Hostaway is an all-in-one vacation rental software for professional property managers who want to get more bookings with less hassle. Hostaway helps you get more out of your business while spending less time with tedious manual tasks.

Hostaway has become a market leader in marketing, sales, management, reporting, and communication for vacation rental property managers.

Hostaway has one of the largest marketplaces in the industry and deep integrations with Airbnb, VRBO, Expedia, Booking.com, and more.

Hostaway — Pricing

Hostaway's pricing structure is flexible and varies based on the number of properties managed and the specific features required. Initial setup fees can range from $100 to $500, with monthly fees typically starting at $40 per listing and possibly going as low as $20 per unit per month. Notably, the cost per property decreases as the number of managed properties increases, making it more cost-effective for larger operations.

Negotiation plays a crucial role in determining final pricing, and potential customers are encouraged to discuss their needs in detail to secure the best possible terms. Comparing Hostaway's offerings with alternatives is recommended to ensure value for money.

Hostaway can also offer tailored plans with pay per booking. They emphasize a customized pricing model that scales with the growth of property managers, assuring no hidden fees and providing access to all current and future features without additional charges.

While Hostaway does not offer a traditional free trial due to the setup time required (ranging from 2 to 8 hours), they do offer paid trials. For property managers with more than 200 properties, a trial might be the preferred approach to assess the platform's suitability before fully committing.

For the most accurate and tailored information regarding pricing, Hostaway encourages scheduling a demo.

Hostaway - HotelMinder Marketplace Rating

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Hostaway - Users Reviews and Review Score

Hostaway has a Review Score of 4.76/5
calculated from 2258 reviews across a selection of review platforms
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Read the latest reviews of Hostaway:

Ramon was extremely patient and...

Ramon was extremely patient and supportive helping us with set up on Hostaway.
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Danny Wasson

Apr 2025 Reviewed on Trustpilot

Great onboarding experience

I've had a great onboarding experience with Hostaway and continue to find the platform easy to use and intuitive. I've managed to contact support quickly with any issues that I've encountered, and found them to be super helpful and knowledgeable in resolving things and explaining to me where I've gone wrong.
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Janine Guidera

Apr 2025 Reviewed on Trustpilot

Hostaway onboarding experience

The onboarding experience and Hostaway platform is very detailed and helpful to our multiple rental unit business. The agent was very patient and walked us through each step. Our sessions were recorded and sent to us.
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Monika Marcovici

Apr 2025 Reviewed on Trustpilot

I quickly realized that Hostaway was a NO-WAY

I realized that Hostaway was a NO WAY! even before I joined.There is just so many issues with the entire system visible even before joining that I decided to rather stay with my existing PMS.Here is what happened:I've been using Guesty since day 1 and recently decided to make the switch to Hostaway for several drawbacks that Guesty has that Hostaway doesn't. So I booked a Demo call with Hostaway just to sit in the online meeting room the whole meeting through with no one showing up from their side.I sent the absent host an email after waiting for 10 minutes but she never responded to that email. I then contacted their support and 2 days later they got back to me saying that the host will be in contact with me.
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Daniël Huysamen

Apr 2025 Reviewed on Trustpilot

The onboarding has been great

The onboarding has been great. Within 1 day the platform was up and running and within 1 week all the features were being used by myself and my team.
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Noor Ul Hira Shaukat

Apr 2025 Reviewed on Trustpilot

Hostaway was very helpful in assisting...

Hostaway was very helpful in assisting me getting my bookings live on Booking.com. They answered all my questions and answered everything!
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Erin

Apr 2025 Reviewed on Trustpilot

Yen at support was helpful and efficient

Yen at support was helpful and efficient
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Didier Fumat

Mar 2025 Reviewed on Trustpilot

If a guest writes to you in a foreign...

If a guest writes to you in a foreign language, you need to log into airbnb or booking.com to read what that guest wrote, because Hostaway in 2025 still doesn't translate messages.If you have to log into the other platforms then it renders hostaways service of having everything in one place, completely useless.
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Alex Kellaris

Mar 2025 Reviewed on Trustpilot

Great customer service!

Thank you very much to Melania for her professionalism and great customer service!
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Varsha V

Mar 2025 Reviewed on Trustpilot

Overall good experince

Overall good.
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Tatiana Mid

Mar 2025 Reviewed on Trustpilot

To be honest

To be honest, Hostaway did not solve my problem—you were more of a backup in case I didn’t receive the refund I was requesting from Vrbo. However, Hostaway provided valuable information and guidance, which helped me navigate the situation with Vrbo. The cancellation amount was $1,124.06 (not a small one), and I truly believe that Hostaway would have stepped up to help if I had hit a roadblock. After 22 emails and 9 phone calls to Vrbo, the issue was finally resolved!
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Bobby Wheeler

Mar 2025 Reviewed on Trustpilot

We had a very nice customer service...

We had a very nice customer service manager who made us familiar with the system. He even put in an extra session which we really needed. Overall a great idea to add all the portals we advertise on, onto the Hostaway dashboard. It gives you many possibilities, for us as well as the owners.
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Patricia

Mar 2025 Reviewed on Trustpilot

he was very helpful

he was very helpful! fixed the issue
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Elizabeth

Mar 2025 Reviewed on Trustpilot

Bryann is AWESOME

We had a fantastic experience working with Bryann Paul Miranda throughout our onboarding process. He has been incredibly patient, responsive, and helpful every step of the way. No matter how many questions we had, he always took the time to provide clear explanations and guidance, making the entire process smooth and stress-free. His professionalism and friendly demeanor truly stood out, and we couldn’t have asked for a better onboarding manager.Thank you, Bryann, for your outstanding support! We highly recommend him to anyone going through the onboarding process.
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Genny Orzolek

Mar 2025 Reviewed on Trustpilot

Knowledge and commitment of Bryann Paul...

Knowledge and commitment of Bryann Paul Miranda for my concerns.
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Gary Barton

Mar 2025 Reviewed on Trustpilot

We had a fantastic experience...

We had a fantastic experience onboarding with Hostaway, thanks to Alma Gutierrez! She was incredibly knowledgeable, patient, and thorough in guiding us through the entire process. Alma made everything seamless and ensured we fully understood how to use the platform effectively.Her professionalism and attention to detail made a huge difference, and we truly appreciate the time and effort she put into helping us get set up. If you're onboarding with Hostaway, you're in great hands with Alma!Highly recommend her and the Hostaway team!
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Gr

Mar 2025 Reviewed on Trustpilot

Super knowledgeable and wonderful CX

Super knowledgeable and wonderful CX
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John Mcnamara

Mar 2025 Reviewed on Trustpilot

Great easy assistance

Great easy assistance
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Proud Properties

Mar 2025 Reviewed on Trustpilot

Wonderful onboarding experience with...

Wonderful onboarding experience with Alma today!!
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Robert Wilke

Mar 2025 Reviewed on Trustpilot

We had a great experience with the...

We had a great experience with the onboarding team of Hostaway. They were really reliable and informative. We had the onboarding with Margherita Taglialatela and she was great.
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Hello Thats My Property

Mar 2025 Reviewed on Trustpilot

Integration

*Integration with my website was very easy, which was important to me *The easy export of existing Airbnb listings saves lots of time. * Online support was great to work with a big shout-out to Akeeshan.
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Carl W.

Mar 2023 Reviewed on HotelTechReport

Informative, Supportive, and Friendly

Informative with their knowledge of the industry Supportive in helping you learn the software Friendly team of workers Easy to use platform great customer service
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Ashleigh G.

Mar 2023 Reviewed on HotelTechReport

Robust, Clean Interface

Hostaway is the leading SAS for property managers and now I can see why. The software is robust and covers everything. The interface is super clean and does not take long to get familiar with. I am loving it!
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Matt W.

Mar 2023 Reviewed on HotelTechReport

Customizable and Easy Onboarding

It is very customizable. Can easily be adapted to fit our business model. Our onboarding specialist made the experience of onboarding comfortable and easy.
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Troy W.

Mar 2023 Reviewed on HotelTechReport

Knowledgeable Support

Shakira was very knowledgeable and very easy to schedule a call with. Love the Hostaway support much better than other platforms!
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Rachel H.

Mar 2023 Reviewed on HotelTechReport

Clear Onboarding

The onboarding was clear and half and all questions were answered well. It was good to do the onboarding in my own account rather than watching a demonstration.
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Georgina C.

Mar 2023 Reviewed on HotelTechReport

Dedicated Support

I like the support from Shakira who works for Hostaway, i felt that she dedicated ample of time to us to resolve any issue and question we had. everything was very easy and Shakira helped us in the end to resolve our case.
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Vincent S.

Mar 2023 Reviewed on HotelTechReport

Unified Inbox and Price Changes

Keeping the all the clients under 1 unified inbox is a must. Changing prices on the fly is a very helpful tool and saves a lot of time
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Argiris P.

Mar 2023 Reviewed on HotelTechReport

Easy to Learn and Affordable

Simply, easy to learn, all that you need and not too expensive. I can now stop using different kind of booking softwares.
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Jari K.

Mar 2023 Reviewed on HotelTechReport

Hostaway - Third-Party Integrations

Hostaway - Video Presentation

Hostaway - Pros & Cons

Pros:

Hostaway has a high average review score of 4.8, calculated from 2258 reviews

Hostaway is a popular solution with a high popularity ranking

Hostaway offers an exclusive offer on HotelMinder: Sign up for a demo and get 50% off the setup fee!

Cons:

Short Term Rental Software by Hostaway

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