iGMS

IGMS is an excellent platform for managing my short term rentals. It has the ability to sync my booking calendar for AIRBNB, VRBO, and Booking.com preventing double bookings. I has also made messaging my guest easier because I can do it from the software regardless of which booking engine I am using. I would recommend it to anyone looking to start a short term rental business or even anyone managing just one STR property.

They won't deactivate your account unless you book a call with them, ask many times and still don't do anything. worst service. please deactivate my account for the last time,honestly a damn shame considering i have many listings and was trying to try out your service and yo u cannot let me cancel from your software. which then leads to me not being able to block or open dates on my calendar.. great.

iGMS is a well-designed and effective application for managing my property. It's simple to use and has the features I need. I particularly like that (1) it receives the prices I need from PriceLabs, adjusts them for each channel, and feeds them on correctly, (2) working with the calendar is efficient and it syncs quickly, (3) supports AirBnb co-host integration, (4) my cleaning team can access the calender, (5) it integrates with my home heating setup, and (5) the customer support is super responsive. Essentially is does everything I need it to do, and it does it well.

Very efficient and helpful support team !

San was very quick in helping me fix my problem and very professional.

When I was interviewing management companies to help me prepare and market my properties, Guestables was the one company with all the right answers. I felt confident, but still apprehensive, for the reason I still haven't received my licence to operate short term rental. They suggested we market them as executive rentals in the meantime! We started in April 2024 and can honestly say both units have had occupancy of over 90%. The service is second to none, I can reach my contact Dario 24/7 I'll have a couple of more units coming available in the Spring of 2025, and I know Dario will do his due diligence to keep the units rented, and the best part to allow me to enjoy my life, without the worry of dealing with tenants. I have been self employed since I was 22, always managing and operating and selling businesses.... now is the time to let young talented managers deal with the stress of making me money.

Quick and up to the point.great thanks

I’ve been incredibly impressed with IGMS and their exceptional customer support. Whenever I’ve had questions or needed assistance, their team has made it a priority to provide quick and helpful responses. As someone new to the short-term rental industry, IGMS has been invaluable in simplifying the process and making everything easier. They’ve truly been the best solution for our needs.

Santiago was responsive and thorough in his explanation and helped solve my issue

Great job on handling the customer's issue quickly and professionally.

It has been very usefull, it has reduced the time I wasted on simple things such as coordinating cleanning and sending standard messages. However it has a huge potential and I hope it keeps on evolvingDaniel Machado Vieira

Since July 2024 IGMS has been having severe problems with their Booking.com sync. Every few weeks I discover random dates have been blocked and that the base occupancy has been changed from 2 to 4, resulting in thousands of pounds of lost revenue from reservations with more than 2 guests. Their standard reply "our development team will get back to you". Another issue has been the minimum nights has changed from 7 nights on my weekly rate on Booking.com to 1 night, resulting in a one night stay being booked at my weekly discounted rate.They had problems with sending automated emails which resulted in my receiving a bad review on Booking.com when a guest did not receive the check out instructions. I have repeatedly asked to be refunded for the properties affected, I have 6 properties and 4 have suffered because they are the 4 that are on Booking.com. They admitted to us in Aug that they were having sync issues with Booking.com due to the mark-up function and all they could advise was to stop using that function until the issue was resolved. Not taking into account the amount of time it would take us to reprice all of our rooms. They keep saying that I am the only one of their customers suffering from these issues with the Booking.com sync. So would appreciate if anyone else can write a review detailing their problems. Thank you

I’ve only been using iGMS for a few months And I am very happy with the app platform itself. It’s a great tool to keep my STR business organized across all platforms I have noticed that there is a lag in receiving messages, but I still give them five stars because their Service is outstanding in every other way. Additionally, I find their webinars to be very informative which is great for new and experienced hosts, as this industry is constantly changing.

Overall the tool is good but there is a permanent synch issue between VRBO and IGMS for which we have opened countless tickets without any long term fix. Short term fix is mostly user driven. Customer service is there but is lacklustre and as much as the customer service representatives are polite and I assume try their best to help, the escalation process is not working and you never feel like anyone picked up your request at the Management level. This is also one of the rare vendors that does think commercial gestures are not a thing, or care too much if one of their customer leaves the platform. I assume the lack of alternatives at that price point helps boost the confidence that one customer lost is a new one made.

IGMS has made it much easier to manage all our properties. There are teething problems but the team is so responsive. Happy to grow with them.

IGMS system is useful in managing multiple properties so you can message guests from one platform, managing cleaners and having a multi calendar to see what is happening in next week/month.Additionally customer service is first class. When I have not understood how to work something on IGMS or make what I want happen, IGMS staff are always very helpful in explaining over the chat function. They give clear answers with screenshots if necessary. If they don't know something, they say, and they will always find out and get back to me. Staff are polite, knowledgeable. IGMS as a whole takes on feedback and ways of improving the system- always evolving. (Bliss Stay Belfast)

IGMS is a great property management tool for a smaller Airbnb host. It's features are very intuitive and easy to understand. I highly recommend.

I have been using igms software for a few months, and I am very satisfied overall. Its interface might not be the most user-friendly compared to other similar software, but it works perfectly, and it was the cheapest option for me (I only have one listing). TLDR I'd say: - Upsides: affordability and integrations. - Downsides: interface and lack of updated android app.

If you like double-bookings, this is the software for you.This software is UNRELIABLE. Some bookings appear, others don't. Support is trash, they accuse you and then send you to an amateursitic Webinar. It has a lady speaking with such a thick hispanic accent that it is actually impossible to understand.A total waste of time

It is a handy tool for managing your short-term rentals. I have been using this software for 3 months, while synchronized with dynamic pricing tools, and this has saved me countless hours on availability management and calendar synching across short-term rental platforms (Airbnb, Booking, VRBO). Written by Philip Mann