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Frequently Asked Questions about Lobby
What is Lobby and how does it work?
Lobby is a curated network of vetted hospitality experts. Browse expert profiles and their services, post a project, or message experts directly. Learn more about Lobby: watch video introduction.
What makes Lobby unique?
Every expert is personally vetted by the HotelMinder team. Services are clearly defined with transparent pricing. There's no bidding, no algorithms, no anonymous profiles. You can browse experts directly, message them, or post your project and let us match you.
Who are the Experts on Lobby?
Lobby experts are highly specialized, hospitality industry professionals and independent consultants, carefully vetted by our team. They provide clearly priced services across a variety of operational departments, including hospitality strategy, technology, operations, revenue management, marketing and more.
How do I find the right Expert?
A few ways. Browse expert profiles or services. Use the search bar and/or filter by discipline (revenue management, marketing, technology, operations, strategy). Message any expert directly to discuss your needs. Or post your project and wait for qualified experts to reach out to you. If you’re not sure where to start, get in touch with us.
Is Lobby free to join?
Lobby is free to join for hoteliers and experts. Hoteliers can browse, message, and connect with experts at no cost. Experts pay a commission to HotelMinder only after securing a paid project through Lobby. This pricing model may evolve as Lobby grows.
How can I become an expert on Lobby?
Expert membership is currently invite-only, but you can apply online. Our team reviews every application and reaches out to suitable candidates directly.
How do experts get matched with suitable projects?
When a hotelier posts a project, experts with matching expertise are notified. Experts can also be discovered through profile browsing and direct messages from hoteliers.
How does HotelMinder vet its experts?
Every expert is reviewed by the HotelMinder team before being listed on Lobby. We assess hands-on hospitality experience, areas of specialization, and track record. Lobby is invite-only and we actively turn down applicants who don't meet our standards.