Guestline is a hospitality software provider offering a cloud-based platform for property management, distribution, payments, and guest engagement. The company is part of Access Hospitality, a division of The Access Group, following its acquisition in 2023. Its software supports over 2,900 venues across 23 countries, with core markets in the UK and Europe.

Single platform management: Property management, central reservations, channel distribution, a booking engine, EPoS, payments, and guest communication run in one connected system, so a property handles front desk, distribution, and revenue from a single environment.

Distribution and revenue: Real-time rate and availability management pushes live inventory to OTAs, metasearch, and the GDS, with rate strategy tools that operate across direct and indirect channels.

Integrations and ecosystem: An open API and a marketplace of over 500 third-party integrations let properties connect additional tools as they grow. As part of The Access Group, Guestline links to a wider hospitality software portfolio spanning finance, workforce, and procurement.

Segments served: The platform is used by independent hotels, hotel groups, hostels, and serviced apartment operators of varying sizes.

Guestline - Expert Reviews

5.0/5

From verified hospitality experts and consultants on Lobby

Expert Ratings

Ease of Use
5.0/5
Quality
5.0/5
Support
4.0/5
Value
3.0/5

Most Common Strength

All-in-One Platform (single comprehensive solution)

Mentioned in 1 expert review
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Guestline — Pricing

Guestline uses quote-based pricing scaled to property size and the modules selected, delivered through three plan tiers: Evolve Grow, Evolve Expand, and Evolve Advance.

• Pricing model: custom quotes based on property size and module selection
• Plan tiers: Evolve Grow, Evolve Expand, Evolve Advance
• Setup: initial implementation around £10,000
• Ongoing subscription: from around £500 per month
• No free tier or free trial

Guestline - HotelMinder Tech Index Rating

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Guestline - Pros & Cons

Pros:

Guestline has many registered integrations with third party applications

Cons:

Guestline has a low popularity ranking on HotelMinder

Property Management System by Guestline

Rezlynx is Guestline's cloud-based property management system and the core of its platform. It manages reservations, front desk operations, rate and availability control, and billing, and connects natively to Guestline's distribution, payments, and guest experience modules.

Property management: Reservations, room allocation, guest profiles, invoicing, and night audit, with role-based user permissions and real-time data access across single and multi-property portfolios.

Channel management: Distributes live inventory and rates to OTAs and metasearch including Booking.com, Expedia, Trip.com, Agoda, and HRS, plus GDS connectivity, reducing manual updates and overbooking risk.

Booking engine: A direct booking engine for the property website with rate management, guest personalization, and upsell tools to drive direct revenue.

Payments: GuestPay provides integrated, PCI-compliant card payment processing tied to the guest folio.

EPoS: Point-of-sale integration posts bar and restaurant charges directly to guest rooms for settlement at checkout.

Conference and banqueting: The Advanced module handles function and event bookings, from enquiry through to billing.

Reporting and analytics: Guestline Insights, available to Rezlynx PMS and CRS customers, surfaces reporting and performance data across operations and revenue.

Mobile access: A mobile version of the PMS provides remote access to core functions.

Integrations: Open API with a marketplace of over 500 third-party integrations.

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