ReviewPro (a Shiji company) is an all-encompassing guest experience management platform designed to enhance online reputation, gather guest feedback, and improve overall guest satisfaction.
ReviewPro offers a comprehensive suite of tools to manage and elevate every aspect of the guest journey. The Hotel Reputation feature allows hoteliers to monitor and improve their online reputation through a powerful cloud-based solution, driving increased rankings on review sites and OTAs. Guest Surveys provide a customizable survey platform to collect valuable guest feedback, converting insights into actionable strategies that enhance guest satisfaction and drive revenue growth.
The Case Management module facilitates real-time communication with guests, ensuring seamless interaction on their preferred channels, which helps in addressing issues promptly and efficiently. Additionally, the Guest Communications feature automates follow-up processes on guest feedback, assigns duties, and tracks task completion, effectively mitigating negative reviews and fostering a positive review culture.
ReviewPro stands out with its extensive data aggregation capabilities, pulling over 100 million reviews from 140+ review sites in more than 45 languages. This makes it an invaluable tool for benchmarking competitor performance and making data-driven decisions to boost a hotel's reputation and revenue.
ReviewPro — Pricing
ReviewPro's pricing isn't publicly available and/or ReviewPro has opted not to share pricing on their profile. This means that ReviewPro price is flexible and will depend on several factors such as number of rooms, requested integrations, location of your business etc.
Get a customized quote tailored to your business.
ReviewPro - Users Reviews and Review Score
ReviewPro - Recommended For
Recommended for large hotels in Europe. Recommended for midscale and upscale properties.
ReviewPro - Third-Party Integrations
SiteMinder | Oracle | IDeaS | Mews | RoomRaccoon | Lightspeed | Shiji Enterprise Platform | Mini Hotel PMS | Simple Booking |
ReviewPro - Pros & Cons
Pros:
ReviewPro has many registered integrations with third party applications
Cons:
ReviewPro has a low popularity ranking on HotelMinder
Marketing Software by ReviewPro
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We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare ReviewPro with:
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