One single system to manage your resort's daily operations.
Founded in 2018 and headquartered in the United Kingdom, Eleanor is redefining frontline operations by replacing the long-held reliance on multiple systems and apps with one seamless solution. Today, Eleanor empowers more than 10,000 guest-facing employees across branded and independent resorts worldwide, enabling teams to deliver exceptional service with confidence.
Eleanor is widely recognised as a reliable, preferred platform for hotels and resorts seeking to streamline operations through a single, intuitive system.
Eleanor - Expert Reviews
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Eleanor - Hoteliers Reviews
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Eleanor — Pricing
Eleanor's pricing isn't publicly available and/or Eleanor has opted not to share pricing on their profile. This means that Eleanor price is flexible and will depend on several factors such as number of rooms, requested integrations, location of your business etc.
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Eleanor - HotelMinder Tech Index Rating
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Eleanor - Recommended For
Recommended for large and medium hotels in Asia-Pacific. Recommended for upscale properties.
Eleanor - Pros & Cons
Pros:
Eleanor has a high average review score of 4.8 out of 5, calculated from 188 hoteliers reviews
Eleanor offers an exclusive offer on HotelMinder: 25% Off First Year Licence Fees
Cons:
Eleanor has few registered integrations with third party applications
Contactless Check-in Software by Eleanor
Eleanor is a single, unified platform for managing daily operations at luxury resorts, helping teams lead in both efficiency and guest experience.
Eleanor is a single system covering the core functionality of 7 other applications that would otherwise be required.
An experienced and dedicated member of the Eleanor team will personally guide the resort through the setup and training requirements. Training for the resort team is done personally on-site to ensure a smooth transition to a new way of day to day efficient operations.
Compare Eleanor to Alternative Solutions
We partner with 200+ leading hotel technology vendors and top industry experts to empower hoteliers with the technology and operational guidance necessary to maximize their property’s performance, improve guest satisfaction and staff engagement. Compare Eleanor with:
SabeeApp is a cloud-native hotel management platform designed for how hospitality really works. Loved for its intuitive design, it unites all essential tools — from Channel Manager and Booking Engine to payments and housekeeping — in one easy-to-use system that helps teams focus on guests, not admin.
Wiacom is a guest WiFi engagement and identity platform, operational since 2015. It runs on top of a hotel's existing WiFi network, combining guest access, first-party data and communication into a branded journey, with captive portals tailored to each hotel's own design and identity. The platform currently serves customers across Europe and North America, with the capability to support hotels and multi-property groups worldwide.
The platform serves three teams at once. Guests register once, can get access before arrival and reconnect automatically on future stays. Marketing teams turn WiFi logins, including OTA guests the hotel has no direct relationship with, into verified, consented first-party profiles for CRM, campaigns, analytics and AI tools. IT teams manage and troubleshoot guest access centrally, even when properties run different WiFi vendors.
Wiacom started as a custom pilot for a single restaurant, then built its business in shopping malls and transport hubs, including NEPI Rockcastle in Central and Eastern Europe and HS1 at St Pancras International in London. Its first hospitality project was in 2022 with Windjammer Landing Villa Beach Resort in St. Lucia, generating over 1,000 CRM entries per week and significantly increasing guest engagement and in-venue sales. In 2024, Wiacom began working with Club Quarters Hotels, a 16-property boutique group across the UK and US.
The licence comes with implementation and technical operations. Wiacom can run the platform on the hotel's behalf, from portal updates and campaigns to controller configuration and troubleshooting. The company is ISO/IEC 27001:2022 certified.
Lobbi builds back-office software for independent hotels in North America. It covers the money side of a property: supplier spend, invoices, OTA commissions, bookkeeping and payroll.
Founder Janis Krums bought a Sleep Inn in Tallahassee, Florida in 2023 and relaunched it as an independent property, BOB Hotels. Lobbi grew out of the tools his team built to run that hotel, which still runs on it.
Lobbi is in pre-launch. Its first public product is Spend Companion, a free Chrome extension for hotel purchasing.
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