solve out all the problem.
KATH is the best and prompt
PaulusKATH is the best and prompt. She has been very helpful with instructions on how to change phone number
They are very helpfull all the time.
Francis KhufoThey are very helpfull all the time.Thank you
The system is great and strong
BorjaThe system is great and strong. And the best is the customer service, if you have a problem you can speak to an agent straight away and get it sorted there and then.
Damini was very helpful!
MerveDamini was very helpful!
Changing channel managers...
Niall JonesChanging channel managers can often feel like a daunting ordeal, but Sightminder made the transition incredibly smooth and enjoyable. Thanks to their exceptional onboarding process and truly outstanding support team, every specific request I had was accommodated seamlessly. With Sightminder, it genuinely feels like the sky's the limit.I particularly love how user-friendly and intuitive the platform is—it's designed with users in mind, making daily tasks straightforward and efficient. Sightminder's combination of flexibility, ease of use, and supportive staff make it stand out.I can only highly recommend Sightminder to anyone looking for a reliable and adaptable channel manager!
I must say that my last experience was...
RevenueI must say that my last experience was brief and that's all I needed. Kath gave me direct and concise answers that helped me immediately.
Very helpful :)
Mélissa DemartheVery helpful :)
Very helpful
Suthinee PanyawanVery helpful
NONE
Kevin ChangNONE, Good experience
All perfect
PaoloAll perfect
Great support and easy to use!
KlaudiaGreat support and easy to use!Help is top tier and no issues with connection, very reliable.
Service
Quinta Das VinhasThe response time to queries and help with technical problems is awesome.
Chat is super useful!
Vania Barroso InacioI usually use the chat to clarify small doubts I have while using Siteminder extranet. Kath was so helpful and quick to reply.
Great Help Quick response and very...
MartaGreat Help Quick response and very knowledgeable
very smooth
Cristinavery polite and smooth process
very helpful
Priscilia Sanchez Honoriovery helpful
EXCEPTIONAL SUPPORT FROM LUIS OF SITEMINDER
Joanne DaubneyLuis from Siteminder provided outstanding support in helping me set up my rates correctly. He was patient, knowledgeable, and took the time to ensure everything was structured properly, preventing any issues with OTA pricing or direct bookings. His expertise and attention to detail made a complex process much easier to navigate. I truly appreciate his dedication and highly recommend him to anyone needing expert assistance with Siteminder. Fantastic service!
Superb!
Ruffamae PabayoRavi is extremely helpful and provides very clear explanations. A perfect 10/10 service!
SiteMinder — Pricing
Starts at €56 per month for the Channel Manager only, without Booking Engine. Additional fees apply for PMS or CRS integrations, and setup.
Get a customized quote tailored to your business.
SiteMinder - HotelMinder Tech Index Rating
HTI Popularity:
Pricing:
Ease of Use:
Hotelier Score:
Expert Score:
SiteMinder - Recommended For
Recommended for medium and large hotels in Europe, North America, Asia-Pacific, Middle East and Africa and Central and South America. Recommended for midscale and upscale properties.
SiteMinder - Third-Party Integrations
5stelle | Abitari | BeOnPrice | Booking Factory | CultBooking | Duetto | ED for hotels | FrontDesk Master | GuestJoy | HQ revenue | Noovy | HotelFriend | HotelTime | IDeaS | LodgIQ | Mews | Misterbooking | MyForecast RMS | Oaky by Plusgrade | FLYR | Preno | Pricepoint | Profitroom | RevControl | Roommatik | WebRezPro | TrustYou | Planet | Hotelogix | elina | RoomRaccoon | Clock | Lybra | Agilysys | RMS Cloud | Travelgate | Fastpayhotels | turbosuite | Zavia ERP | Hotelier 101 | Medialog |
SiteMinder - Pros & Cons
Pros:
SiteMinder has a high average review score of 4.4 out of 5, calculated from 605 hoteliers reviews
SiteMinder is a popular solution with a high popularity ranking
SiteMinder has many registered integrations with third party applications
SiteMinder offers an exclusive offer on HotelMinder: 50% off your first 6 months and 50% off set up fees
Cons:
SiteMinder is an expensive solution with a high pricing ranking
Articles mentioning SiteMinder on HotelMinder
Channel Manager Software by SiteMinder
SiteMinder is probably the world's most powerful hotel Channel Manager. It can connect your hotel to 350 distribution channels and integrate with over 230 leading property management systems (PMSs).
SiteMinder eliminates the time spent manually updating each of your channel extranets and produces detailed reports, allowing you to better understand the performance of your channels and identify booking trends.
You can see the status of all your channels through one, single dashboard and connect to the hotel industry's most powerful global distribution systems (GDS) via their ‘GD' chain code.
As well as Booking.com and Expedia.com, here are some other channels which you can connect to through SiteMinder: Ctrip, Hotelbeds, AirBnB, TripAdvisor … plus 300 more! SiteMinder is also offering connections to many PMS, RMS, Booking Engines, and many other hospitality specific solutions.
B2B Distribution Software by SiteMinder
Booking Engine Software by SiteMinder
With SiteMinder's booking engine, called 'The Booking Button', increase direct bookings with zero commission.
Your guests will be delighted to complete the booking process in just two steps. Mobile-responsive and customisable, this one comes in 20 languages with support for 20 currencies
With SiteMinder's booking engine, you can conveniently offer last-minute deals, early-bird offers, promotional rates and more.
In just one reservation, guests can book multiple rooms, and even compare rates with OTAs on the TripTease widget.
Most Online Travel Agencies and PMS / RMS, etc systems offer integration into SiteMinder's platform, making The BookingButton one of the most popular hotel booking system worldwide. SiteMinder is offering many (paid) integrations with all sort of third-party applications.
Compare SiteMinder to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare SiteMinder with:
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Sirvoy is a hospitality software provider that offers a comprehensive, cloud based suite of applications including a Property Management System, Booking Engine and Channel Manager.
Its affordable price tag means that it's accessible to smaller or newer businesses that need to dream big on a small budget and scales with them as they grow, be it: hotels, motels, hostels, B&Bs, lodges & guest houses.
Cloudbeds is hospitality's only intelligent growth engine — a unified platform trusted by the world's most ambitious hoteliers across 150 countries.
Built to challenge the limits of outdated tech stacks, Cloudbeds connects operations, revenue, distribution, and guest experience in one powerful, intuitive system.
The platform is enhanced with Signals, a hospitality AI model giving hoteliers the power to anticipate demand, run smarter operations, and craft more personal, profitable guest journeys at scale.
Founded in 2012, Cloudbeds has earned top honors from Hotel Tech Report (Top PMS, Hotel Management System, and Channel Manager, 2021–2025), the World Travel Awards (World's Best Hotel PMS Solutions Provider, 2022), and Deloitte's Technology Fast 500 (2024).
RateTiger by eRevMax is considered a leader in Hotel Channel Manager, Rate Shopping, CRS, Booking Engine, GDS Distribution, Metasearch management and Website Design solutions to independent boutique properties as well as small, mid-size and large hotel chains and resorts worldwide.
RateTiger connects to over 450 distribution and technology partners worldwide. It has deep two-way integration with distribution channel partners including Booking.com, Expedia, Agoda, Airbnb, Google, HRS, Hotelbeds, among various others. It also offers connection to leading PMS, RMS, CRS, Booking Engine and other hotel technology systems for a seamless online distribution experience.
Data security and privacy is a key aspect for RateTiger, hence the company is ISO and PCI certified as well as GDPR compliant. It provides 24x7 multilingual support to hotels globally to assist in revenue generation objectives.
Browse the best Hotel Technology in HotelMinder Tech Index or Talk to an Expert today.