What we do
driving performance teammates engagement & guest satisfaction
For Hoteliers & Hotel Owners
👉 Improving business performance and maximising results
HotelMinder aims to bring value to hoteliers through an Knowledge Hub, a Marketplace, and the hospitality services on offer. We help hotels meet and exceed their goals through an in-depth analysis of consumer insights, business requirements, and business opportunities.
With our expertise, we convert critical business challenges to actionable solutions, while establishing a relationship based on trust and engagement.
For Hotel Guests
👉 Improving experience and guest satisfaction
It's all about making sure your guests have the best experience at any point of their journey, from booking your hotel online to leaving a review after their stay. With happier guests, you're able to build a strong rapport to increase repeat stays and direct sales.
We provide hoteliers with the right tools and services to personalize communication and interactions with guests, thereby making the experience as frictionless and pleasant as possible.
For Hotel Workers
👉 Improving team members' engagement
By helping hoteliers select the right tools for the job and providing necessary training, we help improve your staff's efficiency. In the long run, it creates a more cohesive and happy team.
We act as an extension of hotel teams, focusing on saving time and increasing performance. We help your team put together motivational KPIs, gather specific requirements to manage special projects, and track progress and success.
HotelMinder is a platform offering the resources you need to transform your hotel's digital presence and maximize performance!
Our Four Areas of Expertise
Built on those four core areas of expertise, we remain strong and steady in our mission.
With our rich experience in preparing and maintaining Business Intelligence reports and documentations, our talented team can improve business processes and ensure customer service success.
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Technology
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Marketing
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Revenue
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Operations
Technology
We help you put together the best technology infrastructure for your hotel, depending on your needs and goals.
Marketing
We mastermind your growth by working closely with you and your team in a simple and hassle-free manner to reach maximum business success.
Revenue
Our creative strategies and best practices help hoteliers outperform their competitors and become local market leaders.
Operations
We're builders of efficient processes, allowing your hotel operations to go on smoothly day in day out, from front to back office.
Our Mission
With our expert know-how of the best technology solutions, we help ambitious hoteliers save time and efforts, allowing them to focus on guests by improving performance and interactions.
Talk to us