A complete solution offering everything needed to manage one or many listing(s). Features include: Unified Inbox, Multiple Calendar, Automation, Cleaning scheduler, etc.

Uplisting — Pricing

Decreasing depending on the number of properties - 200$ / Month for 10 properties

Uplisting - HotelMinder Marketplace Rating

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Uplisting - Users Reviews and Review Score

Uplisting has a Review Score of 2.1/5
calculated from 47 reviews across a selection of review platforms
Read the latest reviews of Uplisting:

Customer support is very poor

Customer support is very poor. They do not take the time to understand my question/situation and reply with a teleprompted response that does not address my situation or concern. It can take up to 72 hours to get a response from them, only for it to not be helpful at all. So it's very difficult to get anything resolved
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James

Onboarding Issues No Real Customer Support

Onboarding has been hard with VRBO and direct booking. the worse part is customer support, no real person, just an AI bot who cannot explain their own answers to real questions. VRBO is not integrated after 6 weeks despite speaking to their dedicated IPM specialist who made errors. Also got a new booking and for a service i pay $100 monthly i am to send the messages for guest identity and security deposits etc manually. Overrated and too expensive. and hard to get help if you need it.
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Rhonda Stephens

Very Long Wait for Support

Very Long Wait for Support I was very careful about what PMS to choose, I did a lot of research and thought I was getting a company with good support. I even asked the sales person if the support had been compromised by the company being acquired by AirDNA and he said 'Not compromised'. Yet here I sit waiting for simple answers to simple questions while I onboard, like 20 hours wait times for two different messages (each one was 20 hours!) I can't go on. The FAQ are very comprehensive but the VRBO integration is absolute trash. Also, can only pay the invoice in 6 different currencies, none of which are my home currency. I think, after a almost a week of treading water, I am done. Can't recommend Uplisting. Next day update, it took more than 24 hours to get a reply from support and me threatening to walk away. Only to find the VRBO integration a major complicated procedure with changes to commission payment structure. I am starting to disengage from Uplisting and continue to recommend a 'steer-away' strategy.

STAY AWAY

Been with them for over a year, worst customer service experience I've ever received. Do not recommend.
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Ben Wheeler

Awful as it can get!

With so much potential and promise, Uplisting is beyond disastrous. Their on-boarding is a painstaking exercise like no other. Their customer service chat can take up to 20+ hours for a response. Believe me when I tell you this… STAY AWAY!!! You will regret it.
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Concerned Consumer

The customer service is practically…non-existent!!

The customer service is practically non-existent and cant seem to get any support to get things done. Used to be good but now considering moving elsewhere.
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Enoch

It went from top service to no service

It went from top service to no service. I had them for over a year. The service got worse and worse. They cannot control the prices as they send them in the wrong currencies. I now have problems with VRBO who demands commision of over 40% of the booking price because Uplisting made a mistake. They have promised me to provide and answer and solve issues the last 5 months now. Terrible service and they are hard to get in touch with. I guess they grew to much too fast.
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Daniel Madsen

Great company!

Quick customer service Pros: Platform /calendar integrationSo easyCommunication with uplisting staff is wonderful Cons: I can’t think of anything they need to improve
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Nancy - Director Of Guest Services

Great Product

Pros: Very efficient and effective tool. It makes managing my business so much easier. Cons: The complexity of keeping track of which features are integrated with which channels, is a pain. Although this is not Uplisting's fault- it is really due to the limitations of the channels.
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Lisa - Owner

A lot of bang for your buck!

We have had a great experience. It has served our small company well and customer service has been fantastic. Pros: Uplisting has been a great Vacation Rental platform for starting with 5 properties and growing to now 15. It is simple, easy to navigate, and plays nicely with other systems. Cons: It does not communicate or work well with Quickbooks. Reporting is limited.
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David - Business Development

Buy this instead of paying 20% to an Airbnb/VRBO manager

We are able to automate almost every aspect of the Airbnb/VRBO process from check-in to automated review asks and review leaving, cleaning, dynamic pricing etc. Pros: Uplisting makes our jobs coordinating guest check-ins/cleanings simple and allows us to only communicate with guests for nice things instead of routine things that Uplisting automates. Cleanings, door codes, communications, everything is automated through Uplisting and we love it for coordinating VRBO, Airbnb etc. Uplisting even lists you on VRBO automatically using your Airbnb listing info, which instantly gets you 20-40% more bookings! Cons: The previous messaging app was not very full featured, however since the new releases put out in the last year, the messaging app is amazing now.
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Adam - Owner

Uplisting is the next big thing in the STR PMS space!

Have absolutely loved it Pros: Great customer support, intuitive UI, love iot! Cons: The software is comparatively new, but they are growing so well! They'll leave the comp far behind
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Rahul - Owner

Good channel manager

Pros: All in one functionality. Multiple features Cons: Setup was difficult with VRBO with already booked rentals that are converting to Uplisting as channel manager.
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Robert - Owner

Fantastic, easy to use channel manager

My overall experience with Uplisting has been great and has relieved a lot of stress I had with our previous provider. Pros: Uplisting is easy to use, does what it is supposed to, was easy to set up and the chat function always provides the answers to any questions you have. Cons: I had a couple of issues with Uplisting not being linked with booking.com properly to begin with and I didn't realise for a few weeks but this has now been rectified once I raised the issue with them.
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Emily - Serviced Accommodation Operator

So pleased we found you

Brilliant Pros: I find the automation of uplisting so superb.The response time of support is excellent.So far , I have found nothing that matches this great product and now don’t need to keep looking. Cons: So far I am finding it difficult to fault uplisting.
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Jay - Business Development Director

Moving on UPlisting!

I have found that everyone on the UP team is there to help. I was trialing another PMS several years ago and everyone would go home at 3:00pm on a Friday and not return until Monday. With Uplisting, I have always had someone reach out to me within the hour no matter the day or time. Pros: 1. Great customer service.2. Features that are beyond what many of the other PMSs provide.3. Constantly adding features that we the hosts ask for. Very hands-on leadership. Cons: There are a couple of features I am looking forward to:1. They are working on making the calendar more user-friendly.2. I would like to see integrations with some of they accounting software out there like Stessa.
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Lisa - Honcho

it doesnt show number of guests

I cant believe that this expensive bit of software, designed to make life easier does not recognise children as guests-meaning the incorrect number of guest are displayed and my cleaners have not been able to make up the correct number of beds. This has been 'under review' in the suggestions section for over 18 months and is very basic stuff. There is little point in having a channel manger if you then need to go onto your OTA to check the correct number of guests-its not only defeats the whole purpose but actually adds an extra link to the chain and is a sure fire way to get negative reviews for my buisness.
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Andrew West

Full Potential Not Yet Realized

I don't find the dashboard super-intuitive. There is a concerted effort to have help features at my fingertips ... although I have found some of that help out-of-date vs how the dashboard looks and feels today. Pros: I like that Uplisting is clearly not a one-size-fits-all software. It CAN be what varying properties might need to be. Cons: I think my biggest pain point is, it is not app-friendly. Coming from Guesty, which IS app-enabled, it was a step down. At the time of my onboarding, not being able to create lock codes for my guests easily was a close second, although now that creating locks is much easier.
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Tamara And Jim - Owners

A+ Features & Collaboration

An amazing set of features and a collaborative development team who consistently seeks user feedback and actually puts desired features in the roadmap! Can't wait to grow with this company.
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Melissa Nesbitt Romano

Large STR company

We operate a large STR company and have used uplisting for a number of years. The software is consistently reliable and the support is top notch.
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Davíð Vilmundarson

Uplisting - Third-Party Integrations

Uplisting - Pros & Cons

Pros:

Uplisting offers an exclusive offer on HotelMinder: Sign up for a demo today to receive $100 credit!

Cons:

Uplisting has a low average review score of 2.1, calculated from 47 reviews

Uplisting has few registered integrations with third party applications

Short Term Rental Software by Uplisting

With Uplisting, you can import listings, bookings, and rates from Airbnb in seconds, even if you are not into modern technology that much.

The Uplisting calendar is the only place to consider, since all the bookings are automatically imported from all your channels.

You can also instantly sync rates, bookings, and availability with Airbnb, Booking.com, and Homeaway/VRBO at no extra fee. Automated security deposit collection, 'Smart Rates' option to solve any disparity across channels, client/owner portal, lead time rate rules, cleaning scheduler, and some more features come with this product.

Additionally, you can build your own application and feed your booking data into your app (or other services) via their webhooks.

Compare Uplisting to Alternative Solutions


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