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Social Media Marketing We all know that social media is not avoidable these days, so why and how to begin?
As a quick overview, here we'll share with you the most recent social media figures and expert insights.
Half of the world's population now has access to the internet, and this number keeps growing.
According to explodingtopics.com:
How easy is it for a potential guest to book your hotel from a mobile device?
Make sure your website has a responsive design, so your web pages render well on various mobile devices, such as smartphones and tablets - and an easy to use Website Booking Engine for potential guests to book their rooms from anywhere and everywhere!
Read more about Hotel Website here: 8 simple tips for a great hotel website.
See the full Global Digital Report here: Digital in 2018 Global Overview from We Are Social
Audience: Leisure travelers
76% of Internet users are active on Facebook. It has far since become the most influential social media platform to reach people. Creating and managing an official Facebook business page for your hotel is imperative.
Complete the description sections carefully with relevant keywords, and merge your business page with any unmanaged place location pages.
Share professional photos, and initiate and engage conversation.
Facebook business pages are public and can act as mini websites that could quickly get listed on search engines. You will also be able to create specific targeted Facebook advertisements which are considered compelling communication tools.
Read more about managing your business Facebook page for your Hotel or Apartments Group here.
Audience: Leisure travelers, particularly women
Instagram is a social media platform (owned by Facebook) where people share photos or short videos usually accompanied by a short text.
It is not possible to include links to Instagram posts. The only external link allowed is that of your Instagram account biography.
Audience: Young travelers (less than 30 years old)
TikTok has exploded in popularity in recent years, especially among younger audiences. As a hotel, creating engaging short-form video content on TikTok can help you reach a new demographic of potential guests. Focus on fun, behind-the-scenes content that showcases your hotel's unique personality and offerings.
With HotelMinder, instantly match with vetted, trusted hotel experts.
HotelMinder, it is about:
Audience: Business travelers and partners
Does your hotel target corporate travellers, event organisers, or travel agencies? LinkedIn acts as the Facebook for professionals.
Here, you can either create a company page or use your personal profile to share hotel news, industry insights and other exciting information.
From a company page, however, it would be possible to use the advertisement tool, which is a lot more pricey than Facebook but can be an excellent tool for your B2B sales development strategy.
Audience: Influencers and Partners
Would you like to strengthen your relations with key local partners and influencers? Then X (Formerly Twitter) is the place to interact with them on a daily basis!
Make a list on X to gather their accounts, follow and repost their news, and show them that you're present and very active so they won't forget you. Being aware of the goings-on in your destination and the tourism industry as a whole could be beneficial.
X is also a customer relations tool, so be sure to reply to those who reach out, which includes guest complaints.
If you're not sure you'll be able to manage X promptly, it might be best not to have an account at all.
Audience: Leisure travelers
Yes, you're already quite familiar with YouTube, but how could it benefit your hotel?
If you have a small budget or even employees with great video skills, try creating a series of short videos which might be very useful for your guests. These could include recipes of typical local dishes, places to visit, and things to do around the area, for example.
The videos can be uploaded to your YouTube channel, embedded into your blog articles and be published directly from your Facebook hotel page.
Read more about why and how to make a marketing video for you Hotel or Apartments Group here.
Audience: All travelers
Could TripAdvisor be considered a social media platform?
The way it allows guests to engage with your hotel, we would say yes.
It is strongly recommended to give your TripAdvisor page the number one priority compared to all other social media platforms and answer all guest comments/complaints promptly.
If you're convinced by the vast opportunities social media represents for your hotel, and have set up one or several company accounts but you're not sure which content to share, we can help! We specialise in drawing up and activating a suitable social media action plan.
Read more about HotelMinder Social Media Management Plans or stay tuned for our next blog article on the topic!
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