Hostaway — Pricing

Hostaway's pricing structure is flexible and varies based on the number of properties managed and the specific features required. Initial setup fees can range from $100 to $500, with monthly fees typically starting at $40 per listing and possibly going as low as $20 per unit per month. Notably, the cost per property decreases as the number of managed properties increases, making it more cost-effective for larger operations.

Negotiation plays a crucial role in determining final pricing, and potential customers are encouraged to discuss their needs in detail to secure the best possible terms. Comparing Hostaway's offerings with alternatives is recommended to ensure value for money.

Hostaway can also offer tailored plans with pay per booking. They emphasize a customized pricing model that scales with the growth of property managers, assuring no hidden fees and providing access to all current and future features without additional charges.

While Hostaway does not offer a traditional free trial due to the setup time required (ranging from 2 to 8 hours), they do offer paid trials. For property managers with more than 200 properties, a trial might be the preferred approach to assess the platform's suitability before fully committing.

For the most accurate and tailored information regarding pricing, Hostaway encourages scheduling a demo.

Get a customized quote tailored to your business.

Hostaway - HotelMinder Marketplace Rating

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Hostaway - Users Reviews and Review Score

Hostaway has a Review Score of 4.76/5

calculated from 2258 reviews across a selection of review platforms

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Most reviews highlight an excellent onboarding experience with Hostaway, emphasizing the platform's ease of use, intuitive interface, and responsive customer support. Customers appreciate the detailed guidance from onboarding specialists and find the software reliable for managing their rental properties. However, some users express frustration over specific limitations, such as insufficient translation features and occasional support issues.

Hostaway pros:

Exceptional customer support
User-friendly interface
Comprehensive onboarding experience

Hostaway cons:

Limited translation features
Occasional bugs
Higher cost for some users

Hostaway is most suited for:

Property management companies
Small to medium-sized hotels
Freelancers in the rental industry

Read the latest reviews of Hostaway:

Ramon was extremely patient and...

Ramon was extremely patient and supportive helping us with set up on Hostaway.

Danny Wasson

Apr 2025 Reviewed on Trustpilot

Great onboarding experience

I've had a great onboarding experience with Hostaway and continue to find the platform easy to use and intuitive. I've managed to contact support quickly with any issues that I've encountered, and found them to be super helpful and knowledgeable in resolving things and explaining to me where I've gone wrong.

Janine Guidera

Apr 2025 Reviewed on Trustpilot

Hostaway onboarding experience

The onboarding experience and Hostaway platform is very detailed and helpful to our multiple rental unit business. The agent was very patient and walked us through each step. Our sessions were recorded and sent to us.

Monika Marcovici

Apr 2025 Reviewed on Trustpilot

I quickly realized that Hostaway was a NO-WAY

I realized that Hostaway was a NO WAY! even before I joined.There is just so many issues with the entire system visible even before joining that I decided to rather stay with my existing PMS.Here is what happened:I've been using Guesty since day 1 and recently decided to make the switch to Hostaway for several drawbacks that Guesty has that Hostaway doesn't. So I booked a Demo call with Hostaway just to sit in the online meeting room the whole meeting through with no one showing up from their side.I sent the absent host an email after waiting for 10 minutes but she never responded to that email. I then contacted their support and 2 days later they got back to me saying that the host will be in contact with me.

Daniël Huysamen

Apr 2025 Reviewed on Trustpilot

The onboarding has been great

The onboarding has been great. Within 1 day the platform was up and running and within 1 week all the features were being used by myself and my team.

Noor Ul Hira Shaukat

Apr 2025 Reviewed on Trustpilot

Hostaway was very helpful in assisting...

Hostaway was very helpful in assisting me getting my bookings live on Booking.com. They answered all my questions and answered everything!