Hostaway — Pricing

Hostaway's pricing structure is flexible and varies based on the number of properties managed and the specific features required. Initial setup fees can range from $100 to $500, with monthly fees typically starting at $40 per listing and possibly going as low as $20 per unit per month. Notably, the cost per property decreases as the number of managed properties increases, making it more cost-effective for larger operations.

Negotiation plays a crucial role in determining final pricing, and potential customers are encouraged to discuss their needs in detail to secure the best possible terms. Comparing Hostaway's offerings with alternatives is recommended to ensure value for money.

Hostaway can also offer tailored plans with pay per booking. They emphasize a customized pricing model that scales with the growth of property managers, assuring no hidden fees and providing access to all current and future features without additional charges.

While Hostaway does not offer a traditional free trial due to the setup time required (ranging from 2 to 8 hours), they do offer paid trials. For property managers with more than 200 properties, a trial might be the preferred approach to assess the platform's suitability before fully committing.

For the most accurate and tailored information regarding pricing, Hostaway encourages scheduling a demo.

Get a customized quote tailored to your business.

Hostaway - HotelMinder Marketplace Rating

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Review Score:

Hostaway - Users Reviews and Review Score

Hostaway has a Review Score of 4.72/5

calculated from 2372 reviews across a selection of review platforms

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Customers appreciate Hostaway for its user-friendly interface and responsive customer support, which greatly assist in onboarding and resolving issues quickly. However, there are significant concerns regarding integration issues, billing practices, and overall software limitations that lead to frustration among some users.

Hostaway pros:

User-friendly interface
Responsive customer support
Effective onboarding process

Hostaway cons:

Integration challenges
Billing issues
Limited features

Hostaway is most suited for:

Property managers
Small hotels
Freelancers

Read the latest reviews of Hostaway:

Hostaway is The Best!

We've had Hostaway for a year now and I can honestly say that it was the best decision ever to use them as our Channel Manager. We looked at other platforms and Hostaway gave us everything we needed, including live Onboarding, a booking channel and a good app to use.This week, I wanted to add an another listing from VRBO to Hostaway. Airbnb's integration was easy, as always, whereas VRBO was tough, as always. An email sent to Hostaway's Technical Support Team was answered in less than two hours. Krish helped me get through it, and I know she spent a few hours trying to figure out the problem and calling with VRBO. Ultimately, she was able to help me and gave me screenshots of what I needed to click on to fix the problem.I have hosted for over thirteen years and didn't know what a Channel Manager was until last year, when it became too overwhelming to respond to different websites. Hostaway has made it easier for me to Host and I will never look back!

Kristine T

Aug 2025 Reviewed on Trustpilot

they don't know how to do markup and…

they don't know how to do markup and VRBO integration doesn't work. Lost >$50,000. They are cheaper than the alternative but now I understand why.NEVER coming back.

Banana

Aug 2025 Reviewed on Trustpilot

Quick Suport

Promt response

Kostas Bekiarakis

Aug 2025 Reviewed on Trustpilot

Warren Figueroa made onboarding with…

Warren Figueroa made onboarding with Hostaway effortless. He walked me through every step, answered questions instantly, and proactively suggested optimizations that saved me time. His expertise and responsiveness turned what could’ve been a weeks-long process into a seamless launch—I highly recommend him!

Gabriela Rodrigurz

Aug 2025 Reviewed on Trustpilot

Shorter wait times to speak to tech…

Shorter wait times to speak to tech support would be a plus. I waited about 20 minutes. But once I was connected with my tech, Marie, it was worth the wait! She was amazing, helpful, patient, knowledgeable, friendly and professional.

Debby Anderson

Aug 2025 Reviewed on Trustpilot

Ryan was super fast at getting back to…

Ryan was super fast at getting back to me with my issue, I’m very satisfied with the support I received!

Dyllan Fullerton

Aug 2025 Reviewed on Trustpilot

Customer support

Ryan was very helpful. He communicated well & got the job done quickly.

Kara Mitchell

Aug 2025 Reviewed on Trustpilot

I am no longer able to log into my…

I am no longer able to log into my Hostaway account. When I try to log in, it directs me to look in my email account for an email from Hostaway with a code. I never received this email. I've been on the phone and discussed this with their tech support over email and they cannot seem to fix this. This has been ongoing for over a month now. Oh yeah and they also decided to raise the monthly price for my one listing by $25 per month. I am now paying $150/month for a service I am unable to use because I am unable to log in.

Paul Vandruff

Aug 2025 Reviewed on Trustpilot

Lacking in support

While I cannot speak much to the software I will say that I was very frustrated with the support I received when I had an issue (technical issue related to attaching multiple PMS accounts to an Airbnb profile). This was a specific need I had that I made very clear in the sales call and was promised would be meet. Once I got to onboarding it became clear the software was limited in that way. Fine, it’s not the right PMS for me. The greater frustration is that they made it difficult to cancel my 1 year contract and then refused to refund me my initial payment though I was never able to use the service as promised. Guesty on the other hand was able to solve my technical need. And better yet promised to refund me fully if I was not completely satisfied with their service when signing up.

Alex

Aug 2025 Reviewed on Trustpilot