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Hostaway is an all-in-one vacation rental software for professional property managers who want to get more bookings with less hassle. Hostaway helps you get more out of your business while spending less time with tedious manual tasks.

Hostaway has become a market leader in marketing, sales, management, reporting, and communication for vacation rental property managers.

Hostaway has one of the largest marketplaces in the industry and deep integrations with Airbnb, VRBO, Expedia, Booking.com, and more.

Hostaway — Pricing

Hostaway's pricing structure is flexible and varies based on the number of properties managed and the specific features required. Initial setup fees can range from $100 to $500, with monthly fees typically starting at $40 per listing and possibly going as low as $20 per unit per month. Notably, the cost per property decreases as the number of managed properties increases, making it more cost-effective for larger operations.

Negotiation plays a crucial role in determining final pricing, and potential customers are encouraged to discuss their needs in detail to secure the best possible terms. Comparing Hostaway's offerings with alternatives is recommended to ensure value for money.

Hostaway can also offer tailored plans with pay per booking. They emphasize a customized pricing model that scales with the growth of property managers, assuring no hidden fees and providing access to all current and future features without additional charges.

While Hostaway does not offer a traditional free trial due to the setup time required (ranging from 2 to 8 hours), they do offer paid trials. For property managers with more than 200 properties, a trial might be the preferred approach to assess the platform's suitability before fully committing.

For the most accurate and tailored information regarding pricing, Hostaway encourages scheduling a demo.

Hostaway - HotelMinder Marketplace Rating

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Hostaway - Users Reviews and Review Score

Hostaway has a Review Score of 4.75
calculated from 931 reviews across a selection of review platforms
Read the latest aggregated online reviews of Hostaway:

OnBoarding Review

So far good. We have not launched our listings live yet so I have yet to see how smoothly it runs for me with bookings. Pros: The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site. Cons: It would be a lot more convenient if the edits all communicated with all of the different channels.
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Gabrielle - Director

Great product

Pros: Good product overall. Does everything I need it to do (and more). The support has been very good, especially the telephone support. Without it, I would never be able to manage my business through Hostaway. Krish in support is amazing!! Cons: Setting up Vrbo is substantially more difficult than setting up Airbnb, which has been a challenge since most of my bookings come through Vrbo. If they could make this easier (like Airbnb) it would be a 10/10 star product.
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Dan - Owner

Host Away - I made the right choice!

[sensitive content hidden] was my Onboarding Specialist. [sensitive content hidden] made the onboarding process fun, and really educational. I was up and running on the first day! Yes, there were some quirks with VRBO... [sensitive content hidden] directed me to the right place to get my concerns resolved quickly. I am impressed with her professionalism, knowledge, expertise, and patience. Pros: I evaluated multiple PMS before choosing Hostaway. I found Hostaway to be a very robust system that interfaces with other products & channels that make my life easier to work. Cons: The VRBO and Pricelabs integration was somewhat difficult to implement.
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Ray - Managing Partner

AWESOME!!!

I’m very pleased! Quick pick up when I call too. Pros: I was slow out of the gate and once I learned how readily accessible the customer service reps are, I learned quickly and was off and running inside of a month. And that’s with 7 large properties! Cons: My lack of tech savvy, frankly. It wasn’t them - it was me.
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Tari - Owner

Hostaway to the Rescue

Every solutions has it's pros and cons. Hostaway seems to have a vision and the resources to be the Industry Leader in the space and provide good Customer Support when needed Pros: Affordable, Innovative, Reliable, Industry Leader Cons: Being a newer product they are working on solutions for a changing industry and some other products I've used have been around longer and have additional canned templates, more flexibility with Automations & Triggers, etc.
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Todd - Owner

Amazing implematation support

Pros: [sensitive content hidden] was absolutely perfect at guiding us through this. Cons: Nothing really. I guess the website could have a few more options for customisation.
User profile

Hasse - Ceo

Seasoned host 5 years plus

Turn times for response is 24 hours or more. The chat option has AI directory but sometimes you need a person to explain or problem-solve an issue which sometimes is 24 hrs Pros: The ability to control my listings with a minimum night stay, changing pictures, titles etc Cons: Not so user-friendly. The mobile app limits what you can do. Many times I have to wait to get back in front of a PC to handle a simple task.
User profile

Brian - Head Honcho

Great 1:1 Customer Service

Excellent, I loved the one on one training. Pros: That I had my own private live personal to walk me thru my onboarding for months. Cons: Initially they had a hard time to find someone that could meet with me in the US on PST after my work hours. So I had a delay in my onboarding.
User profile

Janice - Owner

Best channel management software

Very satisfied. I couldn’t manage my three properties across three channels without this software. Pros: The best thing they do is assist with the onboarding. All the other software tools don’t do much to help you get it setup. They stayed with me until I was fully setup. The support team is the bomb! Cons: Probably just how not all channels integrate the same way but not sure anything can be done about that.
User profile

Brian - Owner

Best Property Management Software on the market

Always top tier. Customer service is the best on the market. Pros: Excellent customer service, efficient and the wait time is short. Reps are knowledgeable and extremely helpful. Cons: There is nothing i don't currently like about HostAway, they are constantly updating and improving their product.
User profile

Phill - Ceo

Hostaway - Third-Party Integrations

Hostaway - Video Presentation

Hostaway - Pros & Cons

Pros:

Hostaway has a high average review score of 4.75, calculated from 931 reviews

Hostaway offers an exclusive offer on HotelMinder: Sign up for a demo and get 50% off the setup fee!

Cons:

Short Term Rental Software by Hostaway

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Property Management System by Hostaway

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Hotel Management Software by Hostaway

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Channel Manager Software by Hostaway

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Compare Hostaway to Alternative Solutions


We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare Hostaway with: