Our Team

Comprising of experienced professionals from the hospitality industry, our team has decades of cumulative experience in running, managing, marketing, and selling hotels.

We work with your team to improve revenue by commanding higher rates through clever marketing.

Our goal is to help you develop new clientele and ensure longer stays.

HotelMinder Team
HotelMinder Team
Dublin City

Our focus areas include improvements in staff interactions, better PR, and more positive guest reviews - all through adoption of the best technology and services the industry has to offer!

With our offices based in Dublin, Ireland, we're a remote-first company, with our staff spread across continents.

We work online globally with clients in multiple countries across several continents.

HotelMinder acts as a partner throughout your journey, implementing solutions to affect efficiency, productivity, long-term sustainability and revenue.

Meet the Team

HotelMinder is an innovative platform for the Hospitality Industry. We collaborate with a host of independent (and non-independent consultants) providing different types of services depending on our clients' needs.

While our core team is small, we're able to quickly expand to meet the growing needs of our clients. Here's a look at our permanent workers, leaders, and contributors.

Benjamin Verot

Benjamin Verot

Founder & Senior Consultant
#Technology #Marketing #Revenue #Operations

Benjamin is originally from France, but has been living abroad and travelling extensively for over 15 years. He currently lives in Dublin, Ireland, with his Polish wife and young daughter.
With years of experience in assisting hoteliers manage operations or opening up innovative hotels across the world, Benjamin has been a trusted name in the hospitality industry, and is well known for his knowledge and expertise in European markets.
Currently, Benjamin works across the globe, helping hotels use modern technology to improve operations & revenue. He understands the challenges independent hoteliers face, and believes that running a hotel should be simple. Benjamin's life goal is to open a chain of eco-friendly hotels, promoting sustainable tourism and local community development.


Andrea Masferrer

Andrea Masferrer

Co-Founder & Head of Marketing
#Marketing #Branding #Strategy

Andrea, Co-founder and Marketing Head at Hotelminder, has rich experience in Strategy Consulting. While working with some of the leading MNCs globally, she has acquired in-depth knowledge and insights on several sales & marketing subjects.
Originally from Barcelona and currently based in London, Andrea has always been passionate about travelling & hospitality. In the past, she has volunteered as a teacher, and has assisted NGOs in their goals to teach children in Nepal, Spain, and Ghana.
Combining her marketing expertise with an analytical and strategic approach towards problem solving, she is always looking to make an impact for our clients.


Yahya Fetchati

Yahya Fetchati

Advisor & Business Development
#Business #Strategy #Consulting

Yahya has over 18 years experience in the hospitality and travel industry. He is a recognised professional skilled in Digital Strategy, Hotel Distribution & Marketing, and E-commerce technology.
Yahya has served as VP and Managing Director for Hotels.com Europe based in Paris, Director Hotel Partner Marketing with Lastminute.com based in London, and COO with Bookassist based in Dublin.
He has a tremendous network in hospitality both with owners, operators and senior executives. Yahya is a multilingual, multicultural globetrotter. He holds a Master’s degree in Linguistics from Paris Sorbonne.


Florie Thielin

Florie Thielin

Sustainability & Eco Tourism Consultant
#Marketing #Social Media #Sustainability

In a world that needs sustainable tourism more than ever, Florie has been the in-charge of sustainability at HotelMinder. Advocating Responsible Tourism, she has extensively travelled across Latin America.
With a Master's Degree from La Rochelle Tourism Business School, Florie has acquired various skills required to generate leads, drive sales, and impact revenue.
While working with HotelMinder, she also runs 4Rtourisme, a renowned marketing agency promoting responsible tourism in France.


Dinkar Kamat

Dinkar Kamat

Product & Content Manager
#Marketing #Content #Project Management

Dinkar, with his extensive freelancing experience, has been working with HotelMinder to research and create marketing content.
In the past, he has worked some of the largest travel brands in India, and continues to consult leading companies in the real estate, IT, and hospitality sector for their content requirements.
With his understanding of the hospitality business, he is able to create content that's impactful for hoteliers as well as guests.


Roko Alavanja

Roko Alavanja

Accounts Manager
#Support #Revenue #Project Management

With more than 10 years of experience in the Hotel & Tourism industry, Roko joined HotelMinder 2019 and has been handling multiple client-related projects.
He has extensive experience in working with charming coastal resorts of Croatian Adriatic to famous hotel brands like Hilton and Sheraton.
Over the years, Roko has acquired expertise in multi-cultural interactions, customer service skills, and possesses profound understanding of hotel operations.
Roko believes in achieving goals while collaborating with multiple stakeholders to exceed expectations and build on the company's profit.

Frequently Asked Questions

We're a global team with offices in Dublin, Ireland. HotelMinder is a remote-first company. That means we (can) work from anywhere in the world as long as we have an internet connection - it's also a great opportunity to discover new Hotels and meet clients!
We primarily speak English, French, and Spanish. We work online globally and attend to our hotel and apartment groups customers in multiple languages and time zones.
HotelMinder is not a software developer. There's already too many hospitality software available on the market. Instead, we carefully test and select the applications we work with, and recommend only the best Property Management Systems, Channel Managers, Booking Engines, Revenue Management Applications, etc.
We are 100% independent! With HotelMinder, you can be sure that you will be using the most powerful applications suiting your needs and budget. With us, you won't have to try them all and deal with pushy sales people!