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Distribution Channel & Parity Optimization

Experts audit your current channels to streamline your distribution mix, ensuring you direct more traffic to direct bookings while maintaining consistency across platforms. This approach reduces dependency on third-party sites and helps control your overall pricing strategy, allowing you to capture more revenue directly from guests who value your brand.

  • Channel Balancing: Shift to direct bookings via SEO, SEM, and GEO, reducing your reliance on the OTAs and maximizing direct bookings. Discover the secret strategies behind SEO, SEM, and hotel search engine marketing that top hoteliers use to drive more bookings and boost revenue.
  • Global Parity: Maintain consistent rates across all platforms to avoid conflicts that could harm your visibility or lead to unwanted rate undercutting, keeping your property competitive in every market.
  • Performance Tracking: Use Business Intelligence tools for real-time insights on your property’s performance and to identify areas of improvement and new revenue opportunities.

Ancillary Revenue & Total Optimization

Consultants help maximize your property's total revenue (a.k.a. TRevPAR) by shifting focus from rooms alone to a holistic integration of all revenue streams, turning every guest interaction into a profit opportunity.

  • Bundling Innovations: Consultants develop creative packages, such as spa treatments bundled with room stays, to boost revenue per guest by encouraging upsells and enhancing the overall guest experience.
  • Departmental Integration: Consultants can help align food and beverage (F&B) and event operations with room bookings, by using attendee density metrics to optimize space utilization and maximize event-related income.
  • Profit Metrics: Consultants guide you to adopt Gross Operating Profit Per Available Room (GOPPAR) as your key measure; this metric calculates the total gross operating profit divided by the number of available rooms, providing a comprehensive view of profitability that goes beyond room revenue to include all operational efficiencies and ancillary earnings.

Emerging Tech Integration

Consultants integrate cutting-edge technologies like AI to personalize guest experiences and future-proof your revenue strategies, embedding tools that adapt to evolving market dynamics and guest expectations.

  • AI Personalization: Consultants leverage AI to craft tailored offers based on guest preferences and behaviors, such as recommending customized upgrades or packages that resonate with individual travelers, thereby increasing conversion rates and repeat visits.
  • Implementation Roadmap: Consultants create a step-by-step roadmap to train your team on these advanced tools, fostering adoption that drives the majority of your hotel's revenue through enhanced loyalty programs and sustained guest engagement.
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A hotel revenue optimization consultant analyzes key performance indicators to identify areas for growth.

Case Study: Turning Seasonal Slumps into Steady Revenue Growth

Problem: A 150-room independent resort was struggling to sustain profitability year-round due to seasonal demand fluctuations and a high reliance on OTAs, with commissions cutting into their profit margins.

Manual pricing adjustments and a lack of market data meant the resort was consistently undercharging during peak demand periods and failing to attract bookings during the shoulder season.

Action: The property manager, seeking a solution, connected with a hotel revenue optimization consultant through Lobby, HotelMinder’s curated network of hospitality industry experts. The expert conducted a comprehensive audit of the resort’s pricing, distribution, and operational metrics.

After implementing an AI-powered RMS, a new strategy including a targeted campaign to drive direct bookings through local SEO and a loyalty program, and a focus on bundling ancillary services to increase the total guest spend was put into effect.

Result: Over the course of a year, the strategic guidance provided by the consultant transformed the resort's performance. By shifting away from static pricing to improve room rates and boosting non-room revenue, the resort achieved significant gains and established a more profitable and sustainable business model.

  • 10% increase in overall occupancy year-over-year.
  • 15% boost in RevPAR in the first year.
  • 35% reduction in OTA commissions, shifting from 65% to 42% of total bookings.
  • $25 USD increase in average guest spend on ancillary services per stay.

This shift not only improved the bottom line but also positioned the resort as a market leader, with a stabilized cash flow that allowed for reinvestment into guest amenities.

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