What we do

For Hoteliers & Hotel Owners

👉 Improving business performance and maximising results.

HotelMinder brings value to hoteliers through a Knowledge Hub, a Technology Marketplace, access to an extensive database of vetted hospitality industry experts and one-to-one hotel management consulting services.

With our many years of combined expertise, we provide actionable solutions to critical business challenges, while establishing a relationship based on trust, engagement and mutual benefit. We help hotels meet and exceed their business goals through an in-depth analysis of consumer insights, business requirements and opportunities.

For Hotel Guests

👉 Improving guest experience and satisfaction

Guests are the heart and soul of the hospitality industry and our goal, as hoteliers, is to make sure that they have the best possible stay experience. At HotelMinder, we provide hoteliers with the right tools and services to personalize communication and optimize interactions with guests throughout their entire stay – from booking online, to leaving a review after check-out – making the experience as frictionless and pleasant as possible.

Happy guests (and positive reviews) will bring your property new business but also, repeat guests (who are more likely to book directly and spend more on-site, making them a highly valuable audience).

In short, happy guests make happy hoteliers so it’s a hospitality win/win.

For Hotel Employees

👉 Improving your team’s engagement & performance

At HotelMinder, we act as an extension of your internal teams, focusing on identifying places where we can optimize your operations to save time and increase productivity. By helping you select the right tech tools to support your team and providing the necessary training to optimize the ROI earned from them, we help improve your staff's efficiency, enabling them to do more, with less.

In the long run, it creates a more cohesive and happy team, which will result in a better in-stay experience for guests.