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ReviewPro (a Shiji company) is an all-encompassing guest experience management platform designed to enhance online reputation, gather guest feedback, and improve overall guest satisfaction.

ReviewPro offers a comprehensive suite of tools to manage and elevate every aspect of the guest journey. The Hotel Reputation feature allows hoteliers to monitor and improve their online reputation through a powerful cloud-based solution, driving increased rankings on review sites and OTAs. Guest Surveys provide a customizable survey platform to collect valuable guest feedback, converting insights into actionable strategies that enhance guest satisfaction and drive revenue growth.

The Case Management module facilitates real-time communication with guests, ensuring seamless interaction on their preferred channels, which helps in addressing issues promptly and efficiently. Additionally, the Guest Communications feature automates follow-up processes on guest feedback, assigns duties, and tracks task completion, effectively mitigating negative reviews and fostering a positive review culture.

ReviewPro stands out with its extensive data aggregation capabilities, pulling over 100 million reviews from 140+ review sites in more than 45 languages. This makes it an invaluable tool for benchmarking competitor performance and making data-driven decisions to boost a hotel's reputation and revenue.

ReviewPro — Pricing

ReviewPro - Users Reviews and Review Score

ReviewPro has no Reviews on HotelMinder

ReviewPro - Pros & Cons

Pros:

ReviewPro has many registered integrations with third party applications

Cons:

ReviewPro has a low popularity ranking on HotelMinder

Reputation Management Software by ReviewPro

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