Maximize revenue with real human connection, automated.
We send real human-made videos, personalized by AI, at key moments in the guest journey. Delivered via WhatsApp, email, and SMS to boost bookings, upsells, and repeat stays.
guestjourney - Expert Reviews
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guestjourney — Pricing
Pricing starts from €149/month. One-time setup starts at €299.
Get a customized quote tailored to your business.
guestjourney - Recommended For
Recommended for medium and large hotels and multi-property // hotel chains in Europe and North America. Recommended for upscale properties.
guestjourney - Pros & Cons
Pros:
Cons:
guestjourney has few registered integrations with third party applications
Guest Communication Software by guestjourney
GuestJourney.ai helps hotels increase revenue and guest engagement by sending personalized, automated video messages at key moments in the guest journey — from booking to check-out.
Using guest data from your PMS or CRM, our platform creates and delivers human video messages via email, WhatsApp or SMS.
These videos drive more direct bookings, upsells, F&B spend and reviews — with zero extra effort from your team. No code, no complexity. Just plug & play.
Hotels can choose the tone, actor, language and brand style. It's human connection, on autopilot — designed to turn every guest touchpoint into revenue.
GuestJourney is a fully managed, plug & play solution. No training. No dashboards. Just results.
We take care of the full setup and execution, so you don't have to:
- We create your branded base video
- We handle integration with your PMS or guest messaging tools (if needed)
- We automate the messaging at the perfect moment in the guest journey
- We manage everything behind the scenes
There's nothing to learn, install, or manage. You never have to log in.
We handle the work — you enjoy more revenue, higher engagement, and better guest experiences.
Compare guestjourney to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare guestjourney with:
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