Who We Are
Our team of hospitality industry experts offers our clients decades of combined experience in hotel management, marketing and sales.
Our objective is to attract new clientele, maximize your occupancy rate and enhance guest satisfaction, especially for longer stays. In addition, we focus on improving staff interactions, enhancing your property’s public image and generating positive guest reviews through the adoption of cutting-edge industry technology and services.
To accomplish this mission, we collaborate with your operational team to boost your property’s bookings and revenue by implementing smart marketing, revenue management and operational strategies that command higher rates, supported the best technology solutions.
We serve clients globally, operating online and working with organizations in multiple countries across various continents. In addition to our core team, we collaborate with a host of independent (and non-independent consultants) providing different types of services depending on our clients' needs and enabling us to scale quickly to meet the needs of our clients.
Meet the Core Team
HotelMinder is an innovative platform for the Hospitality Industry. We collaborate with a host of independent (and non-independent consultants) providing different types of services depending on our clients' needs.
While our core team is small, we're able to quickly expand to meet the growing needs of our clients. Here's a look at our permanent workers, leaders, and contributors.
Benjamin Verot
Founder & Managing Director
Benjamin is originally from France, but has been living abroad and travelling extensively for over 15 years. He currently lives in Dublin, Ireland, with his Polish wife and young daughter.
With years of experience in assisting hoteliers manage operations or opening up innovative hotels across the world, Benjamin has been a trusted name in the hospitality industry, and is well known for his knowledge and expertise in European markets.
Currently, Benjamin works across the globe, helping hotels use modern technology to improve operations & revenue. He understands the challenges independent hoteliers face, and believes that running a hotel should be simple.
Benjamin's life goal is to open a chain of eco-friendly hotels, promoting sustainable tourism and local community development.
Jennifer Nagy
Head of PR & Marketing
Jennifer Nagy is a marketing and public relations pro with a passion for the hospitality industry.
With more than 16 years of experience executing global hospitality industry media and marketing campaigns for hotel technology companies, she has strong relationships with trade media and industry experts around the globe.
From OTAs to RMS, hospitality technology marketplaces to PMS, reputation management solutions to CRS, and everything in between, Jennifer uses her industry knowledge and experience to get clients noticed by media, influencers and potential customers – whenever possible, without the overused, often abused press release.
Jennifer is widely recognized as an expert in hospitality marketing, as evidenced by her columns in leading industry publications, including Hotel Business Review and HospitalityNet, among others.
Andreea Popa
Marketing Manager
Andreea is a digital marketing consultant with over 10 years of experience, specializing in organic growth for travel, tech, and hospitality brands.
A lifelong marketer at heart, she’s collaborated with companies across multiple industries before focusing on the sectors that match her passion and nomadic lifestyle.
As a digital nomad, staying ahead of digital trends comes naturally.
Her expertise includes branding, digital marketing strategy, and content, all focused on helping startups and hospitality businesses grow sustainably.
Andreea holds a Bachelor’s in International Sales & Marketing, a diploma in Multimedia Design & Communication, a Digital Marketing Certification, and is currently completing a Master’s in Strategic Marketing.
Zac Fetchati
Lead Software Developer
Zac is an energetic and ambitious engineering scholar from Dublin, currently advancing his education with a Master's degree in Electronic and Computer Engineering.
His deep fascination with groundbreaking technology, coupled with a solid foundation in technical expertise, makes Zac an invaluable asset who injects unique viewpoints into our operations.
Beyond the academic realm, Zac relishes the challenge of software project work. His abilities and innovative mindset converge in these ventures, leading to the creation of inventive, forward-thinking solutions.
Jeffrey Gan
General Manager Asia-Pacific
Jeffrey Gan is a multi-faceted, experienced, and accomplished hotelier with a career spanning over 3 decades in Hotel & Resort Operations. With rich experience in management, sales, marketing, business development, and operations, Jeffrey brings qualities like market leadership, profit and yield management, quality assurance, and rebranding to the HotelMinder team.
In the past, Jeffrey has led teams in multiple hotels and resorts across continents, and continues to be associated with leading hotel chains and businesses. As the General Manager for APAC region, Jeffrey will strengthen HotelMinder's business operations in the Asia-Pacific, and will build diverse teams to expand the scope of our services.
Swati Mishra
Content Marketing Specialist
Swati is an accomplished content marketing specialist who focuses on developing valuable and practical content that addresses the concerns of hospitality businesses end-users. In her free time, Swati teaches yoga, plays the guitar, and travels to explore the world.
Presently residing in and managing a hostel, Swati is innovating ways to streamline in-house processes and enrich guest experiences. Her hands-on involvement has equipped her with great insights into the hospitality management sector.
Roko Alavanja
Accounts Manager
With more than 10 years of experience in the Hotel & Tourism industry, Roko joined HotelMinder 2019 and has been handling multiple client-related projects.
He has extensive experience in working with charming coastal resorts of Croatian Adriatic to famous hotel brands like Hilton and Sheraton.
Over the years, Roko has acquired expertise in multi-cultural interactions, customer service skills, and possesses profound understanding of hotel operations.
Roko believes in achieving goals while collaborating with multiple stakeholders to exceed expectations and build on the company's profit.
HotelMinder partners closely with you, providing expert solutions to boost efficiency, productivity, sustainability and revenue.
Meet the Advisory Board
HotelMinder's advisory board is guided by trusted industry leaders. They provide the strategic clarity and specialized knowledge that helps us thrive.
Yahya Fetchati
Yahya has over 18 years experience in the hospitality and travel industry. He is a recognised professional skilled in Digital Strategy, Hotel Distribution & Marketing, and E-commerce technology.
Yahya has served as VP and Managing Director for Hotels.com Europe based in Paris, Director Hotel Partner Marketing with Lastminute.com based in London, and COO with Bookassist based in Dublin.
He has a tremendous network in hospitality both with owners, operators and senior executives. Yahya is a multilingual, multicultural globetrotter. He holds a Master’s degree in Linguistics from Paris Sorbonne.
Oriol Faustino Bosch
Oriol has spent the last 8 years working across hospitality, revenue, and tech, currently leading revenue at Bob W, where he oversees revenue management and commercial analytics.
He’s built teams from scratch, implemented systems and optimized processes to help companies scale.
Oriol is based in Amsterdam, speaks several languages, and advises on projects where hospitality meets technology.
Frequently Asked Questions
We carefully test each solution that we work with and recommend only the best Property Management Systems, Channel Managers, Booking Engines, Revenue Management Applications, etc., based on your specific needs and budget.
We are 100% independent, with no affiliate marketing programs or corporate alliances to direct our advice. When you work with us, there are no pushy sales people – just clear, personalized information and actionable recommendations.
In short, we put in the leg work so that you don’t have to, connecting you with all the experts and tools that you need to streamline your operations, increase guest satisfaction and boost long-term profitability.